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Our Customer Reviews and Testimonials

The following is a set of genuine testimonials from just some of our many customers.
If you would like to add something yourself please visit this page.

We currently have 4174 entries.
 


RD StaplefordFrom: United KingdomDate: 05/12/2009 at 22:45
Having come back to fountain pens after a time away TWD proves a top notch website. Very clear, helpful product info. Excellent personal service, and ultra competitive prices. Thanks. A whole new world opens up.
K EllamFrom: EnglandDate: 05/12/2009 at 14:00
Arrived two days after ordering, great service, as usual.
Kit Ford-YoungFrom: UKDate: 05/12/2009 at 13:16
Every time I order I know I will get great service -it keeps bringing me back - yet even after several years I still get amazed (and delighted) by the ease and speed.To say nothing of the willingness to help with questions and pen related problems. My order placed online late on thursday evening arrived in the saturday morning, no waiting required! With many,many thanks!
J M BerryFrom: EnglandDate: 05/12/2009 at 09:46
I'm very impressed with product and service - and price. Thank you! J M Berry
Jan LyonFrom: UKDate: 04/12/2009 at 21:54
How marvelous it was to receive my second pen today, complete with filling unit in a neat, plastic-free box. I already knew the local ubiquitously named newsagent offered no service and no understanding of what a pen lover needs. I have been very happy with the excellent service and products you supply efficiently and with personalised care.
GerryFrom: EnglandDate: 04/12/2009 at 20:32
Superlative service, and excellent products. Thank you. Where would I get my inks from if you didn't exist!
Lennye OsbeckFrom: SwedenDate: 04/12/2009 at 16:50
I got my Sailor Professional Gear today, a beauty and a smooth writer. Wonderful pen that is worth every pound. Fast delivery too. Happy Christmas.
Steve CoxFrom: UKDate: 03/12/2009 at 18:50
Prompt and efficient service, as always.
N ShahFrom: United KingdomDate: 03/12/2009 at 18:13
The writing desk has always provided a fantastic service over a number of years. Great team behind the company that always endeavours to do great work with a vision of the customer being a key asset.
margaret fowlesFrom: ukDate: 03/12/2009 at 15:36
just a quick line to say many thanks for your prompt attention to my order. ordered a lamy fountain pen on the 1st arrived this morning the 3rd brilliant!!!!! many thanks will use your company again in the future and will pass on to friends margaret
Andy MarshFrom: UKDate: 03/12/2009 at 09:38
Excellent price, very quick delivery (and very well packaged), excellent communications. I can't recommend The Writing Desk enough. Thank you!
Brian HuntFrom: EnglandDate: 02/12/2009 at 17:34
I received my beautiful Conway Stewart fountain pen and inks today and thank you for your exceptional service - keeping me up to date with the progress of my order and it arrived perfectly packed and exactly on time as you kindly organised and confirmed by e-mail the previous day. I will recommend you most highly at every opportunity - you obviously really care about your customers and thank you again for all your help. With best wishes - Brian Hunt.
Lesley ConroyFrom: UKDate: 02/12/2009 at 09:53
My order arrived safely and quickly and well packaged. I was very pleased with the prompt, efficient service and the wide range of goods available from The Writing Desk. I will definitely order from you again. Thank you. Lesley Conroy
Takashi YamamotoFrom: JapanDate: 30/11/2009 at 04:00
I got the nibs and I'm happy with your service. Thank you.
E FolmanFrom: United KingdomDate: 28/11/2009 at 20:00
Speedy despatch and delivery fantastic service and a converter supplied in addition to ink cartridge. Thankyou very much
Simon RedfernFrom: UKDate: 25/11/2009 at 15:22
Lovely Pelikan M200 arrived promptly in a smart new presentation box, and has been put to work already.
Jean BloreFrom: UKDate: 25/11/2009 at 11:35
Thank you so much for the quick despatch of the pens I ordered. One of them is for my Grandaughter for passing her 11 plus I am sure she will be thrilled with it.
Stephen CalvertFrom: United KingdomDate: 24/11/2009 at 22:44
Inkwell arrived by exchange of post. Brilliant service, many thanks
NúriaFrom: SpainDate: 24/11/2009 at 10:30
Excellent customer service. I will be buying more presents without a doubt.
Susy BenzieFrom: UKDate: 23/11/2009 at 16:26
Cartridges arrived by next post. Thank you
Shaima A.From: CanadaDate: 23/11/2009 at 00:00
Thank you so much for the prompt delivery. Converter works great.
Mark GouldFrom: United KingdomDate: 21/11/2009 at 23:19
I have bought a number of things from the Writing Desk now - at least three pens, a vat of Noodlers ink, and a Visconti travelling ink well. Every time, my order arrives promptly and without fuss -- a joy to deal with. Something make me think I will be ordering more...
Richard BashamFrom: EnglandDate: 21/11/2009 at 20:21
Thank you for the excellent service. The PO tried to deliver yesterday but I was out so I collected it today from their office only 3 days after placing the order. I didn't expect it so promptly. The pen is even better than I had hoped. Thanks again. Richard Basham
Maria Clara OrskaFrom: EcuadorDate: 20/11/2009 at 21:14
My order was placed on November 11th, on the 20th it was already in my country. Thanks very much for the fast shipping ad facility to order in your web from any place in the world. It was a great surprise for me to find the refills for the Yard o Led my father gave me when I was small. Thank you very, very much. Regards, Maria
