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Our Customer Reviews and Testimonials

The following is a set of genuine testimonials from just some of our many customers.
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We currently have 4173 entries.
 


Dennis WhiteheadFrom: United KingdomDate: 16/03/2013 at 10:57
Great product fantastic deivery within 48 hours well packed so arrived in perfect condition.
JonFrom: UKDate: 15/03/2013 at 10:51
A great range of products and lightning fast delivery. Great service, many thanks. I will be back!
Antonis MichailidisFrom: UKDate: 14/03/2013 at 08:26
Thank you for the prompt delivery of my order! As usual the packaging was excellent and very safe. It's always a pleasure working with you, and I appreciate the personal touch. One suggestion: in your "order dispatched" email you could include a link to Royal Mail Track & Trace along with "your tracking # is", or if you're particularly cunning you could link directly to the link of the parcel in question. I admit I don't know how to make that complex a macro though! The Vac-700 B is lovely, as expected. The tines were a little out of allignment which I fixed. Also, the nib has a bit of "baby-bottom": the contact area between the tines is a tiny bit recessed so it occasionally has a hard start (yes I unscrew the shut-off valve). I'll keep it for a week or so and see if some paper smooths it out; because it's broad the hard-starts aren't as frequent as I've encountered in F nibs. If it doesn't improve I'll drop you an e-mail.
KristinaFrom: USADate: 12/03/2013 at 18:51
I love fountain pens, and The Writing Desk has a great selection with some of the best prices on the web - low international shipping prices, too. I'll be shopping with The Writing Desk again!
JohnFrom: UKDate: 12/03/2013 at 16:27
I was introduced to The Writing desk by my son. His recommendation was sound. Ordered on a weekend; delivered on the Tuesday. Excellent quality goods at a reasonable price and swift delivery. If the occasion arises I will definitely order from The Writing Desk again. Thank you.
RenzoFrom: ItaliaDate: 12/03/2013 at 10:54
Very good service, bravi, bravi, bravi Regards Renzo
John WardFrom: ScotlandDate: 08/03/2013 at 13:06
Thanks for the excellent and speedy service - ordered a part for a Waterman pen yesterday, and it arrived this morning, exactly what I needed. Wonderful! (and what a fascinating online shop just to browse about in - full of temptations) John Ward, Perth
RichardFrom: UKDate: 08/03/2013 at 12:17
I ordered a TWSBI Vac700, some Ink and a journal yesterday around mid-day. They were delivered this morning after a faultless order handling and commuication process. The Vac700 is a large pen, (particularly when posted), but the overall feel and very smooth quite "wet" nib make for a lovely writing experience that is exceptionally good for the price point. For an everyday meeting notetaker, it will be a lovely pen. Thank you for the very prompt service - I am a first time customer, (via recommendation), but I will be sure to return!
Marc DaviesFrom: UKDate: 07/03/2013 at 20:39
I have always received the rarest combination of excellent, efficient and friendly service from the Writing Desk and at best value price for the service/product combination. The kind of service that means Martin and Anna are my first (and usually, last) stop for pens and ink. I wish them every success for continuing in similar vein.
Clare MachFrom: United KingdomDate: 03/03/2013 at 12:32
Thank you for sending me a replacement lid for my TWSBI fountain pen so promptly and at no charge. It is my favourite pen to use at them moment as it is so well balanced in my hand despite being a big pen for me so I am pleased to have it back in use. I would get another if it was more robust. Any chance that the problems with the body cracking being solved?
Jules DawsonFrom: EnglandDate: 27/02/2013 at 22:31
You guys are fantastic. A package with a nice shiny pen in it was what I needed after a hard days work. It's going to get a lot of use.
John WilliamsFrom: EnglandDate: 27/02/2013 at 19:51
Just received 2 bottles of Pelikan Edelstein ink; one Topaz and one Turmaline. Both great colours. However, the best aspect was the service given by yourselves. Ordered on Monday evening arrived 2 days later - excellent. Good servcie as always.
LivyFrom: SingaporeDate: 21/02/2013 at 23:46
It only took slightly more than a week to reach me at far east, I am very happy with the YOL Pocket Victorian I purchased from you. Very good service, thanks.
SallyFrom: UKDate: 15/02/2013 at 18:34
Swift delivery, great communication and a truly stunning range of pens and inks. I am delighted to have come across your site. Thank you!
Graham WilliamsFrom: UKDate: 13/02/2013 at 18:19
Delivery timing as promised when ordering. Very happy with the product (Pelikan M200 demonstrator). Highly recommend 'The Writing Desk'. Thank you.
KenFrom: EnglandDate: 07/02/2013 at 08:00
Excellent service, thanks. I will be keeping your details and no doubt ordering again from you in the future.
