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Our Customer Reviews and Testimonials

The following is a set of genuine testimonials from just some of our many customers.
If you would like to add something yourself please visit this page.

We currently have 4169 entries.

Mrs Elsie GildingFrom: LondonDate: 25/08/2013 at 12:49
I have had such excellent seripvice from The Writing Desk that I will be ordering all my writing items from them in future
John B T LowFrom: United KingdomDate: 23/08/2013 at 14:00
An outstanding example of a well set up website that is so easy to use and find what one requires. Followed by superb rapid service that is exceedingly rare in this day and age.
Paul TeagueFrom: United KingdomDate: 23/08/2013 at 09:50
Hi, Just received the replacement pen barrel for my Diamond 540, great service, thank you very much. wasn't expecting FOC replacement. Thanks again Paul Teague
Mrs KilbeyFrom: walesDate: 20/08/2013 at 11:07
Customer Service "Excellent" were dispatched on 19th 1st class , and recieved next morning 20th. Very Satisfied, and would reccomend the Company.Inks were just what I was looking For, and at a very good price for the quantity.
KokJame FooFrom: SingaporeDate: 15/08/2013 at 11:36
Thank you. The order KF08051138 (Sheaffer Piston Converter) came on time and the worked perfectly in my 1970's SHEAFFER IMPERIAL 444 Stainless Fountain pen (originally fitted with the classic squeeze converter) Best regards,
RockmountFrom: UKDate: 13/08/2013 at 12:11
Usual speedy service and delivery. Particularly like the Clairefontaine A5 Wirebound lined notebook - better than the Rhodia versions in my opinion.
Dave ClawleyFrom: United KingdomDate: 07/08/2013 at 20:24
A really excellent and friendly service. Well packaged, fair priced and will use again. Many thanks DC
Paul McKernanFrom: EnglandDate: 07/08/2013 at 15:37
The Service, The comunication & advice from The Writing desk is second to none. Yhe product bought excellent. Will always use for my writing equipment
RobertFrom: SpainDate: 06/08/2013 at 17:29
I have been looking for many sites to orded Inks and stuff I need for my writings. Was surprised to find this site, kinda low transport cost and pretty trusted. This is the first time I did an order in this site, just waiting for my package to arrive, once it arives I can trust further to buy more Inks and stuff.
W HalfordFrom: United KingdomDate: 06/08/2013 at 12:03
You dispatched my pen on the 5th August and I received it on the morning of the 6th, Great service thank you.5zu3F
Richard CrouchFrom: United KingdomDate: 06/08/2013 at 11:50
Excellent service each and every time. 100% recommended. I placed an order on Sunday evening for an Edison Collier Persimmon Swirl fountain pen. The pen was dispatched on Monday and recieved early Tuesday. Absolutely beautiful pen and was tested prior to shipping to ensure perfect functionality. This will not be my last Edsion and will use TWD again.
Joseph BauermeisterFrom: EnglandDate: 06/08/2013 at 10:51
My family and I have used the writing desk a fair number of times over the past few years. Their deliveries always arrive promptly with secure packaging and flawless customer service. Could not fault them, an excellent company.
Mamoru TakahashiFrom: JapanDate: 02/08/2013 at 10:04
I received the nib today. It was fabulous. Thank you very much!
StevenFrom: CanadaDate: 31/07/2013 at 23:01
Just got my ink today: very fast service (less than a week) and everything was nicely packed, everything survived (I had doubts since glass bottles)!
VolkerFrom: GermanyDate: 31/07/2013 at 17:23
very informative webpage.Fast,friendly and well organized.Meanwhile i have bought four FP and some inkbottles.Always satisfied with your friendly service.
adampFrom: UKDate: 25/07/2013 at 21:57
Thanks for very quick and excellent service. The inks came very well packed. You really can't ask for more.
YuriyFrom: RussiaDate: 25/07/2013 at 21:45
Very nice shop, good pens and inks choise, fast reliable shipping. Good communications and seller support. Highly recommended.
