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Our Customer Reviews and Testimonials

The following is a set of genuine testimonials from just some of our many customers.
If you would like to add something yourself please visit this page.

We currently have 4174 entries.

Sayuri KishindoFrom: JapanDate: 05/02/2014 at 06:57
It was my first order the ink bottles from abroad. those cost quite expensive here in Japan; 30ml for 2100. I love the color. I will reorder for sure. Thank you for quick sending. I felt your office is in Tokyo. thank you again, hope my English is good enough to express what i want say.
InigoFrom: The NetherlandsDate: 04/02/2014 at 09:18
as always: fast delivery, excellent service.
Arnaud R.From: New ZealandDate: 03/02/2014 at 20:27
Friendly customer service, very reasonable shipping charges to NZ, and perfectly packaged. I have nothing but praise for The Writing Desk.
Sharon SpiteriFrom: UKDate: 03/02/2014 at 17:48
I absolutely love The Writing Desk and wouldn't buy my fountain pen paraphernalia anywhere else as I get such swift and good service. Even if I'm tempted while surfing or shopping elsewhere I now tend to check if TWD stocks the item I want first before considering any other retail outlet. Well done on being consistently excellent.
Susan ParkerFrom: UKDate: 02/02/2014 at 19:05
I have used The Writing Desk a couple of times now and am impressed with the prompt service and the quality of the goods
John WeltonFrom: United KingdomDate: 01/02/2014 at 12:30
Excellent friendly service. I requested a small change to my order and they were able to make the changes without any hassle and without delaying the delivery. I would be very happy to recommend The Writing Desk to my family and friends.
f.oakesFrom: United KingdomDate: 31/01/2014 at 16:43
lovely items , the inks are fantastic colours and the bakelite containers are great ! Super fast post too !
SILVIU LUPESCUFrom: ROMANIADate: 27/01/2014 at 15:27
It was for the second time that I placed an order to The Writing Desk. The response was very fast (the same day), the dispatching also, and the parcel arrived in Romania just in four days (a record!). I am absolutely delighted with the packing and the delivery. Congratulations.
KevinFrom: UKDate: 26/01/2014 at 14:38
Very very fast delivery - almost unbelievably so! Thank you very much! I received 2 nice Lamy pens with EF and italic nibs and they are all lovely! Now all I need to do is find a way to save up enough to replace by stolen Sailor ribbed Naginata togi ribbed pen! I had no idea how expensive they had become!!! Shame as it was my all time favourite pen! If I do manage to save it up then I will be buying from the writing desk!
C. TracyFrom: USADate: 23/01/2014 at 22:04
My order was shipped very promptly. The price for the item purchased, a new nib for a Pelikan fountain pen, was priced competively.
David NoonanFrom: IrelandDate: 21/01/2014 at 09:07
Well-priced item with reasonable delivery costs. Thanks in particular for fitting the italic nib - at no extra cost, unlike some other sites.
Dejan SlavkovicFrom: SerbiaDate: 20/01/2014 at 20:42
Good service, quality products and very nicely packed.
Rodrigo CiukailoFrom: EnglandDate: 20/01/2014 at 17:11
Very nice pen excellent services provided by your company 5stars service . Thank you very much hope doing bussiness again soon
David BallFrom: EnglandDate: 20/01/2014 at 11:05
Superb service on the repair of my 2 year old TWSBI 540. I would call this service above and beyond any other that I have encountered. It as reassured and put my faith back into the TWSBI product. Now then what should I buy next from the TWSBI range. Once again thank you for a wonderful service Regards David
Steve PFrom: EnglandDate: 18/01/2014 at 17:41
Very rapid response and delivery. Nice pen!
Gaetano BorrelliFrom: ItalyDate: 17/01/2014 at 07:05
I am very pleased with the service. The shipping was fast and economical. The packaging excellent. Costs are also the best I've found on the net.
Lynne MackenzieFrom: UKDate: 16/01/2014 at 15:24
Excellent and prompt service,plus great advice given over the phone. Thank you.
Mark HarrisFrom: UKDate: 10/01/2014 at 12:10
Great service thank you! I liked the website as it allowed me to choose the pen I wanted with the specific nib that I wanted with no fuss. Great correspondence throughout the order process (I made a mistake in my order). Very quick delivery and item was well protected in packaging. Happy days!
OlgerFrom: EstoniaDate: 09/01/2014 at 15:56
I am a repeat customer and for several reasons: - extremely good selection of inks - very informative website - fair prices both for goods and shipping - secure packages My last order was - unsurprisingly - no exception. :) Highly recommended!
