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Our Customer Reviews and Testimonials

The following is a set of genuine testimonials from just some of our many customers.
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We currently have 4173 entries.
 


PeterFrom: UKDate: 30/11/2014 at 11:58
Excellent service. Emailed Anna directly with questions about my order and she dealt with my enquiries quickly and efficiently. I've used The Writing Desk before and will again. The Lamy 2000 is my new favourite pen by the way!
SonjaFrom: GermanyDate: 27/11/2014 at 20:35
Dear Anna & Martin, I never write reviews, but this time I'm making an exception, because I'm seriously very impressed & happy with your shop/ customer care! I have ordered now a couple of times off of your site and I will for sure many more times! You dispatch quickly and my orders couldn't possibly arrive in better condition, whilst you don't charge insanely/ unreasonably for shipping. There was never once any sort of issue and I cannot believe how quickly my orders arrive (though I guess that's kind of also the post's responsibility!). Cheers & keep up the good work! Kind regards, Sonja
Ron EllisFrom: EnglandDate: 27/11/2014 at 19:08
As always, a fast efficient service with plenty of choice and at competitive prices.
mike woodFrom: ScotlandDate: 27/11/2014 at 13:41
ordered my iroshizuku ink on Tue ...... delivered on Wed morning ! Great service - well packaged .... thanks ! will be using your services again without a doubt ..
Roger EnoFrom: BritainDate: 26/11/2014 at 00:31
Martin and Anna have consistently given efficient,courteous and friendly service. I cannot rate them highly enough. I have been dealing with this company for years and intend to continue to do so. To me 'The Writing Desk' is an online equivalent of a familly owned high street shop,where the customer is known personally. A valuable quality in an age of increasing anonymity.
Ellie McGeeFrom: UKDate: 25/11/2014 at 21:59
Another quick, well-packaged delivery, which is everything I've come to expect from my favourite fountain pen supplies site (which Firefox tells me is one of my most visited websites!). I ordered on Sunday and had my cartridges by Tuesday morning, which is fast even by The Writing Desk's very high standards. Slightly disappointed that the other cartridges (Private Reserve Electric DC Blue) I wanted weren't in stock, but that just gives me an excuse to do another order this side of Christmas, so I can't really complain about that either. I've been recommending The Writing Desk for a long time now, and I shall continue to do so, thanks for being wonderful!
John GarrettFrom: EnglandDate: 22/11/2014 at 10:03
Many thanks for speedy service. The Lamy pen is very good to hold, neatly engraved and will be a joy for its new owner. I look forward to giving it to her!
John ArdillFrom: United KingdomDate: 21/11/2014 at 14:15
The Writing Desk delivers faster that some inks dry!
Roger BAKERFrom: WalesDate: 20/11/2014 at 13:03
Good web page, easy to place order. Very fair price, including postage. Goods delivered promptly and safely.
SriFrom: UKDate: 18/11/2014 at 22:24
I am a returning customer having purchased from the Writing Desk before. I would like to thank you very much for sending me the Edison Pearlette with its nib adjusted , as requested. I am impressed by your service and speed of delivery. I certainly will return. Thank you .
Jess KautzFrom: United StatesDate: 15/11/2014 at 05:02
I bought a TSWBI Micarta from this shop because they can't be found in the United States anymore. The customer service I received was excellent. The pen I got had a problem with it, and The Writing Desk allowed me mail it back for repair and covered the cost of shipping. I now have a pen that works perfectly. I would be very confident buying from here again.
Tom FairhurstFrom: UKDate: 11/11/2014 at 11:32
As a returning customer it was a delight to order again. Prompt postal service with the usual high product packaging. Top level reliability and attention to requirements that is not often found these days.
MeganFrom: UKDate: 11/11/2014 at 11:23
Super quick delivery of lovely Brause dip pen holders, I wish I had ordered twice as many, will happily buy again
Laura Vierna GarcíaFrom: SpainDate: 11/11/2014 at 10:20
Recibí el paquete en 5 días, con un fin de semana en medio, todo magnífico. Recomendable en todos los sentidos. All is O.k. I received the pen quick
Andrea BroadribbFrom: United KingdomDate: 10/11/2014 at 13:21
My new Yard-O-Led Retro Grand Fountain Pen is gorgeous with beautifully clear hallmarks. I hadn't used a fountain pen for about 25 years and my handwriting seemed to have deteriorated into an awful scrawl which I put down to the fact that I don't actually write very often. However, with my new YOL fountain pen my writing is once again not only legible - but neat. This pen is a joy to use and glides smoothly across the paper. I love it!
SamuelFrom: FranceDate: 09/11/2014 at 16:46
Great Products. Good communication. Perfect delivery & packaging. Highly Recommended Thank you!
JulieFrom: UKDate: 08/11/2014 at 17:55
Order arrived extremely quickly, and was well-packaged with the contents in perfect condition. Would order here again in a heartbeat!
Ki KimFrom: United KingdomDate: 08/11/2014 at 13:01
Thank you for your excellent, prompt and attentive service! My order arrived on time and as expected. I'd had a question about how your web form processed my address information and sent an email well after business hours. To my surprise, Anna replied shortly thereafter, with a highly satisfactory response. I'd searched high and low on the web for UK pen dealers that carry Sailor pen cartridges -- apparently, the Writing Desk is the only firm that does! Thanks much and I'll be ordering from you again when I next need another batch of Sailor cartridges.
Glynn WardleFrom: EnglandDate: 07/11/2014 at 12:00
Excellent service. A very neatly packaged box arrived one and a half days after ordering. I have been using a fountain pen all my life but I was unaware of all the different inks available. The Writing Desk were happy to give me all the advice I needed to start my experimentation. Impress your friends by writing a letter on their Clairefontaine paper. Their Pelikan Edelstein ink bottles are to die for; it felt like a sacrilege taking the top off the bottle and use the ink. They advised me where to send a pen for repair. I thoroughly recommend The Writing Desk.
Liz FletcherFrom: United KingdomDate: 05/11/2014 at 16:20
I ordered my pens late Sunday and Wednesday they arrived safely and are ready for use. The TWSBI Diamond 580 FPF is a beautiful pen and writes beautifully. The Faber CStell Loom FP Blue F was bought as a present but may not make it to the intended recipient. I cannot fault the service and quality of the goods provided by The Writing Desk. Many thanks. Liz Fletcher
AmandaHFrom: United KingdomDate: 04/11/2014 at 22:27
An excellent faultless service and a lovely product.
Mrs.Christine GoodbodyFrom: United KingdomDate: 04/11/2014 at 22:17
The inks arrived safely and in good order. They were very well packed and the colours are just what I ordered, so I am very pleased with the goods and the service.Will definitely use The Writing Desk again.V
Ron EllisFrom: EnglandDate: 03/11/2014 at 19:43
Wonderful service. Excellent value. Very accessible website. Nice people to deal with.
SriFrom: UKDate: 28/10/2014 at 20:10
Received one my few recent purchases from Writing Desk and I am a very happy customer indeed. The pen I purchased was not what I had hoped it would be and it was exchanged for another pen with no problems at all and the difference was promptly refunded. I will recommend Writing Desk to anyone wishing to purchase a genuine and quality product and I will return for more. Thank you !
Miss sutida thinjunFrom: ThailandDate: 28/10/2014 at 01:57
Dear Anna and Martin The Writing Desk I get a pen and nib already. Very fast, very good, and I hope to get good service like this anymore. thank you very much

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