Testimonials

Your review has been successfully sent our team. Thanks for review!
Send us Your review about an order or about our products & services.
Write a Review
Captcha
5496 Testimonials -
0 1 2 3 4 (5,0/5)
Filter:
0 1 2 0 1 (0)
0 1 0 1 2 (0)
0 0 1 2 3 (0)
It was very reassuring to choose The Writing Desk to make my purchase for a birthday. They had the patience to advise me about my doubts, and, in the end, the birthday girl loved her gift. Importantly, the same day I made the purchase, it was delivered to Royal Mail. Many thanks to Anna and Martin at The Writing Desk.
Posted by , Portugal (5/5
13-09-2021
Verified Purchase
As always excellent service from The Writing desk. The pen and ink I ordered as a birthday present arrived promptly and beautifully gift wrapped and I have complete confidence that the pen will be in optimum condition.
Posted by , United Kingdom (5/5
10-09-2021
On time and very well packaged - quality service which was in keeping with the quality product that was bought.
Posted by , UK (5/5
06-09-2021
Verified Purchase
How easy are they to work with. Looked for ages for waterproof ink I could trust. The Writing Desk had it. Looking forward to doing more business with them. I also treated myself to a new fountain pen.
Posted by , UK (5/5
03-09-2021
Verified Purchase
Excellent service. I went to them for a specific pen, which was offered at a very competitive price, ordered it lunchtime yesterday, and it was here with the post this morning. Many thanks for such prompt service every time!
Posted by , UK (5/5
02-09-2021
Verified Purchase
I’ve been a customer for well over 10 years and I love The Writing Desk. They have bent over backwards to provide me with their display model after stock has run out, have changed the nibs to ones I prefer etc. Their nib testing and tuning for Conklin Omniflex pens is really great. Only ever had a problem with two orders - one was a dented lid I could not open and not a fault of the company but probably the manufacturer: they issued another immediately without question. They also once sent the wrong ink because of near-identical boxes and a minor difference in product name. Again, fixed instantly, they could not have been more helpful. The true value of a company I feel always shows when something goes wrong and how well they rectify it and in that sense, The Writing Desk are amazing.
Posted by , United Kingdom (5/5
01-09-2021
Verified Purchase
Spoke to Martin on a Tuesday afternoon to ask some technical question on a specific pen. He was most helpful and knowledgeable about this particular pen and I duly placed my order with him. (Price was extremely competitive for Lamy product line.) Package arrived Wednesday afternoon, less than 24 hours later! This is good Customer Service - bravo!
Posted by , United Kingdom (5/5
01-09-2021
Expeditious and beautifully packed. I am delighted with the Pilot Falcon SF Thank you
Posted by , Scotland (5/5
27-08-2021
Verified Purchase
Very trustworthy, shows items in stock, got an invoice, prompt delivery, great choice and service , packaged well - perfect!
Posted by , United Kingdom (5/5
27-08-2021
Another perfect delivery from the Writing Desk
Posted by , UK (5/5
26-08-2021
Verified Purchase

Testimonials ( 5496 )
(5,0/5)

Review By Ray Neal,
Excellent service as ever. Everything was well wrapped (useful with a bottle of ink) and arrived pro ...
28-03-2024
Verified Purchase
Review By hils edwards,
Impeccable and prompt service yet again from Anna and Martin. Meticulous attention to detail, nib t ...
27-03-2024
Review By Angus,
I'm not surprised to see so many 5 star reviews. Every pen or nib from The Writing Desk has been sup ...
23-03-2024