WozFrom: UKDate: 20/11/2009 at 17:13
Yet again, rapid order fulfilment - a Lamy Scribble will accompany me to China on Monday.
Morna SimpsonFrom: UKDate: 20/11/2009 at 16:42
Brilliant service! Very speedy. Very helpful staff when I had a query too. Thanks
Simon LascellesFrom: UKDate: 20/11/2009 at 12:56
Just want to thank you for your excellent, fast service - yet another order sitting with me before I even got the "we've despatched your order" email. Fantastic... thanks :-)
Louise GrovesFrom: EnglandDate: 20/11/2009 at 12:52
My lovely pretty coloured ink cartridges arrived today and I immediately threw away my dull blue ones! Loving the pink and green inks. Thanks so much for the amazingly speedy dispatch. I shall definitely be a repeat customer. Great products and great service
John WestFrom: AustraliaDate: 19/11/2009 at 14:11
The Sheaffer pen arrived safely and was very well packed having been despatched almost as soon as my order was placed. The whole transaction went smoothly - without any problems. Thank you.
Miguel PaisFrom: PortugalDate: 18/11/2009 at 21:57
I am a returning customer. Already bought some very nice items from you - including a Conway-Stewart - and will return again. I can inform that it usually takes only 4 days after dispatch for an order to be received here.
George TFrom: U.K.Date: 18/11/2009 at 13:19
My Lamy pen arrived this morning, excellent service as ever. Many Thanks Anna and Martin.
Istvan SzenasiFrom: CanadaDate: 17/11/2009 at 13:50
Excellend service, I am very satisfied! Thank you both Anna and Martin
Stephen PetrieFrom: USA MarylandDate: 16/11/2009 at 21:11
Ordered online on Friday, shipped on Monday, arrived the following Monday. Ink and pen securely packaged and cushioned for their safe trans-atlantic journey. In addition to the availability of Lamy italic nibs the great prices made for for savings over US sources (at current exchange rates). Email confirm of shipping was a nice bonus. Thanks. sp
Elisa MarengoFrom: ItalyDate: 16/11/2009 at 16:04
All items were delivered. The package arrived very soon (earlier than expected) and in excellent conditions.
david holmesFrom: UKDate: 15/11/2009 at 17:59
Great prompt service for two orders I have placed with The Writing Desk. Would always consider them for future purchases.
C HammondFrom: UKDate: 14/11/2009 at 13:03
Both inks arrived safely, beautifully packaged, and fast too. Many thanks CJBH
Stephen KirkFrom: N. IrelandDate: 13/11/2009 at 22:28
Delighted with my Waterman Edson. Service was brilliant, personal, prompt and very efficient.
David FieldhouseFrom: UKDate: 13/11/2009 at 13:13
I am very pleased with the efficient and courteous service provided. My order arrived within the anticipated time and I would be happy to use your services again. I would like to add that your website is very attractive and easy to navigate. Many thanks.
Helen CornallFrom: ExnglandDate: 13/11/2009 at 10:15
Fantastic service only ordered yesterday and it arrived this morning gold star for your team
Asmat AkramFrom: United KingdomDate: 13/11/2009 at 00:10
I was extremely pleased with how quick you delivered my order and how well it was packaged thanks alot I will definantly purchase from again in future .
John MacDonaldFrom: CanadaDate: 12/11/2009 at 14:27
Even during postal strike there was fast, reliable and friendly service.
Yigit CanayFrom: TurkeyDate: 11/11/2009 at 20:33
I have received my order in a surprising 4 days despite I am living in TURKEY. The package has neatly arrived and the price for the goods I have ordered is the best I have found out so far. Great service. I am looking forward to order a pen soon. Best place to shop for LAMY Products.
CateFrom: UKDate: 11/11/2009 at 18:57
I can't believe how quickly my order arrived and how perfectly it was packaged! Truly brilliant service, great items and I'm sure more of my salary than is necessary will be spent on here... :D
Rob ShepherdFrom: UKDate: 11/11/2009 at 16:23
Excellent service. Very prompt delivery and super quality. Will return again
Yasushi IshikawaFrom: JapanDate: 11/11/2009 at 06:52
VICEROY of wonderful writing feelings was received. It became nice present for my wife. Thank you. My wife is very pleased. Subarashiku chouseisareta VICEROY wo uketorimasita.Tuma heno yoi purezenntoni narimasita.Arigatou.Tuma ha totemo yorokonndeimasu.Thank you.
Les BoobisFrom: United KingdomDate: 11/11/2009 at 00:42
Delivery arrived within 24 hours of placing my order. Ink exactly as described and able to supply Noodlers ink that is currently not available anywhere else in the UK. Packed securely and neatly. I would highly recommend the Writing Desk to anyone who is looking for that little bit different in writing accoutrements.
Joseph CorriganFrom: EnglandDate: 10/11/2009 at 19:39
Pen & Ink arrived this morning 35 hours after placing order in a very secure package. An excellent service. Just had a glimpse at the pen as it is a Christmas present to me from my wife. If Christmas comes as soon as the pen then "I'll be over the moon" Many thanks
Eileen Mairi HenryFrom: United KingdomDate: 10/11/2009 at 18:46
My order arrived so quickly and well wrapped. You offer a great service.
Toby SmitheFrom: EnglandDate: 10/11/2009 at 16:44
Excellent service, very very prompt, and a great selection also.
Abigail RoweFrom: UkDate: 10/11/2009 at 13:55
Thank you very much - my cartridges arrived promptly. I will shop from the Writing Desk again.

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