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Our Customer Reviews and Testimonials

The following is a set of genuine testimonials from just some of our many customers.
If you would like to add something yourself please visit this page.

We currently have 4174 entries.
 


Miss sutida thinjunFrom: ThailandDate: 28/10/2014 at 01:57
Dear Anna and Martin The Writing Desk I get a pen and nib already. Very fast, very good, and I hope to get good service like this anymore. thank you very much
Nigel GrovesFrom: United KingdomDate: 24/10/2014 at 12:23
Dear Anna and Martin Just to let you know how grateful I am to you for sourcing and dispatching (free of charge) a replacement nib feed for my Conway Stewart pen ( which I had foolishly broken)- it's now back in commission and writing perfectly. Brilliant service- thank you- Nigel Groves
Claudiu ValentinFrom: RomaniaDate: 21/10/2014 at 20:05
The inks arrived exactly as expected, 5 business days. I was very happy with the packaging(it seemed as if no ammount of negligence during transport could have affected the contents). The inks were exquisite, just as I expected and am very glad with the products. You were very kind whilst taking and processing my order (I greatly appreciate it). Thank you very much!! I will definetly order again!!
JohnFrom: ScotlandDate: 18/10/2014 at 16:35
First time customer and delighted with purchase and with the speed and delivery my order received Many thanks. Highly recommended.
Alan DyerFrom: UKDate: 18/10/2014 at 10:56
A very wide range of styles, colours and, most importantly, nib size and construction. Intelligent website that was almost as helpful as the old fashioned pen shop in town! Excellent service and speedy delivery, thanks.
Elle F.From: United KingdomDate: 18/10/2014 at 00:39
Ordered a bottle of Graf von Faber-Castell ink and a Rohrer & Klinger glass pen and they arrived the next day. Securely packaged, the items had no damages at all. Well done. 5 stars.
Prof. Marian SchmidtFrom: PolandDate: 17/10/2014 at 17:02
I received my TWSBI Micarta FP version 2, no clip, with an EF nib quickly. It was very well prepared, tuned, cleaned and packed by Anna and Martin Roberts. The pen wrote right away after filling it with ink. After several days of using it, the quality of writing is the same: uniform flow, no skipping and a true japanese EF line (even if the nib is german). The TWSBI Micarta FP is a pleasure to look at: simple and pure form (without a clip). I highly recommend the Writing Desk.
Roger TameFrom: UKDate: 16/10/2014 at 17:24
Pleased to readily track down some refills for an ancient but treasured propelling pencil. Good communication after placing order and very prompt delivery. Excellent service. Many thanks.
TinaFrom: GermanyDate: 15/10/2014 at 09:23
Thank you very much for your 5* service. I was in contact with Anna and all I can say: I was delighted about the speed of the delivery and the politeness of the communication and the super packaging - all of my precious inks arrived intact. Anytime again!
AntoineFrom: FranceDate: 11/10/2014 at 14:33
I bought a Twsbi 580 a few weeks ago and was very satisfied with The writing desk. The shipping was fast and they're one of the only stockist in Europe to have this pen. This pen is really great I recommend it
JorgeFrom: SpainDate: 07/10/2014 at 14:54
First time. Perfect. IŽll repeat.
AnthonyFrom: UKDate: 06/10/2014 at 12:08
I?ve now bought two TWSBI pens and several bottles of ink from the Writing Desk and have always been very pleased with your prompt service. Most recently, though, the cap to one pen broke (through no fault of yours ? I dropped it!) and I asked whether you sold replacement caps. Within a few days I was delighted to receive a brand-new cap via first-class mail, free of charge. Many thanks for this superb service: I will certainly be a repeat customer!
KenFrom: UKDate: 05/10/2014 at 17:31
I suppose it goes without saying that the Lamy Fine and Extra Fine nibs were excellent. A bonus was the much reduced cost of the EF, but what really pleased me was the speed of the delivery of my last-minute order. Many thanks!
JeanFrom: ChileDate: 04/10/2014 at 05:03
Excellent service. Quickly and well packed. Thanks
DamienFrom: EnglandDate: 03/10/2014 at 23:39
What a fantastic online-shop! Such a vast array of pens, inks, etc to choose from that you are completely spoiled for choice! An unparalleled level of customer service that, coupled with extremely fast delivery and meticulously packaged goods, I shall definitely not think twice before making my second purchase!!
ZakFrom: EnglandDate: 02/10/2014 at 13:25
My Lamy Safari (first fp purchased in adulthood) and converter arrived promptly and in perfect condition. Once I inked the pen it worked straight away and feels very smooth to write with and have had no problem writing on typical office writing pads. I will definitely be using The Writing Desk for my future fp endeavours and inks! Kind Regards Zak
Stephen WarrFrom: UKDate: 30/09/2014 at 16:59
Excellent service yet again. Sent on Monday and received before 9.30am Tuesday. Who could ask for any more?
Lorenzo PaolacciFrom: AustraliaDate: 29/09/2014 at 18:43
Thank you for your prompt and courteous service. I will in time buy one of the better fountain pens from you.
Alain LECATFrom: FranceDate: 28/09/2014 at 15:19
Thanks a lot! The 1.9 nib is a very good idea.
Steve MarginsonFrom: EnglandDate: 26/09/2014 at 10:06
Great website Excellent service
Miguel NAVARROFrom: SpainDate: 24/09/2014 at 15:29
Very quick and perfect service. Many thanks. Regards from Spain, Miguel
NaomiFrom: UKDate: 24/09/2014 at 13:00
First time I have ordered with The Writing Desk. Easy to use web site, & very good quality items. Quick delivery, just what I wanted. One very happy customer Naomi.
DavidFrom: EnglandDate: 22/09/2014 at 09:54
Just purchased a Conway Stewart 100 from Martin at the Writing Desk. Excellent service as always with a very quick despatch of item. Thank you for being so helpful with this purchase.
SriFrom: UKDate: 20/09/2014 at 16:41
I've just been delivered my second purchase from 'The Writing Desk', a Sailor fountain pen. I'm very impressed with quality of the product, meticulous packaging and the speed of delivery. Having gotten into the fountain pen collection, I will most certainly return and would like to recommend The Writing Desk with no hesitation . Thank you very much indeed.
Robert MusgraveFrom: U.K. (of which: England)Date: 20/09/2014 at 10:44
Your services are prompt, reliable and amiable. Your range of products is exciting. As a customer, I will return.

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