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Excellent service on quality products. A minor problem on delivery resolved within 24 hours.Posted by Tony Harrison, united kingdom (5/5) 29-09-2011 Verified Purchase
Excellent service. The two bottles of ink I ordered were securely packaged and delivered within two days of placing the order.Posted by Rob Hamilton, U.K. (5/5) 27-09-2011 Verified Purchase
Excellent, prompt & efficient service as always - many thanks!Posted by Bill Thomas, UK (5/5) 27-09-2011 Verified Purchase
Thank you very much for your prompt and efficient service. I ordered replacement cartridges for my much loved sailor pen only 2 days ago, and they arrived today. I have owned the pen for 40 years, and it is delightful to have a source of refills available to me at last!Posted by Kate Deans, Scotland (5/5) 24-09-2011
Prompt and efficient delivery of my orderPosted by Keith Reader, UK (5/5) 20-09-2011
Thanks for the fast and reliable service.Posted by Etienne Vandiest, Belgium (5/5) 19-09-2011 Verified Purchase
My Conway Stewart 100 arrived this morning, what a pleasure to open a well packed box that arrived when Anna's e-mail said it would!! As a new customer to The Writing Desk, I have to say that I wish all companies looked after customers with the same excellent service!! I will be a return customer of Anna and Martin'sMany thanks - the pen is wonderful :-))Steven BusbyPosted by Steven Busby, England (5/5) 17-09-2011 Verified Purchase
I have made many, too many some may say, orders with Anna and Martin and I keep returning.Their service is second to none and they really know what they are talking about.I used to have reservations about ordering pens online, I like to check the nib and make sure everything is perfect and the only place to do that is in a shop - but with The Writing Desk I have no reservations - I know that the pen I am buying will be properly checked and if I were ever to have any queries I know Anna and Martin are a mere email/phone call away.As for purchasing ink - other retailers have sent me colourful, soggy boxes, or even just a jiffy bag - Anna and Martin really know how to wrap a parcel of ink bottles, layers of bubble wrap, plenty of packing "beans" and a decent sized box mean I get my ink in a bottle, not broken glass and colourful cardboard.As for the selection of inks.....it's a hobby of mine, browsing the Col-o-rama page deciding what ink I'd like to try next.11/10 6 Stars out of 5 However you want to score it - The Writing Desk is the best pen and ink retailer there is.Posted by Fayre, England (5/5) 17-09-2011 Verified Purchase
I'm very happy with my TWSBI Diamond 540 and the service from TWD. I placed my order late on Tuesday night and it arrived Friday morning.Posted by Russell Brooks, England (5/5) 16-09-2011 Verified Purchase
Ordered a Diamine ink on Tuesday late at night, Thursday it comes the same day I was told It was dispatched very, very happy! Will defiantly order again for many years to come!Posted by David Brown, Scotland (5/5) 15-09-2011