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Our Customer Reviews and Testimonials

The following is a set of genuine testimonials from just some of our many customers.
If you would like to add something yourself please visit this page.

We currently have 4173 entries.

Ned ReiterFrom: U.K.Date: 05/05/2016 at 14:17
Service great as always, and pen (TWSBI mini) excellent. However, the Herbin Ink Blotter is very disappointing: considering the price, the finish is rubbish: the lacquer chipped off the edge after only a couple of days on my desk & very light use (and let's face it, blotters don't get why anyone could call heavy use!) Herbin inks are very good, but this accessory does their reputation no favours.
Mr TurtonFrom: UKDate: 04/05/2016 at 16:58
Just what I was looking for. A whole range of writing equipment. Great prices and fast delivery.
DavidFrom: UKDate: 02/05/2016 at 18:56
Fantastic service: helpful, friendly, and prompt delivery. Such high quality customer care ensures my loyalty.
Rob BakelsFrom: NetherlandsDate: 29/04/2016 at 12:24
Today, I received the pelikan M805 Vibrant blue. The nib had been tested and tuned. The enclosed "test card" is a nice gesture. Excellent service, as always. A happy customer!
CarolFrom: IKDate: 26/04/2016 at 11:34
Fantastic service, ordered late Friday received Tuesday morning. Ideal as the inks are for a birthday gift and I was expecting to give them after the event. Thank you very much
MBFrom: United KingdomDate: 23/04/2016 at 20:48
A great range of products, and always prompt delivery. I wouldn't buy my pens and ink anywhere else!
David JungmannFrom: IsraelDate: 22/04/2016 at 20:35
Best price, well packaged, arrived quick and safe. Surely will recommend and buy again.
John ArdillFrom: UKDate: 16/04/2016 at 12:27
I don't think you ever sleep. Electronic-age service for impatient addicts of pen and ink.
Rupert ArzeianFrom: UKDate: 16/04/2016 at 10:59
Thank you, to The Writing Desk for their faultless service.The web site was most detailed and informative. My online order over the weekend, of a Pelikan M205 was dealt with and despatched on the next working day, with the fountain pen arriving, to my delight, on Tuesday, carefully packaged and with a note from Martin showing that the nib had been checked and tested. As for the pen, I am thrilled with the M205. The Broad nib is smooth with a generous flow and pleasing amount of softness for a steel nib. Filled with Serenity Blue ink, it provides attractive shading. The pen is quite petite, but the cap posts deeply and securely and so the short length is not an issue for me. It is very light, but then people used to use a quill! The pen is a real joy to behold and to use and a welcome addition to my collection.
Andrzej TunkielFrom: NorwayDate: 14/04/2016 at 08:58
Excellent service. I ordered 3 times from The Writing Desk and will definitely do it again in the future.
LAFrom: ILDate: 11/04/2016 at 23:27
Great service, Ordered inks and pens as it was my first order was worried about the inks being sent in airmail, all of which were well packed and arrived without issues.
O.L.From: ByelorussiaDate: 11/04/2016 at 12:56
Very friendly and trustworthy seller. Highly recommended! Prompt dispatch and fast delivery. The parcel is safe. Woderful Monteverde brown ink at reasonable price. Thank you very much! I will return. Let me wish you a great success in your business. Best regards!
Ian MayersFrom: UKDate: 11/04/2016 at 11:48
Fantastic service, converter arrived this morning many thanks for your prompt solution to this minor error. Delighted with the product too. Many thanks
Ian MayersFrom: UKDate: 08/04/2016 at 11:18
goods arrived this morning excellent service but the converter for the pen to run on bottled ink was not included in the package. Is this to be sent under separate cover?
bouluFrom: belgiumDate: 07/04/2016 at 20:41
A good selection of quality items, excellent help when needed, fast and secure delivery, good/renewed internet site. A real pleasure to buy writing instruments in these conditions.
Harriet CawoodFrom: OXONDate: 06/04/2016 at 17:54
The service from the Writiing Desk is excellent in every regard. I have made two orders and both arrived quickly. The products I have ordered have been excellent. I especially love the cartridge refiller syringe pack - now all of my pens can have a variety of ink colours. The Pelikan fluorescent ink is superb too. Thank you.
JesúsFrom: NorwayDate: 05/04/2016 at 22:08
I've bought a TWSBI Eco and some ink samples. The package arrived perfectly safe, fast (a bit of delay in the shipment, probably due to Easter holidays) and at a really nice price in Europe. Compré una TWSBI Eco y unas muestras de tinta. El paquete llegó perfecto, rápidamente (aunque el envío se retrasó un poquito, probablemente porque fue justo después de Pascua) y a un precio más que bueno en Europa.
