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Fantastic service as always! Arrived on time, beautifully wrapped and presented. Thank you for your help. Here's to the next time.Posted by Nigel, England (5/5) 22-01-2020
I've been after a replacement part for a year and you guys delivered! Good quality, genuine part and inks supplied quickly and reasonably priced. Thanks - will return again in the future.Posted by Andrew Moore, UK (5/5) 21-01-2020
Always very pleased with the speed of dispatch, and the option to choose recycled packaging is great!Posted by John Roberts, United Kingdom (5/5) 21-01-2020 Verified Purchase
Excellent service. I made an error on when paying and sent a quick email and got a response within a few hours. They quickly corrected the issue. Got the pen delivered before I'd expect and it works great. Thanks a bunchPosted by Thejasvi Subramanian, UK (5/5) 17-01-2020 Verified Purchase
I must admit that I was a little apprehensive about purchasing a pen and having it shipped over 3900 miles, but I received it as fast as an Amazon order from 100 miles away. I purchased a Pelikan M800 in Black/Blue Fine Point, and a bottle of Pelikan Edelstein Sapphire. I ordered on Monday and received it on Wednesday by DHL, and it was packaged extremely well. The pen was tested and tuned prior to being shipped which is included with the purchase. The pen is what I expected and more. The service was simply more than I expected. It writes beautifully well and buttery smooth! Very positive experience! Do not hesitate to do business with The Writing Desk! I am already pondering my next purchase.Posted by Tim Stalnaker, USA (5/5) 16-01-2020 Verified Purchase
The Writing Desk are always a pleasure to shop with . I recently bought a TWSBI Diamond 580 and it was swiftly dispatched and well packaged. Every purchase I have mad small or medium has paid the same care and attention.Posted by simon cooney, UK (5/5) 15-01-2020 Verified Purchase
I bought myself a Lamy 2000 Multisystem Pen for my 40th birthday from The Writing Desk's website. Their service and communication was friendly and top quality. They helped me with advice about the engraving of the pen and the pen was delivered quickly. I am a happy customer and I will be back.Posted by Steven Laverty (5/5) 14-01-2020 Verified Purchase
What a lovely buying experience! Ordered my Pelikan M805 and 3 bottles of Diamine ink on friday and received first thing tuesday morning, superbly packaged and shipped free by Royal Mail special delivery. Phoned them up yesterday to enquire if my purchase would be delivered tuesday as I wanted to make sure someone was in and I was greeted by the lovely owner Anna whom I found to be very pleasant and sincere . It is rare in this day and age to find good old fashioned service and I am so glad I found this Gem of a shop to purchase my dream (and very expensive) fountain pen and I will most definitely be using them again. Highly recommended.Posted by Mark Brailsford, United Kingdom (5/5) 14-01-2020
Outstanding service as always. Many thanks.Posted by Igor Plutalov, Russia (5/5) 13-01-2020 Verified Purchase
The Writing Desk has everything going for it ; a lovely shop In the centre of Bury St Edmunds for those able to visit ,allied to an excellent mail order service ,all run by pen enthusiasts . Highly recommended. Robert Marsh .Posted by Robert Marsh, United Kingdom (5/5) 09-01-2020