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I shall preface this by saying that at this present moment in time, there are currently many issues with getting items over from the European Mainland to the UK. Due to this, my order took far longer than I (and likely the owners of the business) had anticipated. I requested an update on my order, to which I quickly received a reply from Anna informing me of their troubles with customs, along with an offer to to replace an item in my order with the same item in a different colour to get it to me faster, which I did decline as I was dead-set on the specific colour I had chosen and had no issue with waiting for it. Anna was polite and cordial and my order arrived a couple of hours ago, well packed and complete, and I am having great fun breaking in my new pen. I would absolutely recommend using this shop for as many of your orders as possible, as it's just as well priced - and in some cases cheaper - than places like Amazon, the staff actually care about their customers and you can support an independent business while also supporting your hobby.Five stars is frankly too few to give. Go buy pens now. Go. Do it. Give them your very shiniest pound coins.Posted by Josef Cullinane, England (5/5) 04-03-2021 Verified Purchase
I am so delighted to have found The Writing Desk. My order was delivered really well packaged and very swiftly. this is my 4th order, faultless service. thank you again.Posted by Christine, UK (5/5) 04-03-2021 Verified Purchase
Great service as ever. I continue to shop here because of my excellent past experiences. This time similar. I had a question about the product I was buying which was quickly answered. Rapid delivery and well packaged. My go to shop for fountain pens and accessories.Posted by John Woods, United Kingdom (5/5) 03-03-2021
Product came in perfect state, I've been using my new pen almost everyday since I bought it and it works perfectly. It was al delivered in the best condition possible as the ink and the pen came safely.Posted by Julio Iván Carrasco Armas (5/5) 02-03-2021 Verified Purchase
Fast and professional service. Absolutely first class. Highly recommendedPosted by Andrew, Uk (5/5) 27-02-2021
A very good service in such difficult times, although the pen I ordered was not in stock at the time as soon as it came in I received an email and the pen arrived beautifully packaged very promptly soon after. I am so impressed that the nib was tuned and writes really beautifully. This will be my 'go to' shop for all things pen related! Thank you both for such a good service.Posted by Christine Rees (5/5) 27-02-2021 Verified Purchase
Super quick delivery, reasonable postage costs, ink pen converter appears to be exactly what I needed.Posted by Neil A, UK (5/5) 26-02-2021
A great selection at really competitive prices. Excellent delivery time. I will be back.Posted by David Shepherdson, United Kingdom (5/5) 26-02-2021 Verified Purchase
Excellent choice and very competitive prices. Delivery was really fast Very pleasedPosted by Colin (5/5) 23-02-2021
In what must be a very difficult time for small retailers the Writing Desk have provided me with excellent service. Cannot fault them in anyway. All I can say is a simple Well Done and Thank YouPosted by Kathy Hudspith, UK (5/5) 23-02-2021 Verified Purchase