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Our Customer Reviews and Testimonials

The following is a set of genuine testimonials from just some of our many customers.
If you would like to add something yourself please visit this page.

We currently have 4178 entries.

DannyFrom: UKDate: 12/02/2017 at 11:09
Love my TWSBI 580 AL with Iroshizuku yama-budo ink - writes brilliantly and looks fab. Rapid service and excellent communication. Thank you Anna and Martin. Hope to do business again. Danny
N BFrom: UKDate: 12/02/2017 at 09:08
Leads fitted my vintage pencils perfectly, prompt and efficient service. to be recommended.
M.A.From: UKDate: 10/02/2017 at 12:17
Excellent communication and customer service at a very competitive price! Contacted them for an enquiry about out of stock items and was kept up to date and once in stock, items were despatched quickly. Very happy with with their stock selection and they are excellent value - will be my go-to supplier for my recent relapse into fountain pen addiction and source for writing accoutrements as gifts for friends.
Hwasu KimFrom: KoreaDate: 10/02/2017 at 02:38
Fast and kind answers to questions. Quick delivery. Overall great service.
Paul BayesFrom: UKDate: 08/02/2017 at 17:17
Excellent service as always. What a great shop!
Gordon HendersonFrom: FinlandDate: 07/02/2017 at 20:42
Hello, I ordered a Lamy Safari Special Edition Pen for my son in London on Friday. It arrived today, everything seems OK. Many thanks for your very efficent service. Hope to order some things again. Will you be getting any new stock of Clairefontaine Roadbooks in different colours and lined pages?
Marc FanFrom: TaiwanDate: 06/02/2017 at 04:17
Excellent service, unbeatable price, careful package, I am very happy with The Writing Desk.
RudolfFrom: AustriaDate: 04/02/2017 at 17:11
Dear Anna and Martin, with pleasure i have received your prompt delivery *****. Best wishes Rudolf
Nadira kurthaFrom: UkDate: 04/02/2017 at 14:38
Received my order today just love the look of the inks can't wait to try them. Just wondering if the Flower Inks by Diamine can be used with a paint brush? Thank you Regards Nadira
ArtFrom: USADate: 02/02/2017 at 02:39
Received my Viceroy Grand Victorian and am very pleased! The pen writes beautifully--hope to order another in the future : )
Pen GuyFrom: CanadaDate: 29/01/2017 at 00:50
Excellent service, products and prices. Recently acquired a YOL Viceroy Grand Victorian (speedy delivery and flawless condition) which is now the jewel of my collection. I am a very happy customer. Highly recommended 👍,👍,
IngridFrom: UKDate: 28/01/2017 at 12:38
Excellent customer service!
Don McNultyFrom: CanadaDate: 26/01/2017 at 22:39
I have made 3 or 4 purchases and all have been entirely satisfactory. Everything as advertised, great service, nice price.
simonetFrom: ItaliaDate: 23/01/2017 at 13:37
Great customer service. I had a problem with a TWSBI pen and they immediately sent me the replacement for free, without any additional shipping cost. Great service, sincerely recommended.
AnastasiosFrom: GreeceDate: 20/01/2017 at 11:21
I have ordered a couple of ink samples and they arrived perfectly secure without a drop spilled out. The parcel arrived in 2.5 weeks due to the Christmas and holiday season. Bottom line: Thank you for an easy, pleasant transaction. A pleasure to do business with.
IvaFrom: CroatiaDate: 20/01/2017 at 10:28
My order shipped within a day and came cushioned in layers of bubble wrap. Everything was as shown on the page (it wasn't a custom order, just a standard fountain pen). I'll definitely shop here again.
JayFrom: CanadaDate: 18/01/2017 at 18:11
The fountain pen arrived in roughly two weeks in perfect condition as described. The online transaction was as smooth as butter! Even with the overseas shipping, the cost just simply could not be beat by anything locally. I don't know how on earth they do it but I'm super grateful! I'm not talking a small difference either. It must've been a whopping 50-60% difference! Are you guys hijacking fountain pen deliveries and unloading crates of their pens?! Goodness me! Definitely going to buy from The Writing Desk again, should I be looking for another fountain pen in the future! Thanks, The Writing Desk team!
T WeatherstoneFrom: UKDate: 13/01/2017 at 06:36
Thanks as always for prompt service on great products at excellent prices. In addition your customer service is always generous and informative. Regards, TAPW.
Paul BraggFrom: UKDate: 07/01/2017 at 17:24
Martin at "The Writing Desk" gave me some very sound advice when it came to purchasing a Pelikan M805 pen recently. Next day delivery meant exactly that. It was there next morning at 0845Hrs. My wife liked my pen so much, I went back to the "Writing Desk" and bought her the M800 Black and Green. That's shut her up for a while!
llewellynFrom: UKDate: 05/01/2017 at 15:24
very pleased with service and very speedy delivery - thanks
ZoltanFrom: HungaryDate: 05/01/2017 at 09:58
I had a computer/network related problem during the ordering process which was solved in no time by the Crew! Thanks again! I am really pleased with the service of The Writing Desk and the TWSBI ECO pen as well!
Stefan VisanFrom: RomaniaDate: 04/01/2017 at 19:52
I`ve just received my TWSBI 580 1.1, the shipping was fast as usual and the transaction smooth as always. Thank you very much for the you know what you didn`t charge me for. All the best!
Kuang-hao HouFrom: Taiwan, ROCDate: 26/12/2016 at 00:55
This morning the package carrying my Parker fountain pen arrived. As always it came with careful wrap and cover. Martin performed meticulous check and adjustment for the nib to ensure the immediate use of the pen. What made this experience of the purchase special was a the help provided by The Writing Desk when slight delay of delivery occurred caused by postal service. The Writing Desk dispatched the pen promptly once Martin serviced the pen, but I was anxious about the ten-day delay of the postal service. I e-mailed Anna, and her quick response and kind double-checking with Royal Mail and its counterpart in Taiwan really impressed me. Thank you very much indeed, Martin and Anna, for your wonderful help.
RobertFrom: UKDate: 22/12/2016 at 17:09
Always prompt and very helpful. Joy to deal with
Nimish PrasadFrom: IndiaDate: 21/12/2016 at 12:29
I ordered a pen and some paraphernalia as a gift to my wife for our anniversary. I had several requests which I made through e-mail which Anna and her team went out of their way and fulfilled them so well and graciously. The gift was delivered on time. This has by far been one of the best customer services I have received. -Nimish

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