Alim IslamFrom: UKDate: 09/01/2014 at 02:43
Thank you for the excellent service - the packages arrived on time, exactly as ordered. Perfect condition, with the inks safe inside bubble wrap. I bought a TWSBI Diamond Mini and I am very pleased with it. There were no problems starting up, the ink flowed well even without flushing. I'm not sure if you had to adjust the nib, but it was a wet writer exactly as I requested. It could well be that the TWSBI mini is designed that way. The pen itself is very comfortable to hold, with a nice solid feel to it despite it being a short pocket pen. With the cap posted it feels just like a normal pen. The inks were all delightful, although the Diamine Imperial Blue had a more purple tint than expected from your col-o-rama. Worth checking? Saragossa Blue is an amazing new ink. All in all, I'm more than pleased to recommend The Writing Desk to anyone looking around to buy a pen.
SimonFrom: United KingdomDate: 07/01/2014 at 19:10
Ordered the TWSBI Micarta with F nib. Extremely pleased with the purchasing process from TWD. Pen received well packaged and out the notebook (a fine idea) the pen is a delight.
Eva SohlbergFrom: SwedenDate: 07/01/2014 at 15:34
The packet with De Atramentis Document Ink and Filling Kit was delivered today right to my doorstep mailbox - only 6 days from order despite of holidays, thank you. I received the Dark Blue instead of the Blue ISO-certified label in German on your webpage and reviewed on the Internet, but it doesn't matter. I'll try this one out. Only there seems to be no other ISO-labeled fountain pen inks around than this particular one. I don't intend to write my last will and testament right now, anyhow :-) The packet was very well wrapped and according to regulations. This was not my last order with you, I'll be back. Many thanks.
DanFrom: UKDate: 04/01/2014 at 15:50
Delightful and helpful service - again! Thanks Anna and Martin.
Simon FieldFrom: EnglandDate: 04/01/2014 at 14:21
Ordered my pen on Wednesday 1st Jan and it arrived on Saturday 4th Jan. it was very well packaged and arrived in pristine condition. The pen itself is exactly what I was after and writes beautifully. I will have no hesitation in using The Writing Desk again for future purchases and I will be recommending them to my friends and relatives too. Many thanks from a very satisfied customer. Regards, Simon
MartinFrom: UKDate: 03/01/2014 at 14:05
Very pleased. The order arrived very quickly, and was very well packaged.
Josué M.From: SpainDate: 03/01/2014 at 13:29
TWSBY VAC 700 . Perfect as always. I love this store :D . I hope you having a wonderful 2014 .
Barry B.From: IrelandDate: 02/01/2014 at 15:57
No hesitation whatsoever in recommending "The Writing Desk" to anyone. I ordered over the christmas season from overseas and still recieved my order within a couple of days well wrapped with no problems whatsoever. Will definitely be ordering from them again in the near future. Keep up the good work! Barry B.
MARTIN WILLIAMSFrom: United KingdomDate: 29/12/2013 at 23:04
Dear Martin I've had the Decimo for about a week now, and I currently believe it to be the best fountain pen I've owned. I asked you to make sure it was wet enough, and the flow, in fact, is perfect. It's also a very smooth writer. You were also spot-on in exhorting me to choose the broad nib based on my concerns about the medium being too fine by western standards. I'm very, very happy with this one, and I'm extremely grateful to you. All the best Martin
Robert CHALAVETFrom: FRANCEDate: 22/12/2013 at 16:43
Très bon achat (Sheaffer Valor Pen ) Livraison sans problème, Fournissuer sérieux à recommander. Prix intéressant
NeilFrom: UKDate: 20/12/2013 at 16:05
Dear Martin and Anna, a quick note to thank-you both for the fabulous service you provided me recently. Martin your suggestion of the YoL Pocket FP was bang on and having TWD organise and check the customisation of the nib to an italic was an added bonus. The feel and performance of the pen has surpassed my expectations ... I'm delighted. It makes such a difference to be able to speak to people who know the products and are prepared to spend time helping you match needs/preferences to what is available/possible. Wishing you continued success, Neil
Colm WhelanFrom: IrelandDate: 20/12/2013 at 15:36
Good arrived promptly and in fine shape
FlorianFrom: BelgiumDate: 19/12/2013 at 19:49
Hi, Second order from TWD. Ordered monday evening, had it overseas (Belgium) thursday morning. TWD is the best choice for buying new pens in Europe since no retailer sells and ships at that price.
Hans SöderströmFrom: SwedenDate: 18/12/2013 at 18:37
I just want to say that The Writing Desk has been very good to deal with. They offer an excellent supply. They know how to communicate. The prices are very good compared to Swedish shops. On top of all that the deliveries are swift and reliable, and it's just as fast as using any local internet shop.