Jan ScottFrom: United KingdomDate: 05/04/2016 at 16:21
First choice for ink with one of the greatest choices on line in the UK in both bottle and cartridges. Great service, good prices.
Daniel K.From: HungaryDate: 03/04/2016 at 17:24
I'm really happy that I discovered The Writing Desk. The huge variety of products is amazing, and I believe is outstanding here in the EU. I ordered a Lamy Al-Star along with two bottles of Diamine ink and received it 9 working days after in perfect condition. The order was very nicely and securely packed with great care. I'm perfectly satisfied with the service that this site offers, and I would recommend it to every European pen enthusiast around. Thank you!
ColasFrom: FranceDate: 03/04/2016 at 16:24
Good and fast service. Thanks.
Dai EdwardsFrom: UKDate: 02/04/2016 at 21:58
I'm very happy with my purchase from here- so happy in fact that I quickly placed two more orders. All were received promptly and well packaged. I particularly like the ink samples which are great for bumping your order up to the minimum £20 for free delivery! The prices for most items are the best available and I'm sure I will be using the writing desk again.... (And again!)
AlexFrom: SpainDate: 29/03/2016 at 20:31
Surprised by the delivery! Did not expect it to be so fast. Everything was good! :) Thank you!
sara kFrom: JapanDate: 28/03/2016 at 13:25
I have ordered 10 Herbin Bleu Nuit 100ml bottles. This shop is so sincere and honest. I am to order again. Cannot find a shop like here in Japan, which has my favoite ink at this price. Thank you.
David JervisFrom: UKDate: 24/03/2016 at 20:04
Received Sailor 1911 today with ink and cartridges. Great service - thorough packaging ! Decided to try it immediately (sometimes I wait weeks to try a new pen) because of the enthusiastic review on the Writing Desk Facebook page. Put in a blue Sailor cartridge and my immediate impression is that this is a fantastic, smooth writer. Thanks for introducing me to it.
Geoff WalshFrom: UKDate: 24/03/2016 at 13:52
Converter + bottle of ink ordered 23-03-16. Delivered to my door 24-03-16. Fantastic service. Thank you very much.
Ivan KarpowitschFrom: United KingdomDate: 22/03/2016 at 17:57
Thank you again to The Writing Desk for an overall top service! I've now ordered from you at least 5 times. Each time I've been more than satisfied with the service. Received my latest fountain pen (Lamy Joy 11 calligraphy pen) early today after ordering only yesterday. Excellent! By the by, this pen is also top value at the price. Wonderfully smooth writing action & well balanced. - Regards.
Simon KOFrom: FRANCEDate: 22/03/2016 at 12:22
The package was a bit damaged but I guess that's not your fault. The items themselves were well protected (except the TWSBI pen box with a little hole but no big deal) with polystyrene and bubble wrap for the ink. Overall, good packaging. I bought the items Sunday evening and received them saturday morning (from UK to FR) so nothing to complain about. Good experience, good price, would recommend.
Margaret BealFrom: UkDate: 12/03/2016 at 14:12
Very impressed - speedy service, perfectly packaged, just what I ordered. What more can I say.
Susanne JohanssonFrom: SverigeDate: 10/03/2016 at 16:26
Hi ! Thank you so much for yor excellent service. I've ordered several times from you and your delivery rate is outstanding. Now I've ordered 8 samples of ink to test out, arrived today, Thursday. Not many sorts are available in Sweden and they're expensive. I found you by coincidence and The Writing Desk has become my favourite supplier of ink. So thank you very much from a very satisfied customer.
Juan Luis García AlonsoFrom: SpainDate: 10/03/2016 at 16:12
Hi everybody! This is my first buy at The Writing Desk and it's been amazing. So quick! Everything packed in a perfect way to resister the trip. Fragile written everywhere! And when I opened the parcel... Everything's perfect inside. All protected. A wonderful vision. Probably I will buy again because the experience has been awesome. Thanks for you work, thank you very much!
Mrs FishleyFrom: UKDate: 07/03/2016 at 19:07
I have been buying from The Writing Desk for many years. I always receive excellent advice if I have any queries and a speedy delivery service. Along with a superb collection of pens and inks, this site has a winning formula that guarantees my loyalty.
Ken ShindoFrom: JapanDate: 07/03/2016 at 09:36
It has been received today. Everything had complete set of the dignity of the order. I'm very happy, thank you!
JhFrom: EnglandDate: 02/03/2016 at 19:04
Delighted with pen.Thanks for the quick response,good communications and excellent service.
