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Our Customer Reviews and Testimonials

The following is a set of genuine testimonials from just some of our many customers.
If you would like to add something yourself please visit this page.

We currently have 4173 entries.
 


Simon CooneyFrom: United KingdomDate: 08/08/2017 at 17:45
First class service. Many thanks. The new nib fits perfectly
Ron BaxterFrom: UKDate: 08/08/2017 at 15:16
I love my new turquoise TWSBI and my Pelikan dark green ink. Thanks for the quick and efficient service.
IgorFrom: United KingdomDate: 04/08/2017 at 01:42
Another purchase from theWritingDesk, this time the Lamy 2000. I have an extra fine nib on it adjusted by Martin - very smooth writer - writes more like fine from Pilot (or maybe a tiny bit broader). Sometimes I have an impression of a little stub-like line variation. What a great pen!
Linsey TrussellFrom: United KingdomDate: 01/08/2017 at 18:26
Excellent service... Good prices, well packaged and fast delivery. Thank you.
Karina SellersFrom: KentDate: 29/07/2017 at 14:59
Very pleased with the very prompt arrival of writing paper and evelopes which are of excellent quality.
/IPFrom: RussiaDate: 28/07/2017 at 16:23
Got my Diamine Inks 10 days after payment. Many thanks for the quick delivery and high-quality service. Pleasure to deal with you.
Mark MFrom: UKDate: 28/07/2017 at 11:35
Superb Service, Beautiful Pen! Ordered Thursday afternoon, delivered Friday morning, could not expect any better. Will definately be back for more!
StevenFrom: UKDate: 27/07/2017 at 19:41
Busy filling pens with ink samples. Great service from TWD.
Andreas From: GreeceDate: 25/07/2017 at 17:42
Very happy with my purchase from your online store, my order was safely packaged and promptly delivered.Thank you! :)
Munir BazziFrom: BrazilDate: 25/07/2017 at 17:41
I'm glad a friend told me about The Writing Desk website.This is the best website to buy inks, papers and other supplies for fountain pen lovers, IMHO. They are fast, professional and careful. Prices are fair and shipping costs are reasonable. I intend to keep TWD website as my first choice to buy that supplies.
Karin NielsenFrom: DenmarkDate: 24/07/2017 at 09:17
I was very pleased with my exclusiv blotting paper. I ordered from Denmark and received the package within a few days. Will definitely order from The Writing Desk again!
InaFrom: IsraelDate: 23/07/2017 at 13:44
I am very happy with my orders from The Writing Desk. My packages always arrive quickly and in excellent condition. I highly recommend them to anyone who loves fountain pens and ink!
Mark BensonFrom: Northern IrelandDate: 22/07/2017 at 16:21
I'd just like to say a massive thank you for your help in choosing a fountain pen and the extra effort you made to provide comparison pictures of actual stock pens. I found the entire process of choosing a pen from you a sheer pleasure, with the only painful part being having to leave very desirable pens on your stock shelf! Maybe for the future... I received the pen, a gorgeous Edison Collier in Persimmon Swirl finish, very promptly via Special Delivery. The pen itself is exceptionally well crafted from beuautiful materials, and I am grateful to you for bringing these wonderful pens into the UK from the US, and at such a competitive price. Thank you!
AndrewFrom: UKDate: 20/07/2017 at 12:12
Wonderful service, really helpful. Fantastic product - Sailor 1911 Naginata Togi. Would thoroughly recommend.
Chai SSFrom: SingaporeDate: 20/07/2017 at 12:07
Thank you for tuning the Peliken M800 EF nib as requeted during my order. The nib write very well and put down a very fine line just the way I like. Will buy again !
Gerard LallyFrom: IrelandDate: 20/07/2017 at 01:35
Delighted with service and goods W as always. Thank you.
Joel SheinbaumFrom: IsraelDate: 14/07/2017 at 08:46
Superb service as usual.
Mr Nigel BlythenFrom: WalesDate: 10/07/2017 at 17:26
I am more than pleased with the speedy dispatch of the wonderful Edison Collier pens .
