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Our Customer Reviews and Testimonials

The following is a set of genuine testimonials from just some of our many customers.
If you would like to add something yourself please visit this page.

We currently have 4173 entries.

Nigel GrovesFrom: United KingdomDate: 24/10/2014 at 12:23
Dear Anna and Martin Just to let you know how grateful I am to you for sourcing and dispatching (free of charge) a replacement nib feed for my Conway Stewart pen ( which I had foolishly broken)- it's now back in commission and writing perfectly. Brilliant service- thank you- Nigel Groves
Claudiu ValentinFrom: RomaniaDate: 21/10/2014 at 20:05
The inks arrived exactly as expected, 5 business days. I was very happy with the packaging(it seemed as if no ammount of negligence during transport could have affected the contents). The inks were exquisite, just as I expected and am very glad with the products. You were very kind whilst taking and processing my order (I greatly appreciate it). Thank you very much!! I will definetly order again!!
JohnFrom: ScotlandDate: 18/10/2014 at 16:35
First time customer and delighted with purchase and with the speed and delivery my order received Many thanks. Highly recommended.
Alan DyerFrom: UKDate: 18/10/2014 at 10:56
A very wide range of styles, colours and, most importantly, nib size and construction. Intelligent website that was almost as helpful as the old fashioned pen shop in town! Excellent service and speedy delivery, thanks.
Elle F.From: United KingdomDate: 18/10/2014 at 00:39
Ordered a bottle of Graf von Faber-Castell ink and a Rohrer & Klinger glass pen and they arrived the next day. Securely packaged, the items had no damages at all. Well done. 5 stars.
Prof. Marian SchmidtFrom: PolandDate: 17/10/2014 at 17:02
I received my TWSBI Micarta FP version 2, no clip, with an EF nib quickly. It was very well prepared, tuned, cleaned and packed by Anna and Martin Roberts. The pen wrote right away after filling it with ink. After several days of using it, the quality of writing is the same: uniform flow, no skipping and a true japanese EF line (even if the nib is german). The TWSBI Micarta FP is a pleasure to look at: simple and pure form (without a clip). I highly recommend the Writing Desk.
Roger TameFrom: UKDate: 16/10/2014 at 17:24
Pleased to readily track down some refills for an ancient but treasured propelling pencil. Good communication after placing order and very prompt delivery. Excellent service. Many thanks.
TinaFrom: GermanyDate: 15/10/2014 at 09:23
Thank you very much for your 5* service. I was in contact with Anna and all I can say: I was delighted about the speed of the delivery and the politeness of the communication and the super packaging - all of my precious inks arrived intact. Anytime again!
AntoineFrom: FranceDate: 11/10/2014 at 14:33
I bought a Twsbi 580 a few weeks ago and was very satisfied with The writing desk. The shipping was fast and they're one of the only stockist in Europe to have this pen. This pen is really great I recommend it
JorgeFrom: SpainDate: 07/10/2014 at 14:54
First time. Perfect. IŽll repeat.
AnthonyFrom: UKDate: 06/10/2014 at 12:08
I?ve now bought two TWSBI pens and several bottles of ink from the Writing Desk and have always been very pleased with your prompt service. Most recently, though, the cap to one pen broke (through no fault of yours ? I dropped it!) and I asked whether you sold replacement caps. Within a few days I was delighted to receive a brand-new cap via first-class mail, free of charge. Many thanks for this superb service: I will certainly be a repeat customer!
KenFrom: UKDate: 05/10/2014 at 17:31
I suppose it goes without saying that the Lamy Fine and Extra Fine nibs were excellent. A bonus was the much reduced cost of the EF, but what really pleased me was the speed of the delivery of my last-minute order. Many thanks!
JeanFrom: ChileDate: 04/10/2014 at 05:03
Excellent service. Quickly and well packed. Thanks
DamienFrom: EnglandDate: 03/10/2014 at 23:39
What a fantastic online-shop! Such a vast array of pens, inks, etc to choose from that you are completely spoiled for choice! An unparalleled level of customer service that, coupled with extremely fast delivery and meticulously packaged goods, I shall definitely not think twice before making my second purchase!!
