Testimonials

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5582 Testimonials -
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Nice dealing with you. Pen and Ink arrived well packed. Only dissapoitment is the pen is not green as asked for but grey. Though the label attached to it says Green' I will send a photo.
Posted by (5/5
27-11-2024
I have ordered from The Writing Desk several times over the years and always received excellent service, whether that's from ordering a simple set of ink samples to customised nibs. Anna always responds to my emails in a timely and kindly manner, no matter the question, and Martin has performed some of my favourite grinds ever on pens for me, including a Pelikan nib, a TWSBI Eco EF (my favourite!) and a Kaweco Sport nib. Sorry Martin, but there's a high chance I'll be back for more cursive italic grinds so get your tools out! I highly recommend The Writing Desk for their professionalism, range, and expertise.
Posted by , United Kingdom (5/5
20-11-2024
Verified Purchase
I ordered my Edison Collier on Wednesday evening. It arrived on the Friday morning extremely well packed. The pen is well tuned to my request. I previously bought a Conway Stewart from here about 2 years ago which was also excellent.
Posted by , United Kingdom (5/5
15-11-2024
First time shopping with this store - bought a few ink types and calligraphy nibs to try and rekindle a childhood interest. Easy to navigate store, quality brands and a great price! Also the post and delivery was as smooth as grease - very happy. I'll be opening a full member account when I next visit. You have a repeat customer here. Thank you
Posted by , Uk (5/5
31-10-2024
I have purchased a few fountain pens from The Writing Desk and the service has been excellent. The nibs have all been tuned to perfection and the only problem that I have had, was quickly dealt with in a professional manner. I will continue to use The Writing Desk for my fountain pen and ink requirements. Thank you Martin and Anna
Posted by , United Kingdom (5/5
10-10-2024
I ordered this year's Pilot Capless limited edition through The Writing Desk, having seen wonderful reviews online. Anna put my mind at ease answering a few questions by email in advance, and upon arrival everything was perfect - well packaged, flawless out of the box, and including the testing sheet that had been used to check the nib. I've had the pen a week now and thoroughly love both it and the considerate and low-stress service I got in buying it. I'll definitely be back!
Posted by , UK (5/5
07-10-2024
I used ChatGPT 4 and Perplexity to narrow down suggestions for a new fountain pen. Both recommended the Pelikan Souveran fountain pen. After searching for Pelikan Souveran M1000 suppliers online, I found The Writing Desk website. The Writing Desk offered the best value for money compared to its competitors. Their customer service exceeded their value-for-money offering. When I received my next-day delivery, the Pelikan case was well-protected with heavy-duty corrugated paper inside a securely taped cardboard box. Other fountain pens I've bought from different suppliers never had this level of protection. My experience with The Writing Desk website was stress-free and enjoyable. They will be my go-to supplier for further fountain pens, and I highly recommend them.
Posted by , UK (5/5
07-10-2024
I encountered a bit of a problem when ordering online but Anna sorted out the issue quickly in response to my message and I was able to buy a new nib. As usual the nib was tuned to perfection and the packing and delivery were exemplary. A truly helpful and professional company.
Posted by , UK (5/5
27-09-2024
Verified Purchase
I do not usually leave reviews, but in this case I think it is appropriate. The Writing Desk is a thoroughly professional company that I have always had very good service from, orders are processed very quickly, and the correct procedure is adhered to regarding VAT to a EU country, which is not a thing that is often observed by lesser organisations. Many thanks for your excellent service. Regards, C,M,Buckingham, France.
Posted by , France (5/5
09-09-2024
Anna and Martin are incredibly knowledgeable, enthusiastic and helpful. I have asked for advice on choosing a nib and have had a nib customised. In both cases, the level of service I received was exemplary. They also dispatch promptly. I recommend them wholeheartedly.
Posted by , U.K. (5/5
05-09-2024