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Our Customer Reviews and Testimonials

The following is a set of genuine testimonials from just some of our many customers.
If you would like to add something yourself please visit this page.

We currently have 4173 entries.
 


M. DUNN.From: UKDate: 16/06/2013 at 12:16
I'm glad that I took my time in selecting a new fountain pen. It's perfect. Delivery was very quick. I pressed the 'confirm' icon on the order form and it (the pen) dropped through my letter box. Well, that's a tiny exageration; it arrived with the Postie the following morning. Less than 24 hours. PS. I used to work in P&P, so it was nice to see quality packaging.
Neil EmpsonFrom: UKDate: 13/06/2013 at 19:04
This is the first time I have ordered a fountain pen on line and without having first handled it. It is also my first dealings with 'The Writing Desk'. I chose a Conway Stewart, this was ordered and delivered in a very short time and I was kept up to date with progress. I would recommend a Conway Stewart and 'The Writing Desk' for quality of product and service.
NaotakaFrom: JapanDate: 12/06/2013 at 07:15
Smooth transaction, packed well, very quick shipment. Thank you.
JilaynaFrom: CanadaDate: 12/06/2013 at 03:28
Fantastic company. I've bought five Lamy Studio pens with different nibs and all are excellent. I also appreciate the convenience of ordering Diamine ink through the company along with my pens. Great products, fast shipping, and great customer service.
ChrisFrom: UKDate: 11/06/2013 at 10:31
Great service, especially concerning the update emails. Fast delivery, great pen. I couldn't be happier!
TonyFrom: UKDate: 10/06/2013 at 19:24
First time using The Writing Desk but I was encouraged by many positive mentions on pen forums and the well laid out website. I enquired about the availability of an Edison Pen Company pen and received a prompt reply saying it would be put on the website any day now (awaiting delivery from Edison). The pen was listed the following day and I placed an order adding some ink too. The package was posted the next day and delivered the day after that. Items were all very well packed and the order process and email notifications (on order placement and despatch) worked smoothly. Excellent service. Another order has just been placed as a result.
JasonFrom: United StatesDate: 04/06/2013 at 23:18
This company is all about customer service. I am completely amazed at the attention to detail and how much they truly care about their customers. I will be buying from again.
Marcos de AlmeidaFrom: BrazilDate: 31/05/2013 at 17:22
One week delivery overseas, I think that`s a record. Excellent service as always.
JohnFrom: UKDate: 30/05/2013 at 18:36
Purchased a TWSBI Diamond 530 overs 2 years ago. The cap sheared off recently and I contacted The Writing Desk to see if it was possible to get a replacement cap. 2 weeks later a brand new cap arrived free of charge after I had received anan email confirming dispatch of a replacement. Very impressed with the aftersales service and the original purchase.
JorgeFrom: CanadaDate: 29/05/2013 at 23:46
I ordered a lamy pen. Delivery was fast and I did not have any issues with it. I made a mistake filling up the order, I could not fix the mistake online, however I contacted them through email and they solve the issue promptly.

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