Customer service - Contact us

Contact details

  • The Writing Desk
  • 15 Risbygate Street Bury St Edmunds IP33 3AA
  • Call us on: 01284 771454 International +44 1284 771454
  • Email:
  • Read about The Writing Desk on our "About Us" page


    Monday to Friday between 10am and 4pm

    At busy times you may get our answering machine. Please leave a message and we will return your call. Better still, please e-mail your enquiry.



    Our showroom is open on an appointment basis (Tuesday to Thursday only). This means you will have time to browse and ask questions about pens and writing equipment without being disturbed. However, due to space limitations, we can only allow one customer at a time inside.

    We are sorry but we will not be able to accept any walk-in customers. We appreciate your understanding during these difficult times.

    We understand that it may be difficult to visit us during office hours so please phone or e-mail and we will be more than happy to arrange an early evening appointment during the week. Note that we are not open on Saturdays.

    Our What 3 Words location is trains.smarter.signature.

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