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Our Customer Reviews and Testimonials

The following is a set of genuine testimonials from just some of our many customers.
If you would like to add something yourself please visit this page.

We currently have 4169 entries.

MohammedFrom: United KingdomDate: 15/09/2017 at 17:43
Excellent service. Always deliver on time. Always with great care and due diligence, wanting the customer to enjoy the products they offer. Never hesitate to order from them.
Geraldine WillsFrom: UKDate: 14/09/2017 at 10:08
Beautiful pen, arrived within 3 days and well packaged. Great service, very pleased.
PamelaFrom: UKDate: 09/09/2017 at 13:16
As always, superb experience with The Writing Desk. Ordered Thursday afternoon, arrived Saturday morning. I'm trying the filling syringe for the first time and it makes filling from a bottle or sample tube a breeze. Thanks Anna and Martin for providing such a good online shopping experience.
KaylaFrom: EnglandDate: 05/09/2017 at 17:11
Well packaged and promptly delivered. The item was value for money and I will consider shopping here again.
Alan GilliganFrom: Date: 05/09/2017 at 11:04
Excellent customer service. Delivered within 24 hrs of placing order. Very pleased with goods. Thank You
John WilliamsFrom: United KingdomDate: 05/09/2017 at 10:24
Just received Diamine I ordered. The service was very quick and the ink well packaged for safe delivery. Good reliable service as ever.
MikeFrom: UKDate: 04/09/2017 at 14:20
Very prompt delivery, slight problem with order which was sorted out quickly and easily. Nice people to deal with, totally recommended.
CarolineFrom: UKDate: 01/09/2017 at 21:55
Super-fast delivery, even though they were only just back from holiday. Thank you!
Caroline RixFrom: United KingdomDate: 01/09/2017 at 11:19
Excellent service as always. I got a Start Bay Navigator, and received it far faster than expected. It was extremely well packaged too. This notebook cover is beautiful, and even better than expected. It certainly lives up to expectations, and I am very happy. Thank you!
Riccardo AntonangeliFrom: ItaliaDate: 31/08/2017 at 14:39
Fantastic service!
Michelle BuckleyFrom: U.KDate: 26/08/2017 at 07:00
I'm so pleased with all the items I ordered. They arrived very quickly. It was so nice to find such a wide variety of inks etc. everything and more for the fountain pen user. I will be back to try more of the different coloured inks. I didn't want to buy my cartridges in the mainstream shops as I've got a good quality pen and had been advised to buy good quality ink for it and feel I have found somewhere that I feel happy with.
PeterFrom: United KingdomDate: 25/08/2017 at 13:33
I was wondering where in the UK I could possibly buy an Edison pen, and The Writing Desk is it. I enjoyed looking for the pen of my choice in the extensive selection available, and I was impressed with the "Next day" speed of delivery, of a well-wrapped package. A extra touch is the certificate to say and show that the nib has been tested. First-rate all round, and a nice coincidence is that we're in the same County.
SarahFrom: United KingdomDate: 25/08/2017 at 11:34
Excellent website - fantastic service - many thanks.
JCFrom: UkDate: 24/08/2017 at 18:47
Fountain pens are my hobby and have been for years. I have used TWD many times and they offer fantastic service, first class knowledge and we are jolly lucky to have them based in the UK. If you order a nib, they test it. Sounds like a little thing but it is incredibly important. It gives you the confidence that whatever you order will work, first time ever time. I have also had the pleasure of speaking to them on the phone and they go out of their way to be helpful and understanding. I wish them well and urge whoever reads this to shop with confidence.
ChristopherFrom: UK/CyprusDate: 24/08/2017 at 02:55
Thank you so much for the great service! After desperately trying to find my favourite inks online while on holiday you were the only sellers to carry the colours I needed with some other items that were all competitively priced, then was pleasantly surprised to receive my order neatly packaged just four days after placing my order and that's shipped to Cyprus! Look forward to ordering from you again. From a very happy customer painting on holiday.
Bonnie Van DykeFrom: United KingdomDate: 19/08/2017 at 16:53
I'm so flipping pleased with The Writing Desk! My order came so fast I'm not even sure how that happened and my Twsbi Eco and ink samples are amazing - I'll be back, thanks so much!
Akira ManabeFrom: Hong KongDate: 19/08/2017 at 14:29
Yesterday I have received Yard-O-Led Viceroy Grand Victn F. I am very satisfied this fountain pen and your service. I'm really thankful to you. Regards.
E. ZavvosFrom: United KingdomDate: 15/08/2017 at 13:29
It is the third or fourth time I order from here in a short while. I have received nothing but wonderful, quick service from these people. Anna and Martin own a decent, honest business with a well-sized catalogue of quality brands and very competitive prices on most of their products. If you are looking for fountain pens and supplies, this is one of the best shops in the UK to shop from. It's been a pleasure dealing with you, keep up the good work.
Dave PawsonFrom: United KingdomDate: 09/08/2017 at 10:01
Ordered 4th, delivered 8th. Well packaged, no damage.
Ray CollierFrom: WalesDate: 08/08/2017 at 20:51
A great range of pens and inks and brilliant customer service to match. My Custom 74 arrived today - can't wait to ink it up. Pen envy has resulted in my wife ordering a green AC Sport.
sue McDonaldFrom: United KingdomDate: 08/08/2017 at 19:42
Thank you for a well packaged and perfect couple of writing pads. Good communication and delivery. I am very happy with the products
Simon CooneyFrom: United KingdomDate: 08/08/2017 at 17:45
First class service. Many thanks. The new nib fits perfectly
Ron BaxterFrom: UKDate: 08/08/2017 at 15:16
I love my new turquoise TWSBI and my Pelikan dark green ink. Thanks for the quick and efficient service.
IgorFrom: United KingdomDate: 04/08/2017 at 01:42
Another purchase from theWritingDesk, this time the Lamy 2000. I have an extra fine nib on it adjusted by Martin - very smooth writer - writes more like fine from Pilot (or maybe a tiny bit broader). Sometimes I have an impression of a little stub-like line variation. What a great pen!
Linsey TrussellFrom: United KingdomDate: 01/08/2017 at 18:26
Excellent service... Good prices, well packaged and fast delivery. Thank you.

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