ZakFrom: EnglandDate: 02/10/2014 at 13:25
My Lamy Safari (first fp purchased in adulthood) and converter arrived promptly and in perfect condition. Once I inked the pen it worked straight away and feels very smooth to write with and have had no problem writing on typical office writing pads. I will definitely be using The Writing Desk for my future fp endeavours and inks! Kind Regards Zak
Stephen WarrFrom: UKDate: 30/09/2014 at 16:59
Excellent service yet again. Sent on Monday and received before 9.30am Tuesday. Who could ask for any more?
Lorenzo PaolacciFrom: AustraliaDate: 29/09/2014 at 18:43
Thank you for your prompt and courteous service. I will in time buy one of the better fountain pens from you.
Alain LECATFrom: FranceDate: 28/09/2014 at 15:19
Thanks a lot! The 1.9 nib is a very good idea.
Steve MarginsonFrom: EnglandDate: 26/09/2014 at 10:06
Great website Excellent service
Miguel NAVARROFrom: SpainDate: 24/09/2014 at 15:29
Very quick and perfect service. Many thanks. Regards from Spain, Miguel
NaomiFrom: UKDate: 24/09/2014 at 13:00
First time I have ordered with The Writing Desk. Easy to use web site, & very good quality items. Quick delivery, just what I wanted. One very happy customer Naomi.
DavidFrom: EnglandDate: 22/09/2014 at 09:54
Just purchased a Conway Stewart 100 from Martin at the Writing Desk. Excellent service as always with a very quick despatch of item. Thank you for being so helpful with this purchase.
SriFrom: UKDate: 20/09/2014 at 16:41
I've just been delivered my second purchase from 'The Writing Desk', a Sailor fountain pen. I'm very impressed with quality of the product, meticulous packaging and the speed of delivery. Having gotten into the fountain pen collection, I will most certainly return and would like to recommend The Writing Desk with no hesitation . Thank you very much indeed.
Robert MusgraveFrom: U.K. (of which: England)Date: 20/09/2014 at 10:44
Your services are prompt, reliable and amiable. Your range of products is exciting. As a customer, I will return.
MSAINTFrom: FRANCEDate: 18/09/2014 at 15:06
Perfect transaction to France: Fast delivery of a perfectly well protected Pelikan NIB. Thanks ! / Merci !
giuseppe manenteFrom: ItaliaDate: 16/09/2014 at 13:13
Sono molto contento del vostro inchiostro De Atramentis nero che č molto bello. Il pacchetto č arrivato puntuale, la boccetta al sicuro nel suo accurato imballaggio. Grazie mille! Giuseppe Manente
Kevin WilsonFrom: UKDate: 13/09/2014 at 18:02
Dear Anna and Martin, I just want to thank you for your excellent customer service and speed delivery of my new nib. This nib is fantastic and the feed back is amazing, I should have wrote this to you using my pen to show you how well this pen writes. Thank you once again and I will be in touch soon. Kind regards, Kevin.
Philip SilvermanFrom: UKDate: 12/09/2014 at 15:11
Great service. Very obliging with requests.
MBFrom: UKDate: 11/09/2014 at 13:56
Ordered Tuesday evening arrived Thursday morning by post. Excellent service.
FayreFrom: EnglandDate: 10/09/2014 at 15:26
I can not deny that I am very particular about my fountain pens and The Writing Desk are such experts I know my requests will be dealt with by people with the knowledge to provide a pen to fit my needs. I am now the proud owner of a deliciously juicy Sailor music nib set up just how I asked. The usual First Class service. Thank you Anna and Martin,
MikeFrom: United KingdomDate: 09/09/2014 at 17:08
Well done Writing Desk, ordered Monday arrived Tuesday mid-day. As always the packaging was superb and safe for such delicate items as Glass Dip pens and bottles of ink. I have never been disappointed . Many Thanks Mike
Lynne MackenzieFrom: UKDate: 09/09/2014 at 14:07
I ordered ink yesterday. It arrived today. The quality and range of products you offer, and the speed with which they are delivered, are second to none. Thank you very much.
