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Our Customer Reviews and Testimonials

The following is a set of genuine testimonials from just some of our many customers.
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We currently have 4178 entries.
 


AlanFrom: EnglandDate: 26/11/2013 at 12:42
I received the email last evening to tell me that the order as dispatched and the package landed on my desk this morning. The Lamy fountain pen set is exactly as I expected and is already in service . Thanks to The Writing Desk for prompt service and quality goods. Best regards, Alan
FlorianFrom: BelgiumDate: 20/11/2013 at 21:51
Hi, Ordered on thursday evening, arrived on tuesday. It shipped from the UK to Belgium in 3 business days, much faster than I had anticipated. Will order again.
Marcel TrummFrom: GermanyDate: 20/11/2013 at 13:48
My second order, 4 Diamine (80ml) ink bottles, very carefully packed ! Thanks a lot !
James WyattFrom: EnglandDate: 19/11/2013 at 17:58
Wonderful website, advice and service and would definitely recommend to others. The fact they test the nib and give advice on the pen before ordering is particularly useful. I will be ordering again
Stanford Fraser SteeleFrom: Date: 19/11/2013 at 10:39
Thank you for the very prompt delivery of my order which arrived this morning . They have brought into action my Montblanc Pix 372 which has been dormant for some years .
Ray NealFrom: United KingdomDate: 18/11/2013 at 16:52
The delivery was so quick we hadn't expected it to arrive on the Saturday morning and unfortunately missed the delivery. We had to wait till Monday to pick up our pens but they were so well packed and worked beautifully out of the box. We are delighted with them.
Liam O'DellFrom: UKDate: 18/11/2013 at 16:51
Fast and efficient service. Great communication via e mail for confirmation of order reciept and dispatch. I would certainly recommend for any purchase you are considering.
Mark GardinerFrom: EnglandDate: 16/11/2013 at 10:58
Fantastic company. I have bought Visconti pens, paper, and ink and every order has been sent to me with incredible speed. I will use this company for all of my needs.
Ricky ShutteworthFrom: U.K.Date: 15/11/2013 at 10:17
I placed a very small order (for ink) yesterday morning with Anna. By 0930 this morning, the postman was ringing the doorbell to deliver the parcel. Splendid, informed, service. Many thanks
Haydn PearsonFrom: UKDate: 14/11/2013 at 14:29
From the helpful and reassuring advice given prior to my purchase, through to the fast delivery and well packaged goods which arrived on my desk. Flawless service - can't fault it at all. Thank you!
D.CROMBEZFrom: BelgiumDate: 13/11/2013 at 09:11
Quick sending; received only 2 days after order. Thanks. Dan.
elzabeth grimesFrom: englandDate: 12/11/2013 at 16:43
excellent quality of blotting paper . the delivery was speedy (two working days) I will use this company again .
Josué M.From: SpainDate: 12/11/2013 at 10:01
TWSBY Diamond 580 + TWD Saddle Brown Ink. I only can say "PERFECT". The Writing Desk is the best writing instruments store I know. Still being the best, friends! :D
Jo Jarvis-JonesFrom: ScotlandDate: 08/11/2013 at 12:55
A highly efficient and helpful service. Thank you (and the ink shades are stunning)!
Raymond WoodFrom: EnglandDate: 06/11/2013 at 08:17
I have used The Writing Desk before to obtain refills for my Yard-O-Led pen and again, on this occasion, I have received absolutely first-class service. Highly recommended!
Alan EdwardsFrom: UKDate: 05/11/2013 at 15:30
Super fast delivery. Thanks very much. I thought I would try the TWD Diamine range so ordered Saddle Brown and Umber. The usual high quality ink from Diamine at a price that is more than reasonable. I love the colours but I note with interest that the umber smells very much like some vintage Parker with Solv X. I love that smell, is phenol being introduced again ? Thanks again, Alan
Dejan SlavkovicFrom: SerbiaDate: 02/11/2013 at 10:07
The package was securely packed. Shipping didn't take long, just a few days. Inks & nibs are excellent! As soon as R&K Verdigris & Alt Goldgrün get in stock I'll be in shop again!
