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Our Customer Reviews and Testimonials

The following is a set of genuine testimonials from just some of our many customers.
If you would like to add something yourself please visit this page.

We currently have 4169 entries.

Caroline BFrom: UKDate: 15/12/2011 at 10:49
Lamy Studio Imperial Blue arrived safe and sound. Very well packaged and fast delivery, excellent service. Thank you for offering Lamy left handed nibs; as a lefty under-writer I've struggled with many different fountain pens over the years, this one writes like a dream and I couldn't be happier with it.
Graham RowberryFrom: United KingdomDate: 13/12/2011 at 20:17
Always pleased with the service, products and prices at the Writing Desk!
Alfred StecherFrom: South AfricaDate: 10/12/2011 at 11:23
Excellent PELIKAN BLACK/GREEN M 1000 EF has arrived safely with another nib, ink and polishing cloth. I am happy customer. Thank you.
Henry ParkinsonFrom: UKDate: 08/12/2011 at 10:34
Excellent service as usual highly recommended.
Alfred StecherFrom: South AfricaDate: 08/12/2011 at 05:03
First shipment arrived well packed and in good order. Now I am waiting for the balance of my orders to be shipped. Alfred Stecher
Miguel PerezFrom: SPAINDate: 07/12/2011 at 08:51
Thanks for the excellent service my order Arrived. Fast delivery and without problems. Greetings
SGFrom: UKDate: 06/12/2011 at 11:56
Wonderful service; polite professional staff - 100%
darekFrom: ItalyDate: 30/11/2011 at 18:50
Great, my order Arrived today (ordered november,24 arrived november,30. Fast delivery and without problems. One piece. Thanks for great service. Greetings
FayreFrom: EnglandDate: 30/11/2011 at 16:52
I know I probably sound like a stuck record but, here goes: The Writing Desk consistently provide perfect service, great products at competitive prices, extremely well packaged for delivery - topped off by really knowing their stuff. On this particular order I knew I was going to be away when my special order arrived with Anna and Martin - they held onto my order and sent it to me when I had returned home. Brilliant service. On a side note - the Caran d'Ache inks are truly jewel like and the bottles will be on display long after they are empty, and the Sailor Saibi Togi nib is delightfully needlepoint - a very light touch and the ink is laid down in a beautifully crisp, clear extremely fine line. Somewhat annoyed I have to give it away as a Yuletide gift....
Ian FFrom: EnglandDate: 27/11/2011 at 18:05
The website is a pleasure to use. Service is fast and efficient. What more can you ask for?
Wm.Graeme-CouttsFrom: ScotlandDate: 25/11/2011 at 14:40
A pleasure to deal with "The Writing Desk". Although my order was small every effort was mad to keep me informed. of progress and it arrived on time perfectly packaged. Many thanks
Dr. Mario Rosario BonelloFrom: MaltaDate: 24/11/2011 at 09:47
Dear Anna and Martin, Many thanks for the Diamine Registrars Ink received today. Fast shipment and perfect packing as always!
ChanFrom: UKDate: 21/11/2011 at 16:13
Thanks a lot for the excellent service! I ordered the wrong nib and I easily got it replaced by sending an email! I ordered during the weekend and my pen is dispatched on Monday, I think that's really quick, will definitely buy stuff from again
GrigoriiFrom: RussiaDate: 14/11/2011 at 18:56
Thank you very much for the excellent British Conway Stewart Belliver fountain pen , which I bought from your online store. I enjoy writing it and I am grateful for the excellent and attentive service.
Jenny AndrewFrom: UKDate: 10/11/2011 at 21:44
Many thanks for accommodating my changes-of-mind, and for going the extra mile to supply the pen/nib combination I was after. I'll be back for more as soon as I can engineer a "need".
BernieFrom: BelgiumDate: 07/11/2011 at 17:43
I have just received my bottle of Edestein onyx ordered on 02/11/11.. (november the 2nd) Five days to cross the channel including a WE , this is just outstanding :-) It is not my 1st purchase and it is not going to be the last. You are delivering a 1st class service ! Long life to TWD...
