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Our Customer Reviews and Testimonials

The following is a set of genuine testimonials from just some of our many customers.
If you would like to add something yourself please visit this page.

We currently have 4173 entries.

Mark HarrisonFrom: UKDate: 18/02/2016 at 11:56
As on a previous occasion, excellent service.
George PantolmosFrom: United KingdomDate: 17/02/2016 at 17:34
Great seller, great customer service! 100% satisfied customer. Definitely I will return. Thank you!
Tom BASTINFrom: MartiniqueDate: 16/02/2016 at 17:07
Really good shipping method ! nice package , seem to be the best site to order in caribian countries ! Recommand it!
Miriam TFrom: NorwayDate: 15/02/2016 at 10:24
I ordered from Norway. The items were shipped after a day and arrived within a week, safely packaged and in perfect condition. Would use again!
PhilFrom: United KingdomDate: 12/02/2016 at 14:18
Thank you so much for repairing my Pelikan pen, which (until I broke it!) had given impeccable service since I bought it from you a few years back. Your advice and service is second to none.
Sarah MardellFrom: EnglandDate: 11/02/2016 at 19:44
Fantastic service and speedy delivery. Love my TWSBI fountain pen and will definitely order from you again - thank you!
James MurphyFrom: United KingdomDate: 11/02/2016 at 17:02
I've used The Writing Desk a few times for ink and also bought a Pilot Metropolitan as a daily carry. I emailed after I'd placed the order asking for them to set up the pen for me and tweak the tines, they did and it still arrived very quickly. Delivery is always very prompt, well packaged and undamaged. The best online stationery shop in the UK. So good that now I've moved to Kazakhstan, I'm still buying from them ,)
George ToddFrom: United KingdomDate: 11/02/2016 at 11:25
Thanks for the two Lamy pens which arrived this morning, the Lamy All-Star in the ne 2016 colour plus a Lamy Vista. Excellent service as ever.
Mark HarrisonFrom: UKDate: 10/02/2016 at 15:10
Exactly what I wanted, with a good price and prompt, efficient delivery. Thank you!
LMWFrom: UKDate: 10/02/2016 at 01:04
Fantastic, fast, friendly service. Couldn't be happier. Thank you.
sam gibsonFrom: englandDate: 09/02/2016 at 14:05
I have just received my package of writing paper and envelopes. The service from The Writing Desk is always excellent. Thank you.
vjFrom: GermanyDate: 08/02/2016 at 13:19
Fast delivery,very friendly.I was never disapointed and got always quick answers even whwn my questions were not immediately purchase oriented.Thank you very much for the excelent service. vj,darmstadt,germany
AlexFrom: SpainDate: 03/02/2016 at 22:25
Everything came in perfect condition! I'm so happy with the service and the shipping! Will buy again! :)
giambattistaFrom: italyDate: 02/02/2016 at 14:45
Very efficient and convenient Company, at my first purchase - delivery un Italy was in 48 hours and without any problem! I am very satisfied.
Amanda ShawFrom: UKDate: 02/02/2016 at 11:13
A 5 Star service! I placed my order at the weekend, ordering 4 items including a TWSBI Diamond Mini Trans EF and a Pelikan M205 Amethyst EF. Due to my availability this week I had a limited window for delivery and The Writing Desk arranged things to hit it spot-on. All were securely packaged and were all in excellent order despite the clear dropping of the box on route. So far I have only used the TWSBI but I have to say it's a lovely pen to use, smooth, comfortable and quite the looker. All in all I have found the service, quality of product and timescales to be excellent and I have no reservation in highly recommending this company and the products I have knowledge of. A 5 Star service!
SueFrom: UKDate: 29/01/2016 at 18:14
Super service, next day delivery at a great price. Very many thanks!
Gediminas PetraitisFrom: LithuaniaDate: 29/01/2016 at 10:25
Hi, I want to thank you for the quick delivery, diligence and professionalism.
SusanFrom: ukDate: 28/01/2016 at 20:45
Fast,prompt delivery of my daughters lamy pen. She was delighted and I will be recommending your website to the rest of her Y3 class. The back to school bundle was very good value. Bought one for home and at school postage.