DanielFrom: USADate: 01/03/2016 at 23:12
I ordered on Thursday and my order got to the US by the following Tuesday. My order was shipped out within 24 hours of placing it. Very happy and I would order from here again.
Richard MorganFrom: United KingdomDate: 01/03/2016 at 12:32
I purchased an Edison #6 1.5mm Italic nib as a replacement nib for a Jinhao X450 fountain pen. I have again found the service from The Writing Desk to be first class. Delivery was prompt and the nib had been tuned and tested so that it performed superbly when inserted into the Jinhao X450. Many thanks.
AlexFrom: EspañaDate: 29/02/2016 at 17:54
Second time buying! Great experience, but had just a couple problems. One of the vials leaked half a mililiter ink, no big deal. And I got 2 sample of J. Herbin, Blue Ocean and Emerald Of Chivor, and seems like bottles should have been shaken a bit better before using the syringe as it seems the ink lacks sheen. But still good. Nonetheless, great web update, great new service (ink samples), affordable shipping and good prices! Thank you!
Julia OckelmannFrom: AustriaDate: 29/02/2016 at 14:31
Ordering inks from THE WRITING DESK was a first class experience , the shop offers a wide range of different brands and colours (more than anyone in Austria could dream of...). It is very easy to order , the buyer gets as much shipping informations as possible, and the desired items arrived within few days. A wonderful shop with marvellous service and very reasonable shipping costs - absolutely perfect !
Gavin SmithFrom: United KingdomDate: 29/02/2016 at 12:47
Have used this company on a couple of occasions and have found their service second to none. Great products, fast postage. Recommended 100%
I. D. LerouxFrom: GermanyDate: 28/02/2016 at 17:35
Once again, a pleasant, personalised purchasing experience. I got a TWSBI with exactly the non-standard nib I wanted, adjusted to my tastes. It is now my workhorse pen.
DeborahFrom: UKDate: 27/02/2016 at 12:19
Such an excellent service - quick efficient delivery and a wonderful range to order from. Really helpful, responsive, and very friendly. It's a pleasure every time I order! One thing - would it be possible to add a search box to the website? I was browsing the site today researching brush pens and realised I couldn't just type 'brush pen' into a search and find all available. (Maybe there is only one, the Sailor brush pen?!)
D BoggisFrom: UKDate: 25/02/2016 at 09:31
Great Lamy italic pen + ink cartridges. Super fast service & very well packed, many thanks.
S JFrom: EnglandDate: 24/02/2016 at 19:21
Prices are very good but customer service is Excellent! I will certainly be recommending you to family and friends and look forward to making further purchases from you in the future. S.J.
Lynne MackenzieFrom: UKDate: 24/02/2016 at 16:30
My order of Pelikan-Edelstein Amethyst ink arrived today, only 2 days after ordering. Wonderful service, and wonderful ink!
g.moraFrom: spainDate: 23/02/2016 at 19:28
It has been a real pleasure to buy in this website. Great item, great price, extra fast shipment and very nice people, always ready to give you a fast reply whenever you have any question. I will buy again for sure.
Jerry IsseFrom: UKDate: 23/02/2016 at 17:53
I bought a pilot capless and I have been very satisfied with the purchase. All inquiries and questions were promptly answered. The pen arrived tuned and checked and is a perfect writer straight out of the box. I can't reccomend the writing desk enough. Thank you Martin and Anna for an exceptional service.
Robert AirdFrom: UKDate: 22/02/2016 at 14:10
This is a follow up order after buying for the first time last month. Once again a first class service. My order was sent out next day and was well protected in its packaging. Many thanks for your professional service, and I will be definitely be back again.
clive wolfendenFrom: EnglandDate: 22/02/2016 at 08:53
As always very helpful service I have been using the Writing Desk many years for purchases and repairs, the life time guaranty in my Yard of Lead pen and pencil has always been honoured with the instrument returned in excellent condition.
Neil BennettFrom: United KingdomDate: 21/02/2016 at 17:56
Many thanks for the order, it arrived very promptly. Wonderful service.
Oliver SaundersFrom: UKDate: 19/02/2016 at 17:14
Fabulous service. The pen I wanted was cheapest on this site but I was worried I might have to sacrifice speed of arrival for the cheaper price. In fact i ordered late on Wednesday and it arrived on Friday morning.
Gary KempsonFrom: United KingdomDate: 19/02/2016 at 11:11
Ordered on Wednesday, dispatched on Thursday, arrived on Friday! Very well packaged and a very good price. Exceptional service. Thank you.

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