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Martin at "The Writing Desk" gave me some very sound advice when it came to purchasing a Pelikan M805 pen recently. Next day delivery meant exactly that. It was there next morning at 0845Hrs.My wife liked my pen so much, I went back to the "Writing Desk" and bought her the M800 Black and Green. That's shut her up for a while! Posted by Paul Bragg, UK (5/5) 07-01-2017 Verified Purchase |
very pleased with service and very speedy delivery - thanks Posted by llewellyn, UK (5/5) 05-01-2017 Verified Purchase |
I had a computer/network related problem during the ordering process which was solved in no time by the Crew! Thanks again! I am really pleased with the service of The Writing Desk and the TWSBI ECO pen as well! Posted by Zoltan, Hungary (5/5) 05-01-2017 Verified Purchase |
I`ve just received my TWSBI 580 1.1, the shipping was fast as usual and the transaction smooth as always. Thank you very much for the you know what you didn`t charge me for. All the best! Posted by Stefan Visan, Romania (5/5) 04-01-2017 |
This morning the package carrying my Parker fountain pen arrived. As always it came with careful wrap and cover. Martin performed meticulous check and adjustment for the nib to ensure the immediate use of the pen. What made this experience of the purchase special was a the help provided by The Writing Desk when slight delay of delivery occurred caused by postal service. The Writing Desk dispatched the pen promptly once Martin serviced the pen, but I was anxious about the ten-day delay of the postal service. I e-mailed Anna, and her quick response and kind double-checking with Royal Mail and its counterpart in Taiwan really impressed me. Thank you very much indeed, Martin and Anna, for your wonderful help. Posted by Kuang-hao Hou, Taiwan, ROC (5/5) 26-12-2016 Verified Purchase |
Always prompt and very helpful. Joy to deal with Posted by Robert, UK (5/5) 22-12-2016 Verified Purchase |
I ordered a pen and some paraphernalia as a gift to my wife for our anniversary. I had several requests which I made through e-mail which Anna and her team went out of their way and fulfilled them so well and graciously. The gift was delivered on time. This has by far been one of the best customer services I have received.-Nimish Posted by Nimish Prasad, India (5/5) 21-12-2016 Verified Purchase |
it was a pleasure to make web-shopping in this store. Communication is fast,delivery is fast and accurate, the products are of excellent quality. Thank you so much. Posted by Federica Pantani, Italy (5/5) 19-12-2016 Verified Purchase |
The service is excellent. Response to emails prompt, courteous and to the point.Ink delivery to Australia takes longer than usual to clear customs, so buyers should consider that when purchasing.I have no hesitation recommending the writing desk.Nic Posted by Nic, Australia (5/5) 19-12-2016 Verified Purchase |
My go-to place for pen and ink. Great products and the best service! Posted by Thomas, Ireland (5/5) 15-12-2016 Verified Purchase |
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