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Our Customer Reviews and Testimonials

The following is a set of genuine testimonials from just some of our many customers.
If you would like to add something yourself please visit this page.

We currently have 4169 entries.

Tara BiddleFrom: UKDate: 08/11/2012 at 21:37
Thank you so much for your polite service and excellent delivery. The pen arrived in plenty of time and was worth waiting for.
SimonFrom: FranceDate: 08/11/2012 at 20:13
Perfect transaction with the Writing desk ! I couldn't find Diamine ink cheaper elsewhere, so I ordered two bottle from them, whereas I was very suspicious towards SagePay. It eventually went really smooth, and although I wasn't expecting the bottle to arrive before one week, it arrived within three day. The two bottles, inside their cardboard boxes, were carefully wrapped in bubble film, and put into a thick cardboard box filled with polystyrene bits. The box showed signs of bumps, but the ink bottles's boxes were intact. Thank you !
Sue WilsonFrom: UKDate: 07/11/2012 at 12:13
This is the second time I have ordered from your company via the internet and both times the service has been superb. The goods arrived very quickly and well packaged. Many thanks.
Allen PrestonFrom: EnglandDate: 25/10/2012 at 16:17
Fantastic products and an even better service. Cannot recommend you highly enough. I'll be back!
crabnaviFrom: JPNDate: 22/10/2012 at 15:19
The wonderful article arrived. I appreciate your sincerity. The British person is doing work with contributive you. Thank you.
RJ HendersonFrom: UKDate: 19/10/2012 at 09:40
Good value item delivered very quickly.
FayreFrom: EnglandDate: 18/10/2012 at 18:30
Another smooth transaction with The Writing Desk. First time I had bought a notebook from Anna and Martin - it was packaged more carefully than many booksellers package hardback books. Not only do I appreciate the expertise of The Writing Desk but also the great care they take over every order.
MarkFrom: United KingdomDate: 18/10/2012 at 14:08
Excellent service. Product arrived the following day. Securely packaged. Great Ink. Thanks
Dave SellickFrom: EnglandDate: 18/10/2012 at 13:25
Superb selection of all things writing, a pleasure to flit across the various pages. Placing an order is easy, economical and the goods arrive well packaged and quickly - perfect. Thank you
Ann HinrichsFrom: UKDate: 17/10/2012 at 13:45
As always, good, personable service and willingness to advise.
John DawsonFrom: UKDate: 16/10/2012 at 17:32
Wonderful service as usual. Pen arrived today in excellent condition and well wrapped. Thanks again.
Rhoddy McGrigorFrom: ukDate: 13/10/2012 at 14:21
Thanks for my order, received today less than 48 hours after I ordered online. I am delighted with the ink and converter. Thanks also for going to the trouble of finding me a good colour match. Your service was great: my call was answered straight away and you were very helpful.
Ray NealFrom: UKDate: 11/10/2012 at 18:03
Thanks for the prompt delivery of the notebook and inks - what was even more impressive was the quality of the packing to protect them from any damage
Lotta AFrom: FinlandDate: 09/10/2012 at 09:44
Thank you for wonderful service, once again.
KylieFrom: New ZealandDate: 09/10/2012 at 01:50
The converters I ordered arrived MUCH faster than expected and all in good condition. Thank you very much!!! Will definitely be ordering from you guys again!
Nick K.From: GreeceDate: 06/10/2012 at 16:10
Great Service, Lowest prices!
FayreFrom: EnglandDate: 04/10/2012 at 18:54
Another perfect transaction with The Writing Desk - inks arrived well packed just over 30 hours after I ordered them. 10/10 as always!
Paul BakxFrom: UKDate: 25/09/2012 at 18:57
Placed order on Sunday, added an item on Monday and goods arrived on Tuesday. Packing and service excellent; thank you.
KylieFrom: australiaDate: 25/09/2012 at 01:51
Very smooth process from start to finish - with informative and prompt advice. The pens, ink, convertors all arrived in excellent condition, and were delivered faster than an interstate parcel here. I love the 1.1 safari nib and the limited edition green colour. Would highly recommend, and use again. Many thanks, kylie
KateFrom: United KingdomDate: 21/09/2012 at 14:38
Thank you for the superb service with the TWSBI 540. The replacement barrel arrived the next day and I fitted it easily using your instructions.
MarcosFrom: BrazilDate: 18/09/2012 at 23:16
I bought a Lamy nib, and it came very well packed. The delivery was fast. I'm looking forward for new deals.
FlavioFrom: ItalyDate: 12/09/2012 at 09:46
I have received the items in my order very well packaged. There isn't possibility of damaging the pen or the ink bottle. The pen, a TWSBI 540 colour with F nib is a good pen for quality/price, and the offer of a more expensive pen in substituion of a pen out of stock is a sign of the attention of The Writing Desk for the Customer Satisfaction. So, just like the other time I'm very satisfied by the service of The Writing Desk.
BethFrom: UKDate: 11/09/2012 at 12:20
Just received my new fountain pen and beautiful inks -- I couldn't be happier. Very efficient customer service very much appreciated.
John ArdillFrom: United KingdomDate: 06/09/2012 at 23:38
Excellent service, as always. Many thanks.
Colin SydenhamFrom: United KingdomDate: 05/09/2012 at 09:59