Duncan ClarkFrom: ScotlandDate: 09/09/2014 at 04:57
I bought a Twsbi in 2012 and, over time it developed a couple of problems. I contacted Martin in September 2014 to see if there was anything that could be done. I received the required spares a few days later. Twsbi better than it's ever been. Thanks for the great service
BradleyFrom: AustraliaDate: 03/09/2014 at 23:50
Outstanding service! I am very happy with The Writing Desk and I have made a number of purchases now. Even when there was an error on my end they were very helpful and efficient in sorting it out.
Ida Emanuela FerroFrom: ItalyDate: 02/09/2014 at 10:07
I am very pleased with your fast service. Thank you. Ida Ferro
Bob HardyFrom: UKDate: 29/08/2014 at 17:33
Very prompt delivery. I am thrilled with my red Lamy Safari pen(complete with 1.1mm italic nib).
Quentin WilliamsonFrom: EnglandDate: 27/08/2014 at 19:35
Excellent. Parker cartridges in turquoise and purple are no longer made my local pen shop tells me, but I got them straight away from The Writing Desk. The also supply Diamine ink; the best and best value for money ink that can be bought; without fuss and any of the many colours that I want straight away in a sturdy box for not very much. Marvellous!
SteveFrom: UKDate: 23/08/2014 at 11:49
Excellent service. Order placed on Friday and goods delivered next day.
HelenFrom: United KingdomDate: 20/08/2014 at 20:43
Item delivered was exactly as described. Quick efficient service, kept up to date on progress all the way through purchase. Would use again and recommend.
RaymondFrom: UKDate: 20/08/2014 at 14:18
Thank you again for supplying good products that are priced fairly, wrapped well, delivered quickly, and far too easy to buy... Delighted with my TWSBI Diamond 580 pen.
Abbé BusseFrom: GermanyDate: 19/08/2014 at 11:32
Ein ganz vorzüglicher und exzellenter Service. Gerne werde ich wieder bei Ihnen bestellen.
Robert BullFrom: EnglandDate: 17/08/2014 at 22:22
I wanted converters for Sheaffer No Nonsense pens; TWD instantly confirmed they were back in stock. I added a Lamy Nexx with 1.1i nib to my order; being able to choose your nib is a rare and valuable service. TWD were, as usual, helpful, courteous, efficient, and very, very quick.
YangFrom: UKDate: 14/08/2014 at 14:58
Verg good service. Received on the 2nd day!
Marco V. CrivellaroFrom: United KingdomDate: 13/08/2014 at 21:52
Incredibly good service, an example to follow from any on-line business. I've never been more pleased for a purchase, many, many, many thanks!
john wisemanFrom: United KingdomDate: 09/08/2014 at 14:07
outstanding fast service
Dr Sotos GeneralisFrom: UKDate: 07/08/2014 at 01:26
It is a pleasant surprise nowadays to deal with a company that delivers on its service. The service was not only first class in its delivery, but in its entire glory. Painless to order competitively charged first class material (difficult to find elsewhere - and i searched), a delight to receive on time. Thank you for looking after me, Dr Sotos Generalis.
Sara TurnerFrom: United KingdomDate: 04/08/2014 at 10:37
Great service and prompt delivery. Would recommend this company for any quality fountain pens. I particularly liked the option to purchase specific pen nibs and converters, which you do not get from other sites or stores. Many thanks.
JEFFERY BALDWINFrom: United KingdomDate: 03/08/2014 at 12:41
Fast efficient service. Pen ran out of ink incredibly quickly until i found out how to fill it correctly. Otherwise it is exactly what i wanted. thank you.
Juan José Yruretagoyena SolesioFrom: SpainDate: 03/08/2014 at 09:55
Todo correcto. Muy buena atención y rapidez en el envío. Recomendable.
peteFrom: warrington uk.Date: 01/08/2014 at 14:03
ordered a new nib for my Pelikan Souveran along with a bottle of Diamine merlot ink. they both arrived promptly and well packaged, much the same as previous orders. excellent service

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