Pierfranco MinsentiFrom: ItalyDate: 17/12/2013 at 17:55
I have received my order after just a wek and everything was OK. The articles were packed with great care, wrapped in multiple layer of plastic so as to protect everything and particularly the ink bottle. The choice of ink, both as cartridges and bottles, is really very good.
PeterFrom: England (UK)Date: 13/12/2013 at 09:20
Anna and Martin have always provided excellent service, supporting the multiple purchases I have made over the years. The great range of pens, inks and equipment has created a one stop shop meaning I rarely have to go elsewhere. Keep up the great work!
Ivan KarpowitschFrom: United KingdomDate: 12/12/2013 at 13:21
Dear Anna & Martin, Thanks again for the outstanding service! This is the second fountain pen I've bought from you. Another Lamy, received in good time as previously. A beautiful pen, well priced, with easily one of the best extra fine nibs I've ever used. Excellent! I'll gladly buy from you again. Naturally, I've no hesitation in highly recommending "The Writing Desk" to anyone interested in buying quality fountain pens. Best regards, Ivan
Kajetan MarciniakFrom: PolandDate: 10/12/2013 at 21:01
Good packaging, good prices and great international shipping costs guarantee that I will return later. That time for some ink. Or lots of ink.
Thandla RaghavendraFrom: EnglandDate: 07/12/2013 at 10:52
Ordered three pens and some inks as gifts. Excellent personalized service and prompt dispatch. I'll be back.
Rodolfo CanetFrom: EspañaDate: 05/12/2013 at 12:02
A most pleasant buying experience: fast and crystal-clear in all steps. Goods arrived as expected into a flawless package. Service was indeed up to your excellent reputation.
Haydn PearsonFrom: UKDate: 05/12/2013 at 11:50
When you order from The Writing Desk you know that you're in good hands! Superb items, superb price and super fast free delivery! For writing instruments, I wouldn't shop anywhere else!
Katie andrewsFrom: EnglandDate: 03/12/2013 at 20:03
Fantastic and rapid service. We will definitely be ordering from the writing desk again. Thank you!
Consuelo RodríguezFrom: MadridDate: 03/12/2013 at 10:09
Good morning, Today I received my order (CR11251236). As always, everything perfect. Thank you very much for your service. A greeting.
AdyFrom: UKDate: 29/11/2013 at 15:16
Have placed two orders with the Writing Desk. Both des patched almost immediately and arrived, well packaged and in pristine order, next day. What more can you ask?
Sam WaterhouseFrom: United KingdomDate: 28/11/2013 at 12:54
I have just received My Lamy Al-Star in black having only ordered it one working day ago! It arrived in the first class post as promised, excellent service. The pen was about £2 more expensive at the writing desk than its closest competitor but I wanted a black nib extra fine and the writing desk was the only online stationary specialist site that offered that product combination that I could find so for 2 quid I am over the moon. on first impressions the Lamy ink is a little washed out but that's not an issue when it runs out I will probably use the black quick ink that Parker make. The extra fine nib isn't a bit scratchy and the Lamy grip seems to have improved how I hold the pen making my writing more consistent. All round good purchase and probably not my last from the Writing desk!!
Victoria statonFrom: UkDate: 27/11/2013 at 12:47
Couldn't be more delighted with my purchase. Although only a small purchase it was very well wrapped, dispatched and delivered quickly. An excellent website and service and I will definitely use again.
Margaret MossFrom: UKDate: 27/11/2013 at 12:18
Many thanks for yr speedy response; the order arrived within 24 hrs of being placed.
AlanFrom: EnglandDate: 26/11/2013 at 12:42
I received the email last evening to tell me that the order as dispatched and the package landed on my desk this morning. The Lamy fountain pen set is exactly as I expected and is already in service . Thanks to The Writing Desk for prompt service and quality goods. Best regards, Alan
FlorianFrom: BelgiumDate: 20/11/2013 at 21:51
Hi, Ordered on thursday evening, arrived on tuesday. It shipped from the UK to Belgium in 3 business days, much faster than I had anticipated. Will order again.
Marcel TrummFrom: GermanyDate: 20/11/2013 at 13:48
My second order, 4 Diamine (80ml) ink bottles, very carefully packed ! Thanks a lot !
James WyattFrom: EnglandDate: 19/11/2013 at 17:58
Wonderful website, advice and service and would definitely recommend to others. The fact they test the nib and give advice on the pen before ordering is particularly useful. I will be ordering again

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