Testimonials

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5506 Testimonials -
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I took receipt of the pilot decimo today and very happy with the quality of both the product and service from the writing desk. It was reassuring to know that my pen was tested prior to sending The free cartridges were a welcome addition to the order, and everything was perfect. I will certainly visit the writing desk in the future, thank you!
Posted by , Uk (5/5
20-02-2019
Verified Purchase
Fast delivery. A pen, Pilot Capless w. "b" nib, is simply stunning - well made, juicy and buttery smooth. Thank you!
Posted by , Slovenia (5/5
20-02-2019
Verified Purchase
Thank you, Martin. It is always a pleasure buying from you. Your calm and supportive manner makes the whole process more enjoyable. I also appreciate the efficiency and speed of delivery, critical for me because I am rarely at home and often in the UK for short periods.
Posted by , UK/France (5/5
20-02-2019
Ordered the TWSBI 580AL R with medium nib and 2 pots of Diamine ink. The package arrived by normal post within a week to Spain. The pen works very well and I am really pleased with the inks. Thoroughly recommend "The Writing Desk".
Posted by , Spain (5/5
19-02-2019
Verified Purchase
Brilliant service. Ordered online on Saturday and arrived Tuesday morning. Brilliant, speedy and kept me up to date.
Posted by , UK (5/5
19-02-2019
Nice inks. Excellent time and package. Thanks a lot.
Posted by , France (5/5
16-02-2019
Verified Purchase
I valued the prompt handling of my order which I received the next day. In addition to the excellent pen, I appreciated the thoughtful inclusion of the slip showing that the nib had been tested. This is a nice touch.
Posted by , United Kingdom (5/5
15-02-2019
Very impressive customer service, my two new fountain pens were immaculately presented. They had been carefully checked and certified by the retailer before sending, and were efficiently wrapped and packed for shipping. My only small caveat is that the manufacturers' guarantee slips contained in the boxes had not been stamped or otherwise endorsed by the retailer. The retailer's own printed receipt would presumably be sufficient if a claim needed to be made, but equally the official documentation with the product is part of the provenance of a given pen, and this is important to collectors.
Posted by , England (5/5
13-02-2019
This’s my second order in this store and everything’s perfect again! The parcel was sent immediately the same day when I’d made the order. I like The Writing Desk store! :)
Posted by , Russia (5/5
11-02-2019
Verified Purchase
I am really delighted there is still somewhere where "customer service" is not just a hackneyed phrase but an actual reality.I have had superior service, above and beyond, at The Writing Desk and truly endorse this outfit; they will amaze you.
Posted by , England (5/5
08-02-2019

Testimonials ( 5506 )
(5,0/5)

Review By John S Armstrong,
As always fast, efficient and painless. Thank you.
25-04-2024
Review By Valerie McGregor,
Excellent, friendly service and only 5 mins from where I live!
17-04-2024
Review By Tim Weatherstone,
Thank you so much for posting my order today. Given the context with cyber attack this past weekend, ...
16-04-2024