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Our Customer Reviews and Testimonials

The following is a set of genuine testimonials from just some of our many customers.
If you would like to add something yourself please visit this page.

We currently have 4169 entries.

David MacDonaldFrom: Perthshire, ScotlandDate: 26/04/2017 at 16:07
I was so impressed with the small Herbin fountain pens and rollerballs that I came back for several more. Amazing quality considering the price: they all write flawlessly smooth and no skipping. Needless to say, the same well-oiled ordering and delivery process continues to work flawlessly. I am saving up for a Namiki Nippon Art fountain pen so I will be back some time.
Michael WFrom: UKDate: 25/04/2017 at 21:23
I have just received the TWSBI Eco pen in white and am absolutely delighted with it - a very smooth nib (broad) and a good flow of ink. As a pen for everyday use it is moderately priced, very robust and more than fit for purpose!
Joel SheinbaumFrom: IsraelDate: 22/04/2017 at 18:27
I ordered Diamine ink from "The Writing Desk". The communication was prompt and efficient, the P&P reasonable, the shipment was fast and the order arrived very well packed in perfect condition. Whole heartedly recommended !
Simon BoulterFrom: UKDate: 22/04/2017 at 11:43
Very prompt and efficient service. Very pleased with the Kaweco AL Sport fountain pen that I purchased, and also with the leather case that accompanied it. Will definitely come to you again. Thanks.
Ray CollierFrom: WalesDate: 21/04/2017 at 18:28
Thanks once again to The Writing Desk - just love the Sailor 1911 what a superb pen to write with - delighted with the broad nib I ordered. My wife has nabbed the red white and blue TWISBI I ordered at the same time - looks like I'll have to negotiate a loan from her on that one as she loves to draw with the 1.1 nib.
David MacDonaldFrom: ScotlandDate: 20/04/2017 at 17:52
I've ordered from The Writing desk for several years now, and the same excellent service goes just goes on and on it's no accident. And I mean excellent, not just plain old good or very good. If you want your order delivered quickly, securely packaged and an overall reliable and high-quality service then look no further.
Bruce MackenzieFrom: CornwallDate: 19/04/2017 at 12:01
Very efficient and prompt acknowledgement of my order and delivery. The ink purchased was very competitively priced with free delivery over 20. The writing Desk is now my preferred supplier of ink and I am happy to recommend.
David BainFrom: UKDate: 19/04/2017 at 09:54
Fast and efficient service once again. Great products too! Many thanks, David Bain
KMFrom: UKDate: 17/04/2017 at 10:19
My first experience doing business with 'The Writing Desk'. Though it was a low value transaction for a TWD Filling kit, it was dealt with professionally - quick dispatch and follow up communication. Would certainly consider TWD next time I go looking for stationary online. Thanks.
Jane From: UKDate: 12/04/2017 at 16:25
Thanks for your great service. My order arrived promptly and was very carefully packed. I particularly like being able to buy ink samples so I can test out the colours. So much better than buying a whole bottle and then not liking it.
Annie CannonFrom: USADate: 08/04/2017 at 17:41
Super service and price! The price was less than what it sells for in the States (if you can even find it!), and even with the shipping I got it for less than I would have paid locally. Shipping time was excellent, even from overseas. I've put The Writing Desk on my 'go-to list'.
MIKE GILLIESFrom: UKDate: 06/04/2017 at 20:56
Delighted with the bottle of ink . Delivered within 24 hours ,really well packaged and great colour ink .
MollyFrom: United StatesDate: 04/04/2017 at 18:15
Everything arrived safe and sound in around a week from the time I placed my order. The pens write beautifully and the nibs I ordered were packaged securely and in a thoughtful manner. Well done! Thank you!
Dr Sabah N HamadFrom: United KingdomDate: 29/03/2017 at 16:42
Always excellent serve, I placed an order yesterday it was promptly despatched first class Royal Mail, it arrived this morning. The packaging was optimum. Although I had a limited experience with the Writing Desk but the service had been always at best.
JulianFrom: UKDate: 26/03/2017 at 15:17
I recently ordered a Pelikan M205 from the Writing Desk, and I'm very glad that I did. The tuning service provided is indispensable - the nib gives exactly the line that I wanted. The packaging and delivery were also top notch, in short, I could not ask for more, and I look forward to ordering further pens and inks from the Writing Desk.
Lynne MackenzieFrom: UKDate: 24/03/2017 at 14:07
Parcel arrived today. Astonishing service as usual. The Pelikan "Smoky Quartz" ink is lovely. Difficult to see how they could combine brown and grey successfully - but they've done it! Delighted.