ShoaibFrom: PakistanDate: 07/07/2017 at 10:51
Customer service from Anna & Martin is as good as it ever has been. They make sure that their customers are fully satisfied with their purchases. Highly recommended!
Paolo CasariFrom: SpainDate: 04/07/2017 at 10:58
Very good service, prompt confirmations and answers.
MicaelaFrom: UKDate: 02/07/2017 at 13:36
Easy and straightforward transaction. Received my pens quicker than I expected. Really pleased with them, I would definitely use the Writing Desk again! :)
Gerard LallyFrom: IrelandDate: 30/06/2017 at 12:49
Delighted with my new pen. Service prompt, and items packaged with care. Post-sales email enquiry followed up quickly as well. With thanks and best wishes to The Writing Desk.
Gillian ChristyFrom: United KingdomDate: 27/06/2017 at 18:40
Excellent service, my order arrived very quickly and safely packaged up. Many thanks to the Writing Desk!
SandraFrom: UKDate: 26/06/2017 at 18:30
This was not my first order, and as before I'm so impressed with the speed of delivery, literally received less than 24 hours after placing my order. The packing was appropriate, and all was present and correct. To say I'm delighted is not an overstatement, and although I've not used my new inks yet, I look forward to doing so very soon. Thank you so much, I've recommended your company to my friends and family, and will order again.
Jennifer LeeFrom: United KingdomDate: 24/06/2017 at 12:41
Delighted as always with the service these folks provide. Ordered a new pen yesterday at 15.13. By 16.31 I received the email to say the pen had been dispatched! And it arrived in this morning's post! Great work!
PeterFrom: EnglandDate: 23/06/2017 at 13:35
Very pleased with the quality of the items and prompt delivery.
Andrey Gennadievich PlotitsinFrom: RussiaDate: 21/06/2017 at 15:25
Very intense color! Wonderful ink!
VictoriaFrom: AustriaDate: 14/06/2017 at 12:57
Quick shipment and well packed items, no leaking ink samples. Shipping costs are very reasonable, prizes are fair, huge product variety.
thomasFrom: USADate: 14/06/2017 at 10:14
Very pleasant doing business here. Site was easy to navigate, price was fair and the shipping charge to US was surprisingly reasonable. Look forward to future purchases.
GrahamFrom: EnglandDate: 10/06/2017 at 12:10
Items arrived very quickly and extremely well packaged. Thank you.
ADRIANFrom: ROMANIADate: 09/06/2017 at 06:23
Highly pleased by the Diamine ( Eau de Nil, third bottle ink aquired !! ) ink, fast delivery as well. Thank you a lot for the pleasure of dealing with you, no doubt we will meet again. Grateful, Adrian.
M CFrom: EnglandDate: 06/06/2017 at 16:22
Really helpful and good service. They even where able to order some replacement parts for me. I am satisfied and looking forward to opening my latest delivery.
AnneFrom: PhilippinesDate: 05/06/2017 at 08:35
I recently got me a Visconti Merry-Go-Round and the nicest thing about getting it from The Writing Desk, aside from them offering the lowest price, is that I got to choose the one I like best among the stocks they have at the time of purchase. Online shopping at its finest. I'd definitely be a returning customer. :-)
PeterFrom: UKDate: 24/05/2017 at 10:01
Thank you for in supplying my new Faber Castell pen so quickly and for the helpful communication. Excellent service and a lovely pen.
MatthewFrom: UKDate: 23/05/2017 at 15:08
Once again, fantastic service! I'm really happy with this new TWSBI Vac 700R. Brilliant filling system and writes smoothly with oodles of ink capacity. Thanks to Martin and Anna for their superb specialist customer care. I hope the new shop is a roaring success!
RosanaFrom: SpainDate: 22/05/2017 at 12:35
I have ordered several times from The Writing Desk and always the attention and the service have been superb. I find here ink colors that I can't find in my country. Thank you very much.
King ChanFrom: HKDate: 21/05/2017 at 05:45
Prompt delivery and very good services. Great online pen shop.
Russell WattamFrom: England Date: 13/05/2017 at 13:32
Very quick and efficient service thanks.
