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Our Customer Reviews and Testimonials

The following is a set of genuine testimonials from just some of our many customers.
If you would like to add something yourself please visit this page.

We currently have 4174 entries.

JorgeFrom: CanadaDate: 29/05/2013 at 23:46
I ordered a lamy pen. Delivery was fast and I did not have any issues with it. I made a mistake filling up the order, I could not fix the mistake online, however I contacted them through email and they solve the issue promptly.
Kate van NieuwenhuizenFrom: SingaporeDate: 28/05/2013 at 03:16
I would not hesitate to do business with The Writing Desk again. I purchased a Visconti Van Gogh fountain pen as a gift for a friend. The transaction was seamless. The order was expedited promptly and delivered to her by special mail the following day.
Iris HanikaFrom: GermanyDate: 27/05/2013 at 14:09
This was my second order with The Writing Desk, and again, I am delighted at the smooth transaction. Well packed, fast, fabulous.
WimFrom: The NetherlandsDate: 25/05/2013 at 13:58
Ioannis G.From: GreeceDate: 24/05/2013 at 18:14
Well, I am on my 6th order in two months period, so I think my satisfaction is quite obvious! Everything is perfect, from the great selection, to the flawless packaging to the very reasonable delivery time (usually one week from the UK to Greece). Thank you so much!
Andy TFrom: UKDate: 21/05/2013 at 13:55
Very efficient service and good packaging - this was my first order with The Writing Desk and will certainly not be my last. Thank you.
Andy GFrom: UKDate: 20/05/2013 at 23:32
Outstanding service. I enquired about obtaining a replacement part (cracked barrel on a TWSBI 540). The replacement, at no charge, was on my doormat the following morning. That's practically unheard-of these days. They'll be getting more of my business!
DavidFrom: United KingdomDate: 19/05/2013 at 11:34
This was my first time purchasing from the The Writing Desk and the service was without fault. I will definitely be using the site again.
R GFrom: ItalyDate: 17/05/2013 at 12:34
The ink cartridges best packaged I?ve ever seen! :) The Writing Desk service is outstanding.
Dragos Alexandru MOCANUFrom: RomaniaDate: 16/05/2013 at 13:07
Dear Anna and Martin, I've received the package on Monday, it took quite a while, but that's how it is with Romanian postal services. The packaging was thoroughly secure, I'm sure the 2 ink bottles would have survived a plane crash (God forbid). I am very satisfied with both the service and the product itself, I simply love the colours (very classy). Looking forward to many other transactions with you. Best regards, Dragos
DmitryFrom: IsraelDate: 16/05/2013 at 10:24
I ordered a Lamy Al-Star with engraving. The engraving is superb and the shipping was quick. The shipping prices are very reasonable. I would buy from you again.
Carlos BollFrom: USADate: 14/05/2013 at 04:41
The pen arrived in perfect condition as it was very well packaged. Your service of checking the nib and making adjustments to my likes is very much appreciated as it wrote perfectly right out of the box. Quick shipping to the U.S. as well. I look forward to doing more business with you in the future. Thank you!
StephenFrom: United KingdomDate: 11/05/2013 at 15:55
I've used the Writing Desk for some years now and they have not disappointed. Always helpful in the past, they have a huge selection of inks, although some of the more popular ones do go out of stock. If you're prepared to wait a short while, they will become available - or, drop Anna and Martin a line to see if they can help. Delivery is swift and care is taken with the packaging to ensure safe delivery. This will always be my first choice when looking for all things relating to writing - wholehearted recommendation.
Josh MartinFrom: United KingdomDate: 09/05/2013 at 19:59
Speedy delivery, well packaged and reasonable prices. What more could I ask for? Also one of few stores in the UK to stock the Lamy green ink well... thanks guys!! (All you've got to do now is convince Noodlers to ship to UK, ha!)
Pedro MouraFrom: PortugalDate: 07/05/2013 at 22:21
I've bought a bottle of ink DIAMINE Matador and i can only say that this ink is superb, it's a strong red. Looks very good on paper. The Writing Desk service is always. Em Português: Comprei um frasco de tinta da Diamine, mais concretamente a cor Matador e é um vermelho bem forte, fica muito bonita esta cor. Em relação ao serviço da Writing Desk foi excelente...como sempre!