T. LovellFrom: United StatesDate: 22/03/2017 at 22:53
I ordered a Namiki Maki-E Nippon Art fountain pen with medium nib and several ink bottles. To my delight, everything arrived overseas in perfect condition and in a most timely manner, as well as wonderfully packaged as a birthday present (a special touch from The Writing Desk, as I had mentioned it was a gift to myself). Splendid service and will definitely be ordering from The Writing Desk again.
B.AnsteeFrom: EnglandDate: 22/03/2017 at 20:31
Quick delivery well packaged and free special delivery.
AlexandrosFrom: Hellas (Greece)Date: 22/03/2017 at 15:55
I have ordered an Edison Collier Antique Marble fountain pen, a Pelikan M400 Fountain Pen brown/tortoise and an Edison Steel nib (No.6) and they arrived in perfect condition as described, perfectly secure without any problem. Martin performed check for the nibs to ensure the immediate use of the pen. The parcel arrived in 8 days after the payement. Bottom line: Thank you for an easy, pleasant transaction. A pleasure to do business with.
y.yFrom: japanDate: 22/03/2017 at 14:46
good seller! thenk you so much.
Luis BendezuFrom: USADate: 20/03/2017 at 11:29
I've placed two different orders and have been extremely happy. Living in the US I was a little worried about ordering from overseas, but The Writing Desk has been wonderful all the way. I appreciated their updating me when something had shipped and the pens were exquisite. Would recommend them without any reservation.
MalcolmFrom: UKDate: 16/03/2017 at 06:13
Excellent as always. Thank you very much.
Diego GonzalezFrom: SwitzerlandDate: 12/03/2017 at 11:39
The pen arrived in less than a week. It was in perfect state, tested and tuned. Excellent service.
Cherry StephensonFrom: UKDate: 11/03/2017 at 15:40
If you use a fountain pen and you want a specialist service, as I did, then The Writing Desk is probably the only place in England that can help you. I had been searching for several years to find a firm able to access a craftsman able to modify a gold nib for my Pilot Capless pen to an italic. I was on the point of trying a company in USA, when I discovered The Writing Desk. Both Anna and Martin were extremely courteous, helpful and patient, particularly when I held up proceedings with a holiday. I now have the nib, ground down to match my regular script. The service I received was excellent. Thank you.
Michael de SilvaFrom: Sri LankaDate: 09/03/2017 at 08:09
I've been buying my supplies from Anna and Martin since my Uni days dating back to 2002-ish. I left England post-2008 after my Masters and since then pretty much order all my inks exclusively from them. Highly recommended!! Best wishes, Mike.
Robert MaughanFrom: United KingdomDate: 08/03/2017 at 14:48
My Pelikans all (3) write a wet line so no good on cheaper stock. Mentioned to Martin when buying an EF for my M205 and added Pelikan 4001 ink on his recommendation. The tuned nib is gorgeous. No other word for it. I'm not big on flexy but there's the tiniest give in the nib which complements my tendency to add a flourish here and there. Love it. Thanks guys.
Lesley CollierFrom: WalesDate: 07/03/2017 at 22:44
Have just received my Edison Pearlette - Lapis Lazuli pen . So delighted , not just by the amazing colour but what a delight to use - so smooth ! The site was really easy to use & delivery was very quick . Impressed ... I will be returning !!
Kristine MartinFrom: CanadaDate: 07/03/2017 at 21:22
After an impatient and anxious wait, my Fireblue Liliput arrived safe and sound today. It is beautiful with the bronze clip and is tuned to write exactly as I hoped! Thanks so much!
Mark NolanFrom: U.K.Date: 06/03/2017 at 11:19
I ordered my Pelikan classic 250 because I was experiencing flow problems with my Conklin All American and my TWSBI dia 580 (to a lesser extent). It was the first time I've spent so much on a pen, but boy I'm glad I did. It writes beautifully, no flow problems and a very classy feel in the hand. It is quite small, but the writing experience is so good it more that makes up for it. In fact it's just encouraging me to save up for an m800 tortoise shell. The service from TWD was excellent as per usual and I would highly recommend them to anyone, their after sales service is first class too. I wouldn't buy from anyone else.
Ray CollierFrom: WalesDate: 02/03/2017 at 15:05
Many thanks to the Writing Desk - have just received my Edison Collier fountain pen - if you're looking to make a statement then the Persimon Swirl is just the thing. Can't wait to use it. A speedy service and turnaround from making my order and so well packaged to protect the pen in the post - I was very impressed. Thanks again
R.C.From: JapanDate: 01/03/2017 at 12:05
We received "Viceroy Grand" my ordered. Thank you for your prompt shipment delivery. Deep engraving has power. I really love them! With heartfelt thanks!
