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Promptly shipped, well packed, with a question about delivery helpfully and quickly answered. The price, even with tracked shipping included, is lower than what one would find in New Zealand for the same pen and ink. I will be happy to buy from Anna and Martin in the future. Thank you!Posted by RD11, New Zealand (5/5) 19-02-2017
I have ordered several pens, ink & accessories from TWD in last 14 months & always received top notch service. Both Martin & Anna are not only friendly & helpful but also know how to do to secure packing of items before dispatching them. I have noted it many times that they go above & beyond to make sure their customers are satisfied with their purchases. I will definitely be doing business with them in future as well.Posted by Shoaib, Pakistan (5/5) 16-02-2017
As always, very prompt delivery and excellent packaging - just the service one would hope for. Thank you.Posted by Roger Howard, UK (5/5) 16-02-2017 Verified Purchase
I have just received through swift service the Edison Collier Persimmon Swirl. It is a beautiful pen which writes smoothly. Tested by Martin, the pen is magnificent. Thanks for the excellent and attentive service.Posted by Matthew Rumbold, United Kingdom (5/5) 15-02-2017 Verified Purchase
Great peice! Nice service! Just received my lovely Grand Victorian. I believe I'll come back and shop more!Posted by Joe Chou, Taiwan (5/5) 15-02-2017 Verified Purchase
Thank you!, Anna and Martin. I was very pleased with my purchase the items were well packaged and arrived quickly. Best Wishes LangPosted by Lang, Australia (5/5) 14-02-2017 Verified Purchase
Love my TWSBI 580 AL with Iroshizuku yama-budo ink - writes brilliantly and looks fab. Rapid service and excellent communication. Thank you Anna and Martin. Hope to do business again. DannyPosted by Danny, UK (5/5) 12-02-2017
Leads fitted my vintage pencils perfectly, prompt and efficient service. to be recommended.Posted by N B, UK (5/5) 12-02-2017
Excellent communication and customer service at a very competitive price! Contacted them for an enquiry about out of stock items and was kept up to date and once in stock, items were despatched quickly. Very happy with with their stock selection and they are excellent value - will be my go-to supplier for my recent relapse into fountain pen addiction and source for writing accoutrements as gifts for friends.Posted by M.A., UK (5/5) 10-02-2017 Verified Purchase
Fast and kind answers to questions. Quick delivery. Overall great service.Posted by Hwasu Kim, Korea (5/5) 10-02-2017 Verified Purchase