DmitryFrom: IsraelDate: 06/05/2013 at 22:15
Very good prices and very good service. Thank you!
LinusFrom: UKDate: 04/05/2013 at 11:40
Very fast delivery, everything arrived as ordered. Can recommend!
John ArdillFrom: UKDate: 03/05/2013 at 16:16
Outstanding service, as always ? three disparate items ordered online late on a Thursday evening; parcel arrived before 9am Saturday.
Xavier FrancinoFrom: SpainDate: 01/05/2013 at 16:17
Once more, it has been a pleasure; fast and easy
Carl FisherFrom: EnglandDate: 30/04/2013 at 19:38
Excellent service. Excellent product. Excellent price. Thank you very much!
Luis F. MeridaFrom: Canary Is. SPAINDate: 29/04/2013 at 17:18
I have just received my CS Marlborough Dartmoor LE, EF nib. The pen arrived quickly and well packaged. Very nice pen. Thanks again!
Inigo van BeurdenFrom: NetherlandsDate: 26/04/2013 at 16:24
Excellent service. I will certainly order from The Writing Desk in the future again.
ThanasisFrom: GreeceDate: 25/04/2013 at 15:48
Every order has been delivered in time, carefuly packaged, including the right things.Thank you very much.You will hear from me again soon enough.
Marcos de AlmeidaFrom: BrazilDate: 24/04/2013 at 23:09
Fast and reliable as always!
JoeFrom: EnglandDate: 24/04/2013 at 21:08
Prompt reply to preliminary email and prompt delivery of part requested. Thank you
AdrianFrom: UKDate: 24/04/2013 at 13:17
As usual first class service. My usual colour of ink is no longer available, however found a substitute of a better standards. As next day delivery. Have used TWD for nearly 8 years and would never fault service or speed of delivery
Bob ChilcottFrom: UKDate: 24/04/2013 at 08:46
Thank you for my Pelikan pen which I really love using! I was very grateful for your courteous service and for keeping in touch about my order. Many thanks.
PedroFrom: PortugalDate: 24/04/2013 at 03:10
Everything went smoothly...the pen arrived very fast, and it was all ok! Pleased customer!!!
StellaFrom: UKDate: 23/04/2013 at 21:36
I was so impressed by your service, your delivery time, your prices and general efficiency. My parcel arrived today, prompt and well-packaged. I shall recommend you to my friends. Thank you.
FayreFrom: EnglandDate: 18/04/2013 at 08:05
First class service as always, thank you Anna and Martin. Incredibly well packaged - Beautiful glass ink bottles arrived safely despite Royal Mail doing their best to bash the box!
EduardoFrom: SpainDate: 17/04/2013 at 21:15
I would like to know why your company does not use PayPal as a method of payment.
VitaliyFrom: RussiaDate: 17/04/2013 at 20:18
Everything - packaging and the speed of shipment - is excellent! Took 2 months for delivery but it's because of the Russian post service overloading in March-April of 2013. Will order again.
CH LUMFrom: United KingdomDate: 17/04/2013 at 15:56
Payed Tuesday, arrived Wednesday. Brilliant service.
Pedro MouraFrom: PortugalDate: 16/04/2013 at 22:02
Em português: Cada vez fico mais satisfeito por comprar artigos a partir do site The Writing Desk. Simpatia, eficiência, rapidez de envio, disponibilidade em responder às nossas questões. Um serviço de cinco estrelas! Continuem o excelente trabalho. Em inglês: Each time I am pleased to purchase items from the site The Writing Desk. Friendliness, efficiency, speed of delivery, availability to answer our questions. A five star service! Keep up the excellent work.
Simon WeaverFrom: UKDate: 16/04/2013 at 17:17
Beautiful Conway & Stewart Wellington black swirl pen, delivered very promptly and packaged very securely, a good thing as Royal Mail put a big dent in the outer box which didn't damage the contents. Many thanks
Luis F. MeridaFrom: Canary Is. SPAINDate: 15/04/2013 at 11:13
I just received the pen. I'm impressed with my new CS Wordsworth pen. It's the third pen I buy in TWD. I'm satisfied with the service. Very fast shipping. Thanks, TWD.
Dr Andrew MoonFrom: UKDate: 13/04/2013 at 10:00
This is the second pen I've bought from the writing desk , I was again really impressed with the product and fast delivery time.
