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What a lovely buying experience! Ordered my Pelikan M805 and 3 bottles of Diamine ink on friday and received first thing tuesday morning, superbly packaged and shipped free by Royal Mail special delivery. Phoned them up yesterday to enquire if my purchase would be delivered tuesday as I wanted to make sure someone was in and I was greeted by the lovely owner Anna whom I found to be very pleasant and sincere . It is rare in this day and age to find good old fashioned service and I am so glad I found this Gem of a shop to purchase my dream (and very expensive) fountain pen and I will most definitely be using them again. Highly recommended.Posted by Mark Brailsford, United Kingdom (5/5) 14-01-2020
Outstanding service as always. Many thanks.Posted by Igor Plutalov, Russia (5/5) 13-01-2020 Verified Purchase
The Writing Desk has everything going for it ; a lovely shop In the centre of Bury St Edmunds for those able to visit ,allied to an excellent mail order service ,all run by pen enthusiasts . Highly recommended. Robert Marsh .Posted by Robert Marsh, United Kingdom (5/5) 09-01-2020
My second order in this shop went great as the first one. Excellent service and everything goes quick. I will be back soon here, I guess :) As RWD posted...Why shop elsewhere?Posted by Ilona, Czech Republic (5/5) 09-01-2020 Verified Purchase
Sooo happy. Gorgeous ink colours, great prices and speedy service. Pat yourselves on the back. Customer service as it should be!Posted by Rosemary, United Kingdom (5/5) 08-01-2020
Ordered yesterday and arrived today with free delivery. Can't get better than that. Always well packaged and swiftly sent.Posted by Bill Martindale, England (5/5) 08-01-2020
Thank you for your ever reliable and efficient yet friendly service over the phone. You make every order perfectly straightforward and everything always arrives compactly and securely packaged. The variety of ink you offer is comprehensive too; the most interesting range in my view are your Rohrer & Klingner inks - grown up colours but never dull!Posted by Thomas Hooley, UK (5/5) 08-01-2020
Really great service and expertise. The sort of quality independent shop that we need to help keep healthy and thriving.Posted by Barry Seward-Thompson, United Kingdom (5/5) 07-01-2020
Once again excellent service, quality items and great value. Why go anywhere else? PS You might notice I really like the writing deskPosted by Martin Stewart, United Kingdom (5/5) 03-01-2020
Very helpful, professional customer service.Posted by Igor Krawczyk, United Kingdom (5/5) 02-01-2020