David MacDonaldFrom: ScotlandDate: 05/11/2011 at 20:39
My second purchase from The Writing Desk, somehow I don't think it will be my last. As before, speedy delivery, secure packaging and great value for money. Buy with confidence and expect nothing less than first-class service.
Ian FFrom: Devon, EnglandDate: 04/11/2011 at 13:18
Prompt, efficient service from an exceptionally clearly set-out website. Excellent.
PhilFrom: UKDate: 26/10/2011 at 22:23
I absolutely love the TWSBI 540 Diamond that I bought from you recently, and wanted to thank you particularly for stocking this unusual item. Both TWSBI and The Writing Desk deserve the highest praise!
Crawford HamiltonFrom: FranceDate: 21/10/2011 at 21:03
Unbelievably quick in getting my ink to me. Really good service & excellent communication. I'll be back!!
AlexanderFrom: RussiaDate: 21/10/2011 at 08:25
I have been searching for Goliath ink cartridges for a long time, but I haven't found it not in Moscow, nor on eBay. I am very happy, finally I got a refill for the pen which was presented to me by old friend of mine. And my happiness is multipied twice because of the perfect service! The Writing Desk, Anna and Martin, thanks a lot!
basil banksFrom: EnglandDate: 19/10/2011 at 10:18
The ink arrived the day after I ordered it. I call this brilliant service
JohnFrom: MaltaDate: 18/10/2011 at 16:47
Really wonderful service. Will not hesitate to use again.
FayreFrom: EnglandDate: 06/10/2011 at 15:44
Made a small order - just a couple of Lamy nibs, nothing fancy - they arrived next day, well packed...really doesn't matter if you make a large or small order, Anna and Martin always do a great job.
Max JensenFrom: United KingdomDate: 05/10/2011 at 10:37
That was very swift and pain free. Ordered the TWSBI 540 2 days ago and a bottle of ink(in the evening). It got shipped yesterday and I received it this morning (thoroughly packed!). Nice work! The pen is great. I am really amazed that such a quality pen can be sold at such a price. (There must be some low paid Chinese workers I should be grateful to...). Thanks for the swift service - and for selling this pen in this part of the world!
Saket BajajFrom: IndiaDate: 01/10/2011 at 06:50
Well, this was the first time I placed an order for some pens from here, and was a little concerned for the packaging and safety of the pens. But when it arrived at my door, I was amazed to see the kind and quality of packaging used. It was so intact that not a single sign of damage or any other kind of transit disorder were seen nor possible. I'm really very happy with the purchase and would continue in the future... I further recommend anyone who wants quality products with complete safe delivery to reach The Writing Desk...
FayreFrom: EnglandDate: 30/09/2011 at 15:12
Yet again - another fantastic Writing Desk experience. I can't praise Anna and Martin enough - pens arrive well packaged, ink arrives wrapped so well I didn't even flinch the time I saw my postman drop the box I knew contained lovely glass bottles of Diamine Ink. Top of my list of recommended retailers.
James GallowayFrom: UKDate: 30/09/2011 at 11:54
Well packaged item, super quick service and a really beautiful fountain pen
Tony HarrisonFrom: united kingdomDate: 29/09/2011 at 22:57
Excellent service on quality products. A minor problem on delivery resolved within 24 hours.
Rob HamiltonFrom: U.K.Date: 27/09/2011 at 16:32
Excellent service. The two bottles of ink I ordered were securely packaged and delivered within two days of placing the order.
Bill ThomasFrom: UKDate: 27/09/2011 at 15:12
Excellent, prompt & efficient service as always - many thanks!
Kate DeansFrom: ScotlandDate: 24/09/2011 at 14:30
Thank you very much for your prompt and efficient service. I ordered replacement cartridges for my much loved sailor pen only 2 days ago, and they arrived today. I have owned the pen for 40 years, and it is delightful to have a source of refills available to me at last!
