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Our Customer Reviews and Testimonials

The following is a set of genuine testimonials from just some of our many customers.
If you would like to add something yourself please visit this page.

We currently have 4169 entries.

Laura MeszarosFrom: UKDate: 16/02/2018 at 23:43
I recently bought a Lamy 2000M (stainless steel version) with which I am delighted. Whilst visiting the Bury St Edmunds shop, at the same time I had a slight adjustment to a Visconti Homo Sapiens nib - I was also absolutely delighted with what Martin was able to do for me on that, in just a few minutes. I have dealt several times now with the Writing Desk. They are an excellent outlet for anyone interested in pens. Excellent products, fantastic prices, fabulous after sales care. Will deal face to face if, like me, you're not a fan of internet purchasing. I highly recommend them.
Diane ReedFrom: UKDate: 16/02/2018 at 14:18
Very prompt and courteous service at very keen prices. Thank you
JorgeFrom: SpainDate: 15/02/2018 at 23:11
Dear Sirs, Thanks again for your great service and immediate shipment. Kindest regards, Jorge
ChristinaFrom: GermanyDate: 10/02/2018 at 14:53
I am so pleased with my Organics Studio and Private Reserve inks. Thank you for providing this great service. You did a super job with the safe packaging and quick shipping. Will definitely order here again.
BobsFrom: United KingdomDate: 09/02/2018 at 11:18
Always a first-class service from Anna & Martin. Beautiful products, easily ordered, safely wrapped and speedily delivered... What more could one wish for?
Daniel KopylovFrom: RussiaDate: 06/02/2018 at 07:47
My pens and accessories arrived promptly. I highly recommend Anna and Martin as scrupulous and honest sellers.
Virginia PopeFrom: UKH7 LRgDate: 02/02/2018 at 17:11
Always a stress free and pleasurable shopping experience
PawelFrom: PolandDate: 02/02/2018 at 11:05
Simply outstanding service from The Writing Desk. This is how every other business should operate. Purchased M1000 and Iím absolutely stunned by it, thanks to testing the pen before dispatch you can be sure it will be problem free right from the start. Package was protected like a tank and arrived in pristine condition really fast. If you have any doubts Ė leave them behind, buy from Anna and Martin and youíll be a very happy customer. Certainly not my last purchase here!
VladislavFrom: RussiaDate: 28/01/2018 at 14:02
It was my third order in your shop, everything is fine! Only 10 days after my order, and package with pens and inks already was in my local post office in Saint-Petersburg. Thank you for safety package and a little gift!
RogerFrom: UKDate: 25/01/2018 at 12:14
Speedy service and well packed. Communication of order via emails was informative.
Laura CFrom: United KingdomDate: 23/01/2018 at 20:23
Wonderful service from The Writing Desk. I recently purchased the Pelikan M805 in Ocean Swirl, but was concerned about pattern variation. Martin very kindly emailed me pictures of the pens they had in stock so I could choose a model. He answered all my questions quickly and was very conscientious. He also kept me informed when the specific nib I had ordered was not in stock and would therefore result on a slight delay. I am now in possession of a beautiful Pelikan that I canít stop looking at. I was also appreciative of the writing sample he included to show that the nib had been tested and tuned prior to despatch. My next purchase will definitely be from here!!
Nathan WestonFrom: United KingdomDate: 19/01/2018 at 17:05
Absolutely amazing service! I ordered a Lamy 2000 - it arrived next day with a beautifully tuned nib. I then managed to drop it on the floor and damage the nib, and Martin and Anna offered to repair it for just the cost of return postage. Wonderfully kind, generous and skilled people - thank you!
jamesoliveFrom: Date: 19/01/2018 at 10:18
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Stephen HolmanFrom: UKDate: 18/01/2018 at 11:42
I Ordered a Edison Steel nib no.5 chrome M and Mylar lapping film. I recieved my order within 24 hours, the nib came tuned and tested.Excellent service. stephen
MarcWFrom: United StatesDate: 18/01/2018 at 01:32
I just received my first order from TWD, a Pelikan M800, and even with having to endure the long wait with a journey across the ocean, I am as pleased as possible. The pen writes perfectly out of the box, a box which included a test page for this very pen. I would eagerly buy from Anna and Martin again for the excellent and personal service. Big thanks!
ArchieFrom: United KingdomDate: 17/01/2018 at 06:55
Very fast delivery and great service. Can't fault the pen!
Brian CatterallFrom: United Kingdom Date: 15/01/2018 at 16:08
Over the years had nothing but great service from the writing desk. Bought a kaweco supra last week it came with its nib tuned and wrote perfect straight out of the box. Great service...,,
Thomas D.From: SwitzerlandDate: 15/01/2018 at 07:04
I ordered for the second time. Product, service and delivery time were excellent on both occasions.
BenFrom: United KingdomDate: 12/01/2018 at 16:48
Been using The Writing Desk for around a year now and have found their service and speed of delivery of products second to none. Great to support a smaller business than the huge multinationals. They dispatch quickly and their pen testing service is fantastic, ensuring no hassle with returns as they don't send out pens or nibs which aren't quite right.
JulianFrom: UKDate: 10/01/2018 at 15:03
Very pleased with my Lamy pen - many thanks Anna and Martin.
FayreFrom: EnglandDate: 09/01/2018 at 11:30
Usual excellent service from the Writing Desk. Ordered late on Sunday, parcel arrived very well packaged in the Tuesday post. Lovely Sailor and Pelikan inks and the best little A7 notebooks you can buy (Clairefontaine) Thank you Anna and Martin
Jan M.From: Czech RepublicDate: 06/01/2018 at 10:34
A special thanks to TheWritingDesk for testing and tuning nibs prior to despatch. In October I received my Visconti Homo Sapiens Oversize Bronze M perfectly packed to withstand the often rough handling of delivery companies. After having used the pen extensively for a few months I am happy to report the pens writes and works superbly. The Dreamtouch nib is perfect. Looking forward to further purchases at
Fiona BrownFrom: UKDate: 05/01/2018 at 08:49
Wonderful, friendly and personal service from placing order to delivery and aftercare. Response to emails is quick and very helpful. Information on website is clear and detailed. I wish other companies were as good as The Writing Desk! Thank you so much for all your help and assistance with my purchase. Iím sure I will be placing an order with you in the future.
PeteFrom: EnglandDate: 03/01/2018 at 19:20
I have placed a number of orders recently, and the goods and service is never less than superb. I heartlily recommend The Writing Desk for their speed, variety and very competitive pricing.
Mikail ArslanFrom: TurkeyDate: 02/01/2018 at 15:05
Low prices ,fast shipping and incredible packaging what a great store l'm so pleased.I will definitly buy again.

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