AlexanderFrom: UKDate: 27/01/2016 at 18:37
I bought an Herbin Transparent Fountain Pen, which arrived very promptly in good protective packaging. For such a small pen it writes beautifully and is remarkably well balanced. The nib is fine and exceptionally smooth. I ordered the pen with the Monteverde mini converter, which is made to a high standard, and fits snugly thus preventing leaks. I am delighted with this purchase, and will be buying something else from the store in a few weeks. I am happy to recommend this business.
Eustaquio GilFrom: SpainDate: 26/01/2016 at 14:48
Excellent! I am very satisfied with this company. They served the item immediately and in excellent conditions. I will repeat in the future...
Richard JonesFrom: UKDate: 25/01/2016 at 11:45
I have been delighted with the service and helpful suggestions which I have received. This includes telling me that some idea of mine won't work and why it won't In particular the nib service I have found to be very good. I am happy to recommend them to my friends who wish to buy a pen on line in the knowledge there is a considerable depth and range of expertise to help the customer make the best choice possible.
Robert AirdFrom: United KingdomDate: 21/01/2016 at 12:28
I am a first time buyer. My Lamy pen and Herbin inks arrived next day and the contents of the package were well protected by the excellent packing. The service provided throughout was first class and I will definitely buy from you again. Once again, many thanks.
Michael MurfittFrom: U.K./AustraliaDate: 20/01/2016 at 13:36
I have purchased numerous items from TWD in past years, both while living in Australia and the U.K. Their service is second to none. When in the U.K. I can order on day 1 and the order is consistently delivered by the postman before midday on day 2. That is brilliant and very much appreciated.
Mrs O'RourkeFrom: UKDate: 17/01/2016 at 18:10
Excellent service. A good range of pens at a variety of prices. I have now bought a number of pens, ink bottles and bottles of ink from The Writing Desk. All arrived quickly and well packaged.
CanberkFrom: TurkeyDate: 16/01/2016 at 22:43
My order arrived in 6 days and was nicely packaged with all the neccessary information for customs. Thank you for your service. Cheers from Turkey
Sylvia BrookeFrom: UKDate: 16/01/2016 at 11:53
Discovered The Writing Desk when looking for a supplier of Vergé de France stationery. Glad I did. Website very easy to navigate, good range of items, stock level info very useful too. Checkout straightforward and quick, as was the arrival of my well-packaged order. Many thanks.
Glenn WoodFrom: AustraliaDate: 14/01/2016 at 22:18
What great service you get from The Writing Desk. I have purchased a number of items and even exchanged a Parker nib. Anna and Martin are a delight to deal with and I will continue to support them cheers Glenn
Donald SykesFrom: Northern IrelandDate: 12/01/2016 at 15:04
First class service. Efficient, rapid response, great pen at fair price. What more could one want?
andrea RowlandFrom: United KingdomDate: 09/01/2016 at 09:27
Very good customer service and delivery time. I ordered a glass pen which i was a little bit sceptical whether it would reach me in one piece but i needn't have worried - the packaging was excellent.
JozsefFrom: UAEDate: 08/01/2016 at 06:26
I like everything about this online store of pens and inks. Their prices are lower than in UAE even after including the international shipping cost! And you don't really need to go anywhere from home to get your pens :) Thanks!
JakeFrom: WalesDate: 07/01/2016 at 18:17
Very pleased with the items ordered. Very quick professional service, well packaged, reasonably priced and with a huge range. It's good to support a small business rather than a faceless multinational such as Amazon. Will definitely use again, thanks.
Bill PetersFrom: UKDate: 07/01/2016 at 12:48
What lovely people to deal with - helpful and answered my questions knowledgeably and promptly. Delivery was quick too - so thanks to Anna and Martin for using a good carrier. And my pen was tested before it was sent out - great customer service indeed. And the pen is great too....
Chris RFrom: Scotland, UKDate: 07/01/2016 at 09:10
Just received order of Lamy copper orange Al-Star FP and R&K inks, all very safely packaged. Pen looks very nice and writes well with cartridge supplied. Look forward to loading it with the inks. Thanks to Writing Desk for answering all questions promptly by email and for speedy turnaround of order. Excellent service.
M.WillinghamFrom: UKDate: 06/01/2016 at 15:21
I have been buying from the Writing Desk for some years now and the greatest compliment I can pay them is that the level of service has not changed over this period of time. They are competitive on price and usually the best, delivery is next day and secure, in fact it is superlative, I can say no more. Many Thanks Mike. W
Andrew HairFrom: United KingdomDate: 30/12/2015 at 18:25
Excellent service as the norm,regards Andrew
Anders AbergFrom: SwedenDate: 22/12/2015 at 08:27
On the 8th of Dec I ordered: - TWD filling Kit 1 - Sheaffer piston converter - Sheaffer cart blue. The Items arrived on the 21th of Dec and work brilliantly! Many thanks!