Stuart Scott MarshallFrom: United KingdomDate: 23/07/2013 at 19:25
I am very happy with the pen that I ordered. I got exactly what I wanted, delivered quickly and packaged well. This is how business should be done! I have been pleasantly surprised and will be ordering pens from The Writing Desk in the near future. Highly recommended.
JamesFrom: UKDate: 22/07/2013 at 21:08
There are many online pen shops these days. Many offer cometitive prices but none offer Anna and Martin's attention to detail and service!
John HensonFrom: UKDate: 18/07/2013 at 18:46
Another order comprehensively fulfilled and expertly packed.
Thilo DanielFrom: GermanyDate: 11/07/2013 at 09:43
A few weeks ago I bought a TWSBI 580 pen. The pen is excellent. At the moment I write every day with this new pen, which is worth its price. I never have wirtten befor with a steel nib as goog as this one. In Germany the TWSBI-pens are not available. So thenk You very much to Your kind service. It is good to know a writing desk in Suffolk.
Andrew FraserFrom: LondonDate: 10/07/2013 at 13:21
My first order with you. Very impressed with speed order met - effectively next day even though by standard delivery ... and accounting for the fact I also ordered a more unusual (to me) ink. The packaging of the order was great. I wouldn't hesitate to recommend you to others. Lamy Safari worked perfectly on first fill. Diamine Pumpkin ink is lovely and on off-white paper really 'glows'.
Rob BakelsFrom: NetherlandsDate: 09/07/2013 at 13:47
The Pelikan M400 White Tortoise arrived today. Very quick, as it was dispatched last Friday! All items (including ink!) excellently packed. The pen writes very smoothly indeed. It is good to know the nibs are tested before dispatch, and it is noticeable, too. I am very happy with my purchase and it will not be the last!. thank you.
Steven RavenFrom: EnglandDate: 05/07/2013 at 14:28
Many thanks for most excellent service - ordered Wed, notification of dispatch Thurs, arrived 10am Friday - that IS service. The pen's pretty good too!
Neil D. SmithFrom: EnglandDate: 05/07/2013 at 13:50
Excellent service as always, prompt delivery Sailor pen arrived this morning. Not the normal type of fountain pen that I would purchase, but was intrigued by the nib - which was great value for money. Thank you again from a returning customer!
mcFrom: ukDate: 02/07/2013 at 20:48
Again, most excellent service and advice. Pens etc. arrived very quickly and were bulletproof packaged - they also write beautifully. Thanks again for you excellence. :)
John B ParkinFrom: UKDate: 02/07/2013 at 17:03
Very speedy service, well packed and good prices - Many Thanks
Stella CoussellFrom: United KingdomDate: 02/07/2013 at 08:22
Very high quality item as always with Clairfontaine. Delivered very speedily; arrived well-packaged.
Gregg WFrom: ukDate: 01/07/2013 at 18:46
Great web site that shows whether items are in stock. Super quick despatch and delivery. Many thanks.
Luis F. MeridaFrom: SPAINDate: 01/07/2013 at 07:58
Thank you again. Beautiful pen. Properly and secure packaged. Excellent service.
Bill JenningsFrom: Date: 28/06/2013 at 17:13
Brilliant. Fast delivery, excellent price and works exactly as I would have wanted. Cannot fault product or service. Highly recommended to any future purchasers/customers.
Steven DawsonFrom: United KingdomDate: 26/06/2013 at 20:30
Many thanks for quick response and secure packing after easy shopping experience with speed of PayPal definitely a site to keep. Regards Steve.D
GaspardFrom: LondonDate: 25/06/2013 at 17:41
My order was placed on sunday, dispatched on monday and arrived on tuesday. Very good service from the lovely people at the Writing Desk. The TWSBI 580 1.1mm was tested before being dispatched and writes beautifully. Ive only tested Herbin's Perle Noire ink which writes very smoothly. It is a gorgeous black. I will have to wait till one of my pens is dry before trying Aurora Blue and Diamine WES Imperial Blue. The Writing Desk's service has been faultless. I will definitely be buying from you again.
Yuto TsujinoFrom: JapanDate: 24/06/2013 at 10:07
Goods arrived safely on Saturday. It arrived early than expected. Thank you for the quick action. I would like to also use the next.