Keith ReaderFrom: UKDate: 20/09/2011 at 14:45
Prompt and efficient delivery of my order
Etienne VandiestFrom: BelgiumDate: 19/09/2011 at 20:33
Thanks for the fast and reliable service.
Steven BusbyFrom: EnglandDate: 17/09/2011 at 21:13
My Conway Stewart 100 arrived this morning, what a pleasure to open a well packed box that arrived when Anna's e-mail said it would!! As a new customer to The Writing Desk, I have to say that I wish all companies looked after customers with the same excellent service!! I will be a return customer of Anna and Martin's Many thanks - the pen is wonderful :-)) Steven Busby
FayreFrom: EnglandDate: 17/09/2011 at 11:33
I have made many, too many some may say, orders with Anna and Martin and I keep returning. Their service is second to none and they really know what they are talking about. I used to have reservations about ordering pens online, I like to check the nib and make sure everything is perfect and the only place to do that is in a shop - but with The Writing Desk I have no reservations - I know that the pen I am buying will be properly checked and if I were ever to have any queries I know Anna and Martin are a mere email/phone call away. As for purchasing ink - other retailers have sent me colourful, soggy boxes, or even just a jiffy bag - Anna and Martin really know how to wrap a parcel of ink bottles, layers of bubble wrap, plenty of packing "beans" and a decent sized box mean I get my ink in a bottle, not broken glass and colourful cardboard. As for the selection of's a hobby of mine, browsing the Col-o-rama page deciding what ink I'd like to try next. 11/10 6 Stars out of 5 However you want to score it - The Writing Desk is the best pen and ink retailer there is.
Russell BrooksFrom: EnglandDate: 16/09/2011 at 10:19
I'm very happy with my TWSBI Diamond 540 and the service from TWD. I placed my order late on Tuesday night and it arrived Friday morning.
David BrownFrom: ScotlandDate: 15/09/2011 at 15:24
Ordered a Diamine ink on Tuesday late at night, Thursday it comes the same day I was told It was dispatched very, very happy! Will defiantly order again for many years to come!
Chris HaleFrom: UKDate: 15/09/2011 at 11:26
I've ordered from The Writing Desk a few times now and the service has been excellent every time, they'd always be my first recommendation.
Russ CokerFrom: UKDate: 14/09/2011 at 12:12
The pen I ordered, was delivered the next morning. Excellent service, I will use this company again.
AMENTAFrom: FRANCEDate: 14/09/2011 at 08:31
Bonjour M. MARTIN, Bonne réception ce jour du stylo. C'est parfait! Cordialement. AMENTA
Stuart JenkinsFrom: UKDate: 13/09/2011 at 13:54
Just writing to say thank you for my Pelikan pen which arrived this morning.
John HunterFrom: United KingdomDate: 13/09/2011 at 12:09
I am very pleased with the TWSBI Diamond 540 pens I have just received. Will you eventually be doing COLOURED versions of these (like the 530 pens which came in 6 different colours) ? Best wishes to Anna and Martin, John Hunter
Emma FraserFrom: UKDate: 13/09/2011 at 11:26
A great range of products and a user-friendly website. Delivery is swift and items are very well packaged. I could browse for hours! I have recommended to others frequently.
Alan SearlFrom: UKDate: 10/09/2011 at 12:06
Excellent range of products available and I was delighted with the service. I'll certainly shop again. Thank you.
John KirkhamFrom: EnglandDate: 08/09/2011 at 11:44
The Parker De-Luxe Piston Converter arrived safely within 24 hours of ordering (next day). An excellent service as usual from The Writing Desk
MBFrom: EnglandDate: 07/09/2011 at 21:48
Delivery is prompt and items arrive well packaged and in tip-top condition. This is the first site I go to when ordering pens and inks, I have no hesitation in recommending it to others.
R.GaleaFrom: EnglandDate: 07/09/2011 at 19:19
Very efficient service
Robert LawFrom: WalesDate: 06/09/2011 at 10:08
Fast delivery. Many thanks.
Steve M.From: UKDate: 03/09/2011 at 17:14
Thanks again for your great products and service - always a pleasure buying from you!

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