VinceFrom: CanadaDate: 29/10/2013 at 02:17
Second order. Isn't funny that shipping from the United Kingdom is cheaper than shipping from the united states? Again I think I saved 20-30% on the price compared to other retailers (including shipping cost). Love the diamine inks, got myself a jade green and hope pink (I heard hope pink is for a good cause!) And also got a Lamy nib italic 1.1mm. This is by far better than the medium nib. Thank you guys, you're just awesome!
Thomas EhrenbergFrom: GermanyDate: 27/10/2013 at 10:10
Good service, nice price, fast delivery. Thank you!
David ArmourFrom: United KingdomDate: 26/10/2013 at 13:17
I've just received my green marbled M200 Pelikan pen with the 14K bi-colour nib, complete with a small bottle of ink and a single green/black Pelikan leather case. The pen is beautiful to look at, writes like a dream and is just the right size to carry in my inside jacket pocket. The case, which I'll use when I carry my pen in my rucksack, is much nicer than depicted. In the picture, the green/black contrast is quite stark but in reality the contrast is actually very subtle and looks fabulous. The quality of the leather feels very good, too. All in all I am thrilled to bits and I'd just like to say thank you for the delivery; I put my order in on the 25th October and it arrived the very next day. Fantastic!
MauricioFrom: BrasilDate: 24/10/2013 at 22:06
I received my second order and made the third. The Writing Desk is reliable, have excellent prices, assortment and fast service. Thank you.
KumarFrom: UKDate: 24/10/2013 at 11:59
Could not have been better. Thank you. Kumar
CeciliaFrom: UKDate: 24/10/2013 at 09:16
Fast service and easy to order. You have lots of useful information on your website to make it easy to decide what to buy. Your prices are easily comparable to the major websites and big brand chains. I'm pleased to continue supporting a local/small business :-)
Stu BevisFrom: EnglandDate: 23/10/2013 at 15:31
Treated myself to a black Lamy Studio fountain pen with Fine nib and some extra ink cartridges. Ordered late Friday night, pen was sent out Monday and arrived Tuesday. Very pleased with the speedy service, nice that delivery was included in the pen price and impressed at the overall range of pens and inks available. I will be happy to use The Writing Desk again in future, and last but not least, very pleased with the pen, very smooth and looks good.
SimonFrom: FranceDate: 20/10/2013 at 18:35
Second order; just as perfect as the first.
David WillisFrom: UKDate: 19/10/2013 at 15:46
Received my Rocker Blotter and refill very fast. It is constructed with great style and has a retro look . Very pleased indeed. I will bookmark The Writing Desk Company for future orders.
PetriFrom: FinlandDate: 18/10/2013 at 22:39
The Writing Desk is my first choise when purchasing a new fountain pen. They may not have the pen model I am at first interested in, but the models they do have are usually better... Good quality selection of pens, chosen with expertise. Delivery is reliable and fast.
Mark PorterFrom: United KingdomDate: 18/10/2013 at 12:47
This was my second order & yet again the service was fantastic. I decided I wanted to try a TWSBI Mini with 1.1 nib, boy am I one happy shopper. How can TWSBI manufacture a pen of such quality & sell it so cheaply! Actually I'm a little annoyed (in a good way) as I recently spent nearly three times as much on another brand & this pen actually feels nicer, smoother & more pleasing to use ! I'm quite surprised with quality of this little pen & it's going to be my every day carry pen - Love it! I'll certainly going to be back for another TWSBI pen, perhaps a Micarta next time; as I've heard nothing but positive comments about them.
JohnFrom: ukDate: 17/10/2013 at 23:07
3rd time I have purchased items from The Writing Desk. Very helpful & prompt delivery.
Julio BenedictoFrom: GermanyDate: 13/10/2013 at 17:47
Great selection of inks, with the colors displayed accurately on the website. Delivery was quick and was even one day earlier than expected. Ordering experience was as smooth as one could expect.
VladislavFrom: Russian FederationDate: 12/10/2013 at 10:43
Very good! Responsive sellers, reasonable prices, convenient website and pay method! Pen and inks was packed very reliably. Thank you!
IrisFrom: GermanyDate: 09/10/2013 at 13:17
Thank you very much for your help! You reacted fast and friendly and solved my problem.