Jonathan BrownFrom: United KingdomDate: 19/06/2013 at 19:16
Thank You very much, fast service, well packaged, great pen. What more can I say!
Jane IngramFrom: United kingdomDate: 17/06/2013 at 15:35
Just wanted to say what a first class service (and customer service) you provide. I've placed three orders with you (so far) and couldn't be happier with the whole experience. PS I'm loving my new TWSBI Micarta, and the Atelier De La Foret Pen Cases are simply the best!!
M. DUNN.From: UKDate: 16/06/2013 at 12:16
I'm glad that I took my time in selecting a new fountain pen. It's perfect. Delivery was very quick. I pressed the 'confirm' icon on the order form and it (the pen) dropped through my letter box. Well, that's a tiny exageration; it arrived with the Postie the following morning. Less than 24 hours. PS. I used to work in P&P, so it was nice to see quality packaging.
Neil EmpsonFrom: UKDate: 13/06/2013 at 19:04
This is the first time I have ordered a fountain pen on line and without having first handled it. It is also my first dealings with 'The Writing Desk'. I chose a Conway Stewart, this was ordered and delivered in a very short time and I was kept up to date with progress. I would recommend a Conway Stewart and 'The Writing Desk' for quality of product and service.
NaotakaFrom: JapanDate: 12/06/2013 at 07:15
Smooth transaction, packed well, very quick shipment. Thank you.
JilaynaFrom: CanadaDate: 12/06/2013 at 03:28
Fantastic company. I've bought five Lamy Studio pens with different nibs and all are excellent. I also appreciate the convenience of ordering Diamine ink through the company along with my pens. Great products, fast shipping, and great customer service.
ChrisFrom: UKDate: 11/06/2013 at 10:31
Great service, especially concerning the update emails. Fast delivery, great pen. I couldn't be happier!
TonyFrom: UKDate: 10/06/2013 at 19:24
First time using The Writing Desk but I was encouraged by many positive mentions on pen forums and the well laid out website. I enquired about the availability of an Edison Pen Company pen and received a prompt reply saying it would be put on the website any day now (awaiting delivery from Edison). The pen was listed the following day and I placed an order adding some ink too. The package was posted the next day and delivered the day after that. Items were all very well packed and the order process and email notifications (on order placement and despatch) worked smoothly. Excellent service. Another order has just been placed as a result.
JasonFrom: United StatesDate: 04/06/2013 at 23:18
This company is all about customer service. I am completely amazed at the attention to detail and how much they truly care about their customers. I will be buying from again.
Marcos de AlmeidaFrom: BrazilDate: 31/05/2013 at 17:22
One week delivery overseas, I think that`s a record. Excellent service as always.
JohnFrom: UKDate: 30/05/2013 at 18:36
Purchased a TWSBI Diamond 530 overs 2 years ago. The cap sheared off recently and I contacted The Writing Desk to see if it was possible to get a replacement cap. 2 weeks later a brand new cap arrived free of charge after I had received anan email confirming dispatch of a replacement. Very impressed with the aftersales service and the original purchase.
JorgeFrom: CanadaDate: 29/05/2013 at 23:46
I ordered a lamy pen. Delivery was fast and I did not have any issues with it. I made a mistake filling up the order, I could not fix the mistake online, however I contacted them through email and they solve the issue promptly.
Kate van NieuwenhuizenFrom: SingaporeDate: 28/05/2013 at 03:16
I would not hesitate to do business with The Writing Desk again. I purchased a Visconti Van Gogh fountain pen as a gift for a friend. The transaction was seamless. The order was expedited promptly and delivered to her by special mail the following day.
Iris HanikaFrom: GermanyDate: 27/05/2013 at 14:09
This was my second order with The Writing Desk, and again, I am delighted at the smooth transaction. Well packed, fast, fabulous.
WimFrom: The NetherlandsDate: 25/05/2013 at 13:58
Ioannis G.From: GreeceDate: 24/05/2013 at 18:14
Well, I am on my 6th order in two months period, so I think my satisfaction is quite obvious! Everything is perfect, from the great selection, to the flawless packaging to the very reasonable delivery time (usually one week from the UK to Greece). Thank you so much!

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