100% SatisfactionFrom: SpainDate: 12/04/2013 at 17:09
Everything was perfect: the packaging, the products, the shipping and the customer service (I made a mistake when ordering and they sorted it out expeditiously). I will certainly buy here again and I advise you to do so.
Marc-AntoineFrom: CanadaDate: 11/04/2013 at 14:02
Just bought a Pelikan M200 and I'm absolutely amazed by the service. This package was at my house 3 days after I ordered it and was in perfect condition. It usually takes 2 weeks when I order something from Montreal which is just 10 minutes away from where I live! A great company offering great service, recommended!
Rob BakelsFrom: NetherlandsDate: 11/04/2013 at 07:16
The blue-black Pelikan M800 arrived yesterday. The EF nib writes very smoothly, with nice flow. Thank you for adjusting it. The pen was excellently wrapped, well-protected for transit. I will certainly buy from TWD again.
L. KnightsFrom: EnglandDate: 10/04/2013 at 22:12
Very happy with both the fast delivery and the product itself. Will continue to purchase from The Writing Desk in the future.
Pedro MouraFrom: PortugalDate: 02/04/2013 at 14:26
In English: I bought a Rotring Piston Converter and the product arrived at my house very fast. Everything worked like a charm. It was absolutely fantastic to do business with The Writing Desk. They won a satisfied customer who will buy new articles in the near future. Thank you for your kindness and availability. Congrats. Em português: Eu comprei um Conversor de pistão para canetas Rotring e o produto chegou a minha casa extremamente rápido. Tudo funcionou às mil maravilhas. Foi absolutamente fantástico fazer negócio com The Writing Desk. Ganharam um cliente satisfeito que irá comprar novos artigos, num futuro bem próximo. Obrigado pela vossa simpatia e disponibilidade. Parabéns.
GiovanniFrom: ItalyDate: 01/04/2013 at 21:53
The pen arrived very quickly, even if it was close to Christmas. The pen, a TWSBI 540, is very nice, writes smoothly and is very reliable. The ink feed is good. Indeed a good purchase. I was very happy with the otganisation in "The writing desk" because you were able to prepare the shipment (the pen and 2 ink bottles) in a short time, and everything went well. This is not the first pen I buy from TWD and I still think I will probably buy something else from you. Thanks. Giovanni
Andy BarnettFrom: EnglandDate: 31/03/2013 at 20:24
Excellent service. The order arrived quickly and was well packaged. Will certainly use The Writing Desk again.
A happy customerFrom: UKDate: 27/03/2013 at 10:23
Even specialist pen shops do not seem to sell specialist pens any longer... I don't think I am flush enough to buy a Sailor King; but nice to get a Pelikan (invisible on the High Street) hybrid: M200 with a gold nib= M250! Prompt service. I will come back, when I have won a large sum, for that Sailor!
Paul M.From: FranceDate: 25/03/2013 at 17:16
The delivery was as fast as I expected and the parcel was perfectly protected from transport issues. Thank you very much for your sense of a job well done. The Lamy pen is superb and the Sailor ink is perfect. Regards, Paul, a French customer
Frank PhilippaertsFrom: BelgiumDate: 25/03/2013 at 09:13
Excellent service, as always!.Thanks!
Colin TurnerFrom: UKDate: 23/03/2013 at 11:32
Brilliant service from Anna and Martin, sorting out a niggle with a pen I bought last year. I heartily recommend The Writing Desk for all your pen and ink needs!
MarcelloFrom: ItalyDate: 23/03/2013 at 04:54
Bought one TWSBI Vac 700 Clear EF plus some Rohrer & Klingner ink: best price in Europe (after long searching) and very good service. I strongly recommend them. Now I'm waiting for Noodler's ink availability. Thanks a lot
Steve CoxFrom: UKDate: 21/03/2013 at 09:28
Very pleased with latest acquisitions - trying De Atramentis ink for the first time [as a substitute for Noodlers] and Rhodia and Leuchtturm A6 sized notes books [instead of Moleskine]. Initial inspection on receipt [which was very prompt as usual] is extrememly favourable - the ink seems to take well in my Moleskine diary, and the Leuchtturm notebook seems to be well thought out, with index and page numbering as standard [a very nice touch]. Thank you Anna and Martin for providing excellent products and a very good service.

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