Ralph AdronFrom: United KingdomDate: 13/05/2017 at 13:10
Over several years I've researched and purchased various pens from The Writing Desk. Recommendations have always been excellent based on my preferences and their knowledge of what is available so that this is a really personal service. A pen is something very special to the writer and the interest taken by The Writing desk in selecting the right pen ensures that the best choice is made. I could not be more pleased.
dave smithFrom: ukDate: 11/05/2017 at 18:17
absolutely excellent service. I have ordered several times from the writing desk and always had excellent service. my latest order, arrived the day after ordering. also, De Atramentis Document Ink has to be the best permanent ink ever, a superb archival quality ink. top notch !:) dave
Paul TeagueFrom: UKDate: 11/05/2017 at 13:37
Thank you once again for the first class service and personal touch. It is always a pleasure to order from The Writing Desk. Kind regards Paul
Nick WardFrom: UKDate: 10/05/2017 at 17:39
This the fifth time I have used The Writing Desk. Am so I have no hesitation in recommending their services. A very personal and efficient, specialist company.Rare in these days. I look forward to the next time! NWp
R. MandevilleFrom: UkDate: 10/05/2017 at 17:15
The Writing Desk had the items I was specifically looking for and they were competitively priced. More order was filled very promptly and arrived the next day. I received prompt, personal responses to my queries. I will certainly shop here again.
Nuno CanasFrom: PortugalDate: 09/05/2017 at 14:34
Excellent service! I'm a very happy customer and will definitely return.
PauloFrom: PortugalDate: 08/05/2017 at 18:31
Esta empresa tem manifestado muita competÍncia. Todos os objectos TÍm-me chegado muito bem acondicionados e em ordem. Vou continuar cliente. E aconselho aos Colegas advogados portugueses. Paulo Aguilar
DanFrom: United KingdomDate: 07/05/2017 at 16:23
Received my Faber Castell Loom the day after I ordered it. Quick and pleasing experience. Decent prices too!
Michael GroundsFrom: UKDate: 06/05/2017 at 16:58
I must express my pleasure and satisfaction with the speed with which you replaced the nib on my new Sailor pen and returned it special delivery at no charge. Many thanks for this and the fine service which I have also received in the repair of my Visconti nib (after I had dropped it).
Mark NolanFrom: United Kingdom Date: 06/05/2017 at 11:09
Once again the service from the writing desk was impeccable. I'd previously bought a Pelikan 250 and absolutely loved it, so much so I'd set my heart on a Pelikan M1000 Souveran. Not a cheap pen so I did a bit of research online and was a bit concerned that some reviewers felt the nib on the M1000 could be a bit soft, a bit broad and a bit wet. This didn't seem right, the quality of Pelikan didn't marry up with these negative comments, so I decided to call the writing desk and spoke to Martin. He confirmed the nib could write broader and you need to go a step finer, but said online reviews are looking for any slight negative and in his experience the M1000 was a fine pen. Reassured, I placed my order and waited on delivery. When it arrived I started writing eagerly, inked it up and set off and....it was a bit soft a bit wet and bit broad. However I soon realised it was a product of my heavy hand. The nib is v long and soft and flexible, so I had to lighten my touch. You don't need to work to get a line , it flows wonderfully, but if you're heavy handed on cheaper paper the amount of ink laid down will cause feathering and bleeding. Having said that, I spent a lot of time writing with the M1000 on the day I got it and the more I got used to it the more I liked it. My touch improved, the flow and line improved and the Pelikan Edelstein ink really started to show its quality. I feel like I had to raise my game to that of the pen, being used to pens with stiffer nibs where you had to use a touch of pressure , the M1000 is a much more refined and ultimately satisfying experience. The service from Martin was first class, the Writing Desk is THE place to buy with confidence, I would highly recommend them to anyone starting out with fountain pens, or who are looking to spend more money on something special. I wouldn't buy anywhere else.
Torill AFrom: NorwayDate: 04/05/2017 at 21:43
Excellent service, polite and very quick delivery to Norway. Offered to find out if my pen would fit the standard inks. Thanks!
Gerard LallyFrom: IrelandDate: 04/05/2017 at 12:58
Delighted with pen and ink, and couldn't be more satisfied with service. Many thanks, and will be ordering from you again.

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