Customer service - Contact us

Store Information

  • The Writing Desk
  • 15 Risbygate Street Bury St Edmunds IP33 3AA
  • Call us on: 01284 771454 International +44 1284 771454
  • Email:
  • Read about The Writing Desk on our "About Us" page


    Monday to Friday between 10am and 5pm

    At busy times you may get our answering machine. Please leave a message and we will return your call. Alternatively, please e-mail your enquiry.



    UPDATE: due to the COVID-19 pandemic, our shop will be closed to visitors until further notice. Please check our social media channels for news. Note that on-line orders are not affected so will continue as normal.

    Monday : By Appointment
    Tuesday : 10am - 4pm
    Wednesday : 10am - 4pm
    Thursday : By Appointment*
    Friday : 10am - 4pm
    Saturday : Closed
    Sunday : Closed

    *Many people travel considerable distances to visit our shop, we therefore keep Thursday as a "by appointment" day so visitors on that day have our undivided attention to try out pens in comfort and at leisure.

    We understand that it may be difficult to visit us on a weekday so please phone or e-mail and we will be more than happy to arrange a Saturday appointment that suits.

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