Customer service - Contact us

Contact details

  • The Writing Desk
  • 15 Risbygate Street Bury St Edmunds IP33 3AA
  • Call us on: 01284 771454 International +44 1284 771454
  • Email:
  • Read about The Writing Desk on our "About Us" page


    Monday to Friday between 10am and 4pm

    At busy times you may get our answering machine. Please leave a message and we will return your call. Better still, please e-mail your enquiry.



    COVID-19 UPDATE: Our showroom now operates strictly on an appointment basis. This means you will have time to browse (by eye only!) and ask questions about pens and writing equipment without being disturbed. However, due to space limitations we can only allow one customer at a time inside. Our showroom will re-open when the current restrictions are lifted (hopefully early December).

    We are sorry but we will not be able to accept any walk-in customers. We appreciate your understanding during these difficult times.

    On-line orders are not affected and we are continuing to dispatch parcels worldwide as normal.

    We understand that it may be difficult to visit us during office hours so please phone or e-mail and we will be more than happy to arrange an early evening appointment during the week. Note that we do not currently open on Saturdays.

    Our What 3 Words location is trains.smarter.signature.

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