Testimonials

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5505 Testimonials -

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I came across this lovely shop on a day out in Bury St Edmunds a few years ago. I started chatting to the owners and the passion was there to see, they gave me their undivided time and it was clear that their love of all things to do with pens and ink was palpable. I would therefore go out of my way to support them ! I have just ordered 2 bottles of ink ( I love the Rohrer and Klinger "Cassia") Excellent website with great lay-out, it was easy to order. Biggest problem is getting lost in the list of beautiful fountain pens and drooling over them ! I have told my friends about their site and one friend immediately ordered a little Kaweco Sport. All in all highly recommended. You really do not need to shop anywhere else...and it was the personal touch the day in the shop that made all the difference. I wish all businesses would run like this.

Posted by Beyers Oosthuizen, UK

(5/5)

16-06-2020

Verified Purchase

Very helpful personal service arranging the non-standard pen-nib combination i have asked for.Would not hesitate to come back for my next pen!

Posted by Mate

(5/5)

15-06-2020

Verified Purchase

Thank you for the Rohrer and Klingner inks that arrived this morning. The sketchINK Emma, (The third I have received from you) and the Kastanienbraun Ltd Ed. who doesn't like a brown ink!

Posted by George T., United Kingdom

(5/5)

13-06-2020

Wow. Compliments should be rightly paid to such a good company. Next day delivery? Tick. Polite and friendly? Tick. I ordered a beautiful Sailor 1911 fountain pen in yellow and it just arrived, like they said, over £100 means next day signed delivery. It's a beautiful pen and I wish I was mad enough to buy other colours of this model. Note, they were right that Japanese nibs come up skinny, so the judgement I made in getting a broad gave me the equivalent of a medium nib. I'm very happy.

Posted by Rupe, United Kingdom

(5/5)

13-06-2020

Lovely personal service, even when we can't get to the shop. So helpful and knowledgeable at choosing just the right colour of ink when the one initially wanted wasn't available.

Posted by Celia

(5/5)

12-06-2020

It's a delight to deal with a truly knowledgeable and helpful retailer of all things to do with the 'handwritten communication'. Add to that a fast accurate response and Postal delivery to purchases of such materials, and nothing would want a customer to go to any other retailer no matter how low priced or near that may be.

Posted by Stan Oberman, UK

(5/5)

12-06-2020

Friendly and helpful service. The Conway Stewart Churchill is a fabulous pen.

Posted by Peter Walker, UK

(5/5)

11-06-2020

Verified Purchase

This was my second order, and came very quickly (despite Covid 19...). Ordering was straight forward and packaging ingenious. An old Parker pen I've had for ages has been given a 'new lease of life' with the addition of a new converter, allowing me to use it with bottled ink. (I love the detailed reviews of of Rohrer & Klingner sketch inks too...)

Posted by Jessie Nisbet, United Kingdom

(5/5)

11-06-2020

Verified Purchase

Second purchase, exceptionally quick turn-around, really great service. Product descriptions are really clear too. Thanks!

Posted by Craig Berryman, United Kingdom

(5/5)

11-06-2020

Verified Purchase

Excellent service - I ordered around midday yesterday, dispatch was confirmed in the evening and the package came this morning and super smart Lamy X The Writing Desk packaging for the pen. Much better range of products than any of the large London shops I looked at and good prices so will certainly shop with you again.

Posted by Ben Rogers

(5/5)

11-06-2020