KazutoshiFrom: CanadaDate: 04/10/2013 at 02:22
Ditto - same as my previous comments - fast and the merchandise packed securely.
Ian EdwardsFrom: UKDate: 03/10/2013 at 16:42
Perfect .. product arrived well wrapped and 24hr turn around.. Will definitely be a repeat customer..
jan piggottFrom: ukDate: 02/10/2013 at 07:57
Many thanks for delightful packing and great expedition
Paul BayesFrom: UkDate: 01/10/2013 at 18:12
Excellent service as always. Thanks!
KazutoshiFrom: CanadaDate: 29/09/2013 at 18:36
They ship fast in a well-padded box as usual. The place to do business for your writing requirement.
Karen KFrom: UKDate: 29/09/2013 at 01:29
Thank you, Martin, for the advice re the Faber Castell Basic fountain pen in EF nib. It is brilliant! The nib is astonishingly smooth for a "cheap" pen - it could pass for a far more expensive pen. And the weight doesn't bother me, surprisingly: I think it must be well balanced.
PaulFrom: United KingdomDate: 26/09/2013 at 12:33
I ordered a bottle of Sailor ink, which was delivered very quickly and with good communication throughout. I will definitely be using these guys again.
Ian FFrom: EnglandDate: 25/09/2013 at 20:22
The website was easy to use and delivery could not have been quicker: order placed late Monday night and delivered, carefully packed, in Wednesday morning's post. Excellent service. Thanks.
YingFrom: SingaporeDate: 25/09/2013 at 05:52
Order was dispatched within half a day and arrived today! Took less than a week! Made some savings than if I had purchased at a brick and mortar shop locally.
RobertFrom: UKDate: 24/09/2013 at 12:14
I was very impressed with the personal service. I emailed my nib requirements and my TWSBI Micarta EF turned up EXACTLY as I requested. Fantastic job. Super fast delivery, great service, really polite and friendly. I'll be buying here again for sure! Thanks! Robert
Phil DydeFrom: United KingdomDate: 23/09/2013 at 09:53
This is not the first time I have used this company, the service is exemplary. This time I have ordered their own ink brand and found it to be of high quality and good value. Together with the professional handling of my order I have no hesitation in recommending this company.
Maurice AlstonFrom: UKDate: 21/09/2013 at 10:39
Astonishingly quick delivery. A very easy to navigate website. Altogether a very pleasant company to deal with.
Laura CrawfordFrom: UKDate: 20/09/2013 at 09:05
I received my Lamy Safari Neon fountain pen with left handed nib yesterday. It is a fantastic product and writes incredibly smoothly. Great product, excellent price and fast delivery! Thank you!
BKFrom: United KingdomDate: 20/09/2013 at 08:49
Excellent after sales care, prompt response and matter dealt with to my satisfaction. Would definitely buy regularly from them in the future.
Mark PorterFrom: United KingdomDate: 17/09/2013 at 18:57
This was my first experience in dealing with The Writing Desk & before making my purchase I exchanged several emails with Martin. Asking for both help & advice, all my emails where answered promptly with great care & consideration. As for the actual purchase, well needless to say I'm extremely pleased with my new Edison Pen. The Writing Desk offer a good range of products, 1st class service, backed up with superb & experienced customer support. I'll certainly be back for all my fountain pen requirements, Superb, Thank you.
Simon Constant-GlemasFrom: UKDate: 16/09/2013 at 13:57
I am a huge fan of the "the writing desk", nothing is too much trouble for Anna and Martin who are happy to advise and help with any concerns. Customer service is excellent. I have recently ordered some new Twisbi 580's and a selection of inks. My order arrived promptely and was very well packaged. I would highly recommend the writing desk.
KazutoshiFrom: KanadaDate: 15/09/2013 at 00:38
My first order has arrived. Was a small one, less than 20£ worth, but was taken care of nicely. Was shipped out well within the timeframe indicated, said other way, very fast. Was packed securely in a strong box. Only the Sherman tank can crash it. Seriously, I'm happy with their service and am already contemplating a second order to place soon. Thanks, The Writing Desk!
Ray NealFrom: UKDate: 13/09/2013 at 15:25
Items excellently packed as always and delivered quickly

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