Michael CockerhamFrom: UKDate: 06/02/2013 at 12:18
Fantastically speedy and efficient delivery, very carefully packed, and goods at a very competitive price. I was emailed at all stages of the ordering/processing/despatching. Thanks very much, recommended.
JaneFrom: UKDate: 05/02/2013 at 17:42
Excellent Service from an excellent company. I am so pleased that I have found 'The Writing Desk', I only wish I had found you sooner.
John PasquillFrom: EnglandDate: 05/02/2013 at 11:30
Good website plus good personal service.
mike tattersallFrom: EnglandDate: 04/02/2013 at 21:59
I have just received my Edison Collier EF Antique Marble and a selection of inks. The Pen: Superb quality and rich tones, grips well but certainly not for those who prefer slim pens. The nib is outstanding, just enough 'bite' on the paper to feel the texture whilst allowing the pen to glide. Ink flow is excellent. One of the best fine nibs I have used. Inks: Diamine Grape works a treat in this pen, bought a bottle of Writing desk black - not as smooth but works okay in my work a day Parker. Service: Pen was delivered quickly and well packed. Communication from The Writing desk was very good and they responded quickly to emails. Prices are competitive and service is excellent - consider me a customer for the future as well as the present. Many thanks for an effortless experience.
martha franklinFrom: United StatesDate: 02/02/2013 at 21:24
I had been unable to locate two different J.Herbin ink cartridge colors. Then I was able to find them both on this website.Also, other colors.Once I place an order it doesn't take long to arrive to me in the USA which I really appreciate.
Z-O-K-IFrom: BelgiumDate: 28/01/2013 at 10:39
I have come upon The Writing Desk through the Fountain Pen Network forum after my interest for pens, quality inks and paper flared up again recently. I ordered all the pens that were on my wish list since quit some time as well as some rare inks less easy to obtain in the Belgium/Limburg/Netherlands part of Europe. And certainly not for that price. The delivery to mainland Europe is a bit longish but consistent to Anna's promises. The parcels are very well packed and the products are properly protected within the box. The Writings Desk's availability of specific products, their commitment and quality service have convinced me. I am a happy customer. Regards, Zoran Grbic Z-O-K-I, Redactionele fotografie, www.z-o-k-i.eu
John B ParkinFrom: UKDate: 23/01/2013 at 10:25
Great source for some hard to find bits and pieces - good prices & efficient service. I will definitely be using The Writing Desk again. Many thanks.
DeanFrom: UKDate: 18/01/2013 at 11:05
My purchase from The Writing Desk was a great pleasure. I received excellent communication, almost instant replies to my questions and next day delivery. My purchase was very well packaged and I can't fault the service at all. I will definitely be a return customer. Many thanks! Dean
RhysFrom: WalesDate: 17/01/2013 at 20:32
I first ordered stationary from The Writing Desk around 1999 and have been coming back ever since- and for every reason; between the service (which is impeccable, and has been consistently over this time) and the items stocked (not merely in breadth of range and availability but primarily in the quality- I'm aware of no other place that carries what I consider to be the finest in paper and ink), the greatest difficulty I have in recommending them is doing so to their justice without appearing to go overboard. Thinking of the correspondence I've sent- and the documents which have needed to make an impression- over this time, The Writing Desk have been an invaluable asset and I take a very real satisfaction in having been able to establish and maintain a 'signature' in my stationary. A small thing perhaps, but nonetheless a very nice thing to carry about with you. As one of the first things I discovered on the internet- and having proved themselves one of the best since then- I just want to say: Bravo!
Sue MFrom: Channel IslandsDate: 16/01/2013 at 17:37
Delighted with service: ordered items on Monday and they arrived within 48hrs. Many thanks!
T T MFrom: UKDate: 15/01/2013 at 19:15
Order placed 13 Jan 2013. Order received 15 Jan 2013. All items present, and well packed. Thank you.
Nigel GordonFrom: UKDate: 09/01/2013 at 16:50
Thank you for an excellent service. I received my inks today, super fast delivery. I found your company while searching for inks on the internet and am very pleased and would certainly use your service again. I am keen to support small businesses especially when they offer a good service and communication. Many thanks again. Nigel Gordon
SGFrom: JapanDate: 29/12/2012 at 13:14
Excellent customer service and speedy dispatch. Thank you.
Miguel HurtadoFrom: SpainDate: 21/12/2012 at 20:41
Everything right and in a very short time.
tim schofieldFrom: ukDate: 20/12/2012 at 12:08
A pleasure to deal with both Anna and Martin. Very helpful with queries.Extraordinary service. Highly recommended.