I have used The Writing Desk for over 10 years for the beneit of 9 successive grandchildren. They have been unfailingly prompt, efficient, accommodating and courteous. I cannot recommend them too highly.
DorothyFrom: AustraliaDate: 05/09/2012 at 01:13
Thanks. I was pleased with my purchase. All good - the product, communication and prompt delivery!
StefanFrom: Great BritainDate: 04/09/2012 at 16:25
My ink arrived thank you very much - another succesful purchase from you guys!
JohnFrom: MaltaDate: 28/08/2012 at 16:12
The Writing Desk is one of the most consistently reliable online sellers of fountain pens and related articles. Thank you Anna and Martin - you certainly know what excellent customer service is all about!!
AlisonFrom: UKDate: 22/08/2012 at 09:41
Thank you for the order - excellent goods, very well packaged and received very quickly. Great service
FayreFrom: EnglandDate: 21/08/2012 at 15:44
More brilliant service from The Writing Desk - order placed easily, email that my pen is on it's way, pen arrives well packed and protected the next day. Exactly how I want an internet order to work. I always recommend The Writing Desk to every pen person I know - Anna and Martin know their stuff, run an efficient operation and care about their customers. A quick note about the pen I bought - the Faber-Castell Loom. Solid, but doesn't feel weighty; very well made; a clip that will hold onto a jacket pocket; smart with a burst of colour; and, most importantly a fantastic nib. If you want £100 quality for £25 this is the pen to go for.
GiulianoFrom: ITALIADate: 21/08/2012 at 08:19
this is not my first order, but it's the first where the italian mail didn't work well.... I had to thank's Anna... She replied immediately with the tracking... and everything goes well.. . Perfect as usual I will order as usual ... perfect service..!! thx Giuliano
PAUL KARASFrom: GREAT BRITAINDate: 16/08/2012 at 20:35
The Writing Desk, my one and only port of call for writing accessories. Look no further, you have arrived!
Barbara GoodmanFrom: EnglandDate: 14/08/2012 at 20:27
Thank you for a very good service. Parcel arrived by 10.00am today 14.8.12.
Lotta AFrom: FinlandDate: 14/08/2012 at 18:52
A happy customer, yes.
RonanFrom: IrelandDate: 07/08/2012 at 16:41
Great choice and excellent service; prompt, courteous and efficient. Thank you!
FrancoFrom: ItalyDate: 06/08/2012 at 10:56
Received quickly, excellent service, many thanks
Victor StoryFrom: UKDate: 23/07/2012 at 19:07
I found your website very good and easy to follow, and without any trouble found exactly what I was looking for. I placed my order and it was delivered the very next morning. Excellent Service in all respects.
GillianFrom: ukDate: 21/07/2012 at 13:05
Amazingly quick service. My inks and journals arrived were very well packaged. Would highly recommend
Graham ShoelFrom: UKDate: 06/07/2012 at 13:01
Excellent service, my Parker Duofold pencil can now sketch, will definitely use again.
david smithFrom: UKDate: 29/06/2012 at 22:22
Excellent service. All arrived well wrapped and on time. Will certain use again.
Stephan Harrington-HoustonFrom: GBDate: 29/06/2012 at 10:11
Excellent service, very speedy delivery. Many thanks!
Millan Jesus Sanchez MartinezFrom: EspañaDate: 28/06/2012 at 10:43
El envio ha llegado correctamente y en buen estado, muchas gracias. Saludos.
Simon Constant-GlemasFrom: UKDate: 22/06/2012 at 16:44
I am a new customer to the writing desk, I had lots of questions via e-mail and each time recieved an extremely friendly, helpful and prompt reply. Products arrived within a few days, well packaged and are excellent !!
James QuinlanFrom: United KingdomDate: 21/06/2012 at 09:22
Thank you for such amazing service: the website is well designed and my order was dealt with swiftly. I was surprised at how small the package was and how quickly it arrived. Other companies should take note of how to efficiently use packaging. The only issue I had was choosing what I should buy; if I wasn't such a poor student (I like to play on this cliché), I'd still be poor because I'd have bought one of everything you stock. Thank you again. It couldn't have been done better. I'll definitely be back for more.
Adrian BaldockFrom: United KingdomDate: 20/06/2012 at 06:47
Fantastic communications and rapid delivery. The pen is exactly as requested and writes beautifully. Will certainly recommend The Writing Desk. Thank You. Adrian.
Wendi GregoryFrom: USADate: 12/06/2012 at 15:21
Great prices, lovely service, quick shipping. In a word, marvelous! I will be back for more!
John CourtneyFrom: UKDate: 12/06/2012 at 12:29
Ink arrived today 12/6/12 (the day after posting). Thank you for amending my original order. The colour is exactly what I wanted.
JorgeFrom: PerúDate: 10/06/2012 at 04:53
IŽd like to give kudos to Anna for her patience. I order a F nib for my Pelikan M215 and is wonderful, I had to do some "tune-up" and separate a little the tines and now the ink flows as should do PERFECT!. Thanks for your service and assorted merchandise.
T.HashinokiFrom: JapanDate: 02/06/2012 at 14:27
Items arrived in a week. Thank you for rapid delivery.The nib is very good condition. I really love it.Great service, thank you so much!
David AnkersonFrom: UKDate: 01/06/2012 at 10:15
I have just received my TWSBI fountain pen which is truly excellent. Service from The Writing Desk is first class. I have ordered pens before and they never disappoint. Speedy despatch and sound packaging. Highly recommended.

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