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Our Customer Reviews and Testimonials

The following is a set of genuine testimonials from just some of our many customers.
If you would like to add something yourself please visit this page.

We currently have 4169 entries.

mcFrom: ukDate: 02/07/2013 at 20:48
Again, most excellent service and advice. Pens etc. arrived very quickly and were bulletproof packaged - they also write beautifully. Thanks again for you excellence. :)
John B ParkinFrom: UKDate: 02/07/2013 at 17:03
Very speedy service, well packed and good prices - Many Thanks
Stella CoussellFrom: United KingdomDate: 02/07/2013 at 08:22
Very high quality item as always with Clairfontaine. Delivered very speedily; arrived well-packaged.
Gregg WFrom: ukDate: 01/07/2013 at 18:46
Great web site that shows whether items are in stock. Super quick despatch and delivery. Many thanks.
Luis F. MeridaFrom: SPAINDate: 01/07/2013 at 07:58
Thank you again. Beautiful pen. Properly and secure packaged. Excellent service.
Bill JenningsFrom: Date: 28/06/2013 at 17:13
Brilliant. Fast delivery, excellent price and works exactly as I would have wanted. Cannot fault product or service. Highly recommended to any future purchasers/customers.
Steven DawsonFrom: United KingdomDate: 26/06/2013 at 20:30
Many thanks for quick response and secure packing after easy shopping experience with speed of PayPal definitely a site to keep. Regards Steve.D
GaspardFrom: LondonDate: 25/06/2013 at 17:41
My order was placed on sunday, dispatched on monday and arrived on tuesday. Very good service from the lovely people at the Writing Desk. The TWSBI 580 1.1mm was tested before being dispatched and writes beautifully. Ive only tested Herbin's Perle Noire ink which writes very smoothly. It is a gorgeous black. I will have to wait till one of my pens is dry before trying Aurora Blue and Diamine WES Imperial Blue. The Writing Desk's service has been faultless. I will definitely be buying from you again.
Yuto TsujinoFrom: JapanDate: 24/06/2013 at 10:07
Goods arrived safely on Saturday. It arrived early than expected. Thank you for the quick action. I would like to also use the next.
Jonathan BrownFrom: United KingdomDate: 19/06/2013 at 19:16
Thank You very much, fast service, well packaged, great pen. What more can I say!
Jane IngramFrom: United kingdomDate: 17/06/2013 at 15:35
Just wanted to say what a first class service (and customer service) you provide. I've placed three orders with you (so far) and couldn't be happier with the whole experience. PS I'm loving my new TWSBI Micarta, and the Atelier De La Foret Pen Cases are simply the best!!
M. DUNN.From: UKDate: 16/06/2013 at 12:16
I'm glad that I took my time in selecting a new fountain pen. It's perfect. Delivery was very quick. I pressed the 'confirm' icon on the order form and it (the pen) dropped through my letter box. Well, that's a tiny exageration; it arrived with the Postie the following morning. Less than 24 hours. PS. I used to work in P&P, so it was nice to see quality packaging.
Neil EmpsonFrom: UKDate: 13/06/2013 at 19:04
This is the first time I have ordered a fountain pen on line and without having first handled it. It is also my first dealings with 'The Writing Desk'. I chose a Conway Stewart, this was ordered and delivered in a very short time and I was kept up to date with progress. I would recommend a Conway Stewart and 'The Writing Desk' for quality of product and service.
NaotakaFrom: JapanDate: 12/06/2013 at 07:15
Smooth transaction, packed well, very quick shipment. Thank you.
JilaynaFrom: CanadaDate: 12/06/2013 at 03:28
Fantastic company. I've bought five Lamy Studio pens with different nibs and all are excellent. I also appreciate the convenience of ordering Diamine ink through the company along with my pens. Great products, fast shipping, and great customer service.
ChrisFrom: UKDate: 11/06/2013 at 10:31
Great service, especially concerning the update emails. Fast delivery, great pen. I couldn't be happier!
TonyFrom: UKDate: 10/06/2013 at 19:24
First time using The Writing Desk but I was encouraged by many positive mentions on pen forums and the well laid out website. I enquired about the availability of an Edison Pen Company pen and received a prompt reply saying it would be put on the website any day now (awaiting delivery from Edison). The pen was listed the following day and I placed an order adding some ink too. The package was posted the next day and delivered the day after that. Items were all very well packed and the order process and email notifications (on order placement and despatch) worked smoothly. Excellent service. Another order has just been placed as a result.
JasonFrom: United StatesDate: 04/06/2013 at 23:18
This company is all about customer service. I am completely amazed at the attention to detail and how much they truly care about their customers. I will be buying from again.
Marcos de AlmeidaFrom: BrazilDate: 31/05/2013 at 17:22
One week delivery overseas, I think that`s a record. Excellent service as always.
JohnFrom: UKDate: 30/05/2013 at 18:36
Purchased a TWSBI Diamond 530 overs 2 years ago. The cap sheared off recently and I contacted The Writing Desk to see if it was possible to get a replacement cap. 2 weeks later a brand new cap arrived free of charge after I had received anan email confirming dispatch of a replacement. Very impressed with the aftersales service and the original purchase.
JorgeFrom: CanadaDate: 29/05/2013 at 23:46
I ordered a lamy pen. Delivery was fast and I did not have any issues with it. I made a mistake filling up the order, I could not fix the mistake online, however I contacted them through email and they solve the issue promptly.
Kate van NieuwenhuizenFrom: SingaporeDate: 28/05/2013 at 03:16
I would not hesitate to do business with The Writing Desk again. I purchased a Visconti Van Gogh fountain pen as a gift for a friend. The transaction was seamless. The order was expedited promptly and delivered to her by special mail the following day.
Iris HanikaFrom: GermanyDate: 27/05/2013 at 14:09
This was my second order with The Writing Desk, and again, I am delighted at the smooth transaction. Well packed, fast, fabulous.
WimFrom: The NetherlandsDate: 25/05/2013 at 13:58
Ioannis G.From: GreeceDate: 24/05/2013 at 18:14
Well, I am on my 6th order in two months period, so I think my satisfaction is quite obvious! Everything is perfect, from the great selection, to the flawless packaging to the very reasonable delivery time (usually one week from the UK to Greece). Thank you so much!

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