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Exceptional service once again. Anna and Martin provided very prompt answers to all of my questions and the pens and ink arrived, well packaged, on the second day after ordering. I know that my daughter is going to be delighted with the Pelikan for her 18th birthday and I know that I will be visiting this site for further purchases in the near future. Many thanks for the time and trouble that you take with your customer service. It really does make the difference. Posted by Nigel Williams, UK (5/5) 08-12-2007 Verified Purchase |
very well packed and first class delivery,thankyou Posted by colin fletcher, england (5/5) 07-12-2007 Verified Purchase |
I was very happy to find the website and even more delighted at the very efficient service - I only placed the order yesterday and today the item arrived, which is particularly noteworthy because of the Christmas post. The item I purchased looks much better than I expected - it is a 70th Birthday present for my boss and I'm sure he will be delighted too. Thank you so much. Posted by Joan Salamon, England (5/5) 07-12-2007 Verified Purchase |
The item was dispatched very quickly and arrived within three days of ordering. I am very satisfied with the service and would happily shop with TWD again.:) Posted by Davo, UK (5/5) 06-12-2007 Verified Purchase |
Ordering via the website was uncomplicated and easy. The delivery of inks and cartridge converter was very prompt and the packaging impressive.A first-class service. Posted by Patrick Rust, England (5/5) 06-12-2007 Verified Purchase |
Excellent service as always. Online payment by credit card for non-UK customers would be great though. Posted by Michel Poitrenaud, France (5/5) 06-12-2007 Verified Purchase |
Thank you, prompt and efficient. Posted by Tim Goffe, Yorkshire (5/5) 05-12-2007 Verified Purchase |
Order arrived on the third day! Excellent service - many thanks. Posted by Fraser Clark, UK (5/5) 05-12-2007 Verified Purchase |
Thank you both so very much for sending me my ink so quickly. It's getting more and more difficult to find bottled ink now, so it's great to know that you are providing such a reliable supply of a fantastic range of inks. Keep up the good work! Posted by Andre Le Rossignol, UK (5/5) 05-12-2007 Verified Purchase |
Excellent service! Parcel arrived within 2 working days and was very well packaged without being over cautious. I will be using your company again.RegardsZoe Posted by Zoe White, UK (5/5) 05-12-2007 Verified Purchase |
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