Jeff DunnicliffFrom: United StatesDate: 23/02/2017 at 17:46
I HIGHLY RECOMMEND The Writing Desk. I was looking for a new fountain pen (I have a Visconti Van Gogh purchased in 2004 ? 14k gold nib) and came across the Pelikan special edition M400 Brown Tortoise. I wanted the italic nib which is not available for purchase in the US through an established retailer (I'm leery of secondary markets which can be awash with counterfeit products). My search led me to The Writing Desk. Not only did they have the best price, but their service is outstanding. I e-mailed a question prior to purchase, and received a prompt and courteous reply. The purchase experience itself was flawless. The pen arrived in 8 days to my home on an island in the Puget Sound (Washington State). and was very well packed. True to their word, the nib was perfectly tuned. A wonderful purchasing experience!
John lewisFrom: UKDate: 23/02/2017 at 15:37
Thank you so much for such an exceptional service It'll probably exhaust my superlatives. My items came incredibly quickly (next day) and were superbly and safely packed. You can't really put a price on the care and attention to detail you receive here so why use any other site. mH
DenisFrom: LithuaniaDate: 22/02/2017 at 17:19
Very prompt. Good packaging. Im very pleased.
Jon WhiteFrom: United KingdomDate: 20/02/2017 at 18:23
Thank you for promptly sending my Pilot Capless replacement nib, rhodium M. It arrived quickly and writes beautifully. I shall recommend The Writing Desk to friends who like fountain pens.
RD11From: New ZealandDate: 19/02/2017 at 20:01
Promptly shipped, well packed, with a question about delivery helpfully and quickly answered. The price, even with tracked shipping included, is lower than what one would find in New Zealand for the same pen and ink. I will be happy to buy from Anna and Martin in the future. Thank you!
ShoaibFrom: PakistanDate: 16/02/2017 at 20:26
I have ordered several pens, ink & accessories from TWD in last 14 months & always received top notch service. Both Martin & Anna are not only friendly & helpful but also know how to do to secure packing of items before dispatching them. I have noted it many times that they go above & beyond to make sure their customers are satisfied with their purchases. I will definitely be doing business with them in future as well.
Roger HowardFrom: UKDate: 16/02/2017 at 09:12
As always, very prompt delivery and excellent packaging - just the service one would hope for. Thank you.
Matthew RumboldFrom: United KingdomDate: 15/02/2017 at 17:01
I have just received through swift service the Edison Collier Persimmon Swirl. It is a beautiful pen which writes smoothly. Tested by Martin, the pen is magnificent. Thanks for the excellent and attentive service.
Joe ChouFrom: TaiwanDate: 15/02/2017 at 01:46
Great peice! Nice service! Just received my lovely Grand Victorian. I believe I'll come back and shop more!
LangFrom: AustraliaDate: 14/02/2017 at 01:29
Thank you!, Anna and Martin. I was very pleased with my purchase the items were well packaged and arrived quickly. Best Wishes Lang
DannyFrom: UKDate: 12/02/2017 at 11:09
Love my TWSBI 580 AL with Iroshizuku yama-budo ink - writes brilliantly and looks fab. Rapid service and excellent communication. Thank you Anna and Martin. Hope to do business again. Danny
N BFrom: UKDate: 12/02/2017 at 09:08
Leads fitted my vintage pencils perfectly, prompt and efficient service. to be recommended.
M.A.From: UKDate: 10/02/2017 at 12:17
Excellent communication and customer service at a very competitive price! Contacted them for an enquiry about out of stock items and was kept up to date and once in stock, items were despatched quickly. Very happy with with their stock selection and they are excellent value - will be my go-to supplier for my recent relapse into fountain pen addiction and source for writing accoutrements as gifts for friends.
Hwasu KimFrom: KoreaDate: 10/02/2017 at 02:38
Fast and kind answers to questions. Quick delivery. Overall great service.
Paul BayesFrom: UKDate: 08/02/2017 at 17:17
Excellent service as always. What a great shop!
Gordon HendersonFrom: FinlandDate: 07/02/2017 at 20:42
Hello, I ordered a Lamy Safari Special Edition Pen for my son in London on Friday. It arrived today, everything seems OK. Many thanks for your very efficent service. Hope to order some things again. Will you be getting any new stock of Clairefontaine Roadbooks in different colours and lined pages?
Marc FanFrom: TaiwanDate: 06/02/2017 at 04:17
Excellent service, unbeatable price, careful package, I am very happy with The Writing Desk.
RudolfFrom: AustriaDate: 04/02/2017 at 17:11
Dear Anna and Martin, with pleasure i have received your prompt delivery *****. Best wishes Rudolf
Nadira kurthaFrom: UkDate: 04/02/2017 at 14:38
Received my order today just love the look of the inks can't wait to try them. Just wondering if the Flower Inks by Diamine can be used with a paint brush? Thank you Regards Nadira

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