Steve RoeFrom: Great BritainDate: 18/12/2012 at 20:54
Once again exemplary service! Many thanks and all the best for 2013.
Wing LiFrom: UKDate: 18/12/2012 at 13:10
First purchased a smoke TWSBI VAC 700 from TWD in June 2012. It's a pleasant writer. Purchased the new TWSBI mini transparent which was delivered the following day which is amazing since it's Christmas postal service. Upon receiving the transparent I immediately placed an order for the TWSBI mini classic in case these pens become sold out. Great service from Anna and Martin. Will definately be coming back to feed my pen addiction.
MarcosFrom: BrazilDate: 15/12/2012 at 14:29
The Writing Desk is fast and reliable. I recommend for brazilian customers, the price is much cheaper than buying here in Brazil.
Silvio CassagniFrom: BrazilDate: 15/12/2012 at 00:54
Greetings Anna & Martin, I am very happy with The Writing Desk service! My items arrived today ( Dec.14 ). Shipping service very fast. Package very well protected and items arrived in perfect condition. I am very impressed with your outstanding service ! I hope to make new business very soon. Thanks and best regards from Brazil. Silvio
JohnFrom: UKDate: 12/12/2012 at 16:32
I have used the Writing Desk on a number of occasions and have always been very impressed with their products. Even more impressive is the speed and courtesy of their service. Most recently the purchase of a Conway Stewart, needed in a rush as a leaving present. It was delivered in less than 48 hours from the time I placed the order online . Absolutely second to none. I have no hesitation in recomending The Writing Desk and they will certainly get my business again.
Paco ArribasFrom: EspaņaDate: 12/12/2012 at 08:10
Perfect delivery!
Miguel HurtadoFrom: SpainDate: 08/12/2012 at 10:52
Very good service and quite quick. Less than four days. Very good packaging. Perfect. Thank you very much.
George TFrom: U.K.Date: 06/12/2012 at 15:01
Thank you for the TWSBI 540 with 1.1mm stub nib which I received this morning. This is a marvelous pen which more than lives up to it's reputation. The nib gives a good clean sharp line and writes very smoothly.
Hisashi OdaFrom: JapanDate: 05/12/2012 at 09:10
First, I apologize to you. I am poor at English. My text may be unclear. This time, I appreciate truly. You were very kind to me. The action was also early. Very thank you.
Lotta AFrom: FinlandDate: 05/12/2012 at 05:31
Yes, I'm a very happy customer!
Michael MurfittFrom: AustraliaDate: 04/12/2012 at 02:54
Ordered 27 Nov, inks arrived 4 Dec. Now that's service. Great stuff, Guys.
Frederick WilcoxFrom: UKDate: 30/11/2012 at 14:54
TWSBI Mini arrived safely in today's post. Lovely little pen, and a very smooth writer. I've bought a few pens from The Writing Desk over the passing months, and the service has never been less than excellent. Very well done. Again!
Kyne BrookerFrom: TaiwanDate: 29/11/2012 at 06:07
Pen nib arrived, quite a quick delivery. I am happy with the service and I would use The Writing Desk again. Thanks.
GeoffFrom: EnglandDate: 28/11/2012 at 10:37
What a find - great price - next day delivery - book well packed - who needs Amazon!! Support these guys
jamesFrom: UKDate: 25/11/2012 at 12:10
Some years ago The Writing Desk was the only good online fountain pen retailer. They were brilliant. Now there are many similar sites but The Writing Desk remains the best for price, service and quality of packaging. Thank you again!
Cheryl HayFrom: UKDate: 22/11/2012 at 12:29
Very good website. Easy ordering. Very quick delivery. What can I say? Terrific service.
Paul BakxFrom: UKDate: 21/11/2012 at 16:19
Once again, a cracking service. Ordered Monday, dispatched Tuesday and received 0845 Wednesday. Well done.
FayreFrom: EnglandDate: 17/11/2012 at 09:28
FIrst class service from The Writing Desk (as usual!) One beautifully fine Sailor Sapporo pen in a shade of pink I know my teenaged relative will adore (bit too bright for me!). The Sailor 14k Rh plated fine nib is very firm and will withstand a fair bit of pressure, it lays down a crisp, very fine line, not too wet, not too dry. Perfect. TWSBI replacement nib is great - very smooth 1.5mm stub and incredibly easy to change. The 1.18mm pencil leads are bringing an old Conway Stewart Nippy No. 3 pencil back into use! I'm a very happy customer!
nivelblueFrom: EspaņaDate: 16/11/2012 at 17:40
Great service and exceptional care where the customer is treated as unique.Great service and exceptional care where the customer is treated as unique.

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