Keir WilliamsFrom: U.K.Date: 18/12/2015 at 22:35
Ordered on Wednesday evening, arrived Friday morning, Special Delivery ! Couldn't be happier. I asked if they would check the nib of the pen ordered(Lamy 2000). Not sure if they did but I can only assume they did as the pen writes beautifully ! Will be buying from here again :)
David BoleFrom: UKDate: 17/12/2015 at 18:26
Wonderful, lovely, professional, informed people. Thank you so much for getting my beloved Sailor repaired and thank you for being there to service the needs of the writing community so well. I'll be back.
Mauri DiazFrom: SpainDate: 11/12/2015 at 09:33
Slightly heavier than usual, but well balanced. A pleasure to write with them
MohammadFrom: United KingdomDate: 10/12/2015 at 16:10
Bought a Twsbi Eco Ef Black few days ago and received it today. This is the second Twsbi of my very small collections of fountain pen, the other being the 580AlRB Diamond Fine. Great pen and writes beautifully out of the box. Smooth flow of ink and very very nice feedback of the extra fine nib- which i love! writing desk's service was top notch and recommend to anyone who is considering buying this pen or any other pen from this seller. WILL BE BACK..
Richard NobleFrom: United KingdomDate: 10/12/2015 at 10:08
I have just placed my first order with 'The Writing Desk' for some highly recommended Verge De France writing paper. It arrived by normal first class post the next day, which meant they packaged it up and posted it the moment they received my order. It arrived in perfect condition and is a fabulous paper. In these days of emails. A hand written letter on quality paper gets a personal, this means something, response from the recipient. With service like this I'm getting all my writing stuff from them in the future.
Prof-Doc. Pierre de MartinFrom: FranceDate: 10/12/2015 at 08:45
For me, mythical supplier for years. Absolutely perfect.
Adam LaskowskiFrom: UKDate: 09/12/2015 at 18:37
Ordered a pen which arrived promptly and very securely. No chance of any damage in transit. Unfortunately there was a small manufacturing defect with the cap. I emailed and received a reply within the hour with replacement part. Very professional, very quick. Fantastic service. Will definitely order from again. Thank you for the service!
karen smithamFrom: ukDate: 05/12/2015 at 08:47
I would like to thank you for your service and speedy delivery. I hope my husband will be delighted with his Christmas presents. I will recommend you elsewhere May I wish you all a Merry Christmas and Happy New Year Karen
Cliff GilliesFrom: EnglandDate: 03/12/2015 at 11:02
Purchased Edison Collier Persimmon Swirl. This was my second Edison and one of several purchases from The Writing Desk. The purchase was for a present so I needed it quickly. I let them know and it came the next day... arrived before I even left for work. Amazing service. Can't speak highly enough of this comapny. Great products, good pricing, stuff you can only get from these guys too. The Edison pen is a work of art and writes amazingly well. Overall I highly recommend The Writing Desk.
Bob BlackburnFrom: CanadaDate: 02/12/2015 at 00:06
Yard-O-Led F.P. order was filled and shipped in less than 1 business day and arrived in Canada 10 days later (including the time processed through customs, etc.). Very prompt service. Item was very well packed. Overall experience was excellent. Thank you.
A J GriffinFrom: United KingdomDate: 01/12/2015 at 12:18
Exactly right. Good product delivered promptly
FrancescoFrom: ItalyDate: 01/12/2015 at 11:41
Efficient and punctual. No surprise. Packaging of high quality and made with care. Recommended highly!
Michelle CrampFrom: UKDate: 27/11/2015 at 23:47
Great selection to choose from. Fast delivery and easy to use ordering service. Fantastic free shipping. Many thanks for handling my order so promptly and courteously.
Paul BakxFrom: EnglandDate: 26/11/2015 at 13:40
As usual, prompt despatch of goods, which arrived in good order despite Royal Mail's attempt to crush the package. All orders to date have been despatched on the day ordered and have been packed well enough to withstand RM's apparent disregard for customers' goods. It has always been a pleasure to order from The Writing Desk, keep up the good work.

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