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Our Customer Reviews and Testimonials

The following is a set of genuine testimonials from just some of our many customers.
If you would like to add something yourself please visit this page.

We currently have 4169 entries.
 


jan piggottFrom: ukDate: 02/10/2013 at 07:57
Many thanks for delightful packing and great expedition
Paul BayesFrom: UkDate: 01/10/2013 at 18:12
Excellent service as always. Thanks!
KazutoshiFrom: CanadaDate: 29/09/2013 at 18:36
They ship fast in a well-padded box as usual. The place to do business for your writing requirement.
Karen KFrom: UKDate: 29/09/2013 at 01:29
Thank you, Martin, for the advice re the Faber Castell Basic fountain pen in EF nib. It is brilliant! The nib is astonishingly smooth for a "cheap" pen - it could pass for a far more expensive pen. And the weight doesn't bother me, surprisingly: I think it must be well balanced.
PaulFrom: United KingdomDate: 26/09/2013 at 12:33
I ordered a bottle of Sailor ink, which was delivered very quickly and with good communication throughout. I will definitely be using these guys again.
Ian FFrom: EnglandDate: 25/09/2013 at 20:22
The website was easy to use and delivery could not have been quicker: order placed late Monday night and delivered, carefully packed, in Wednesday morning's post. Excellent service. Thanks.
YingFrom: SingaporeDate: 25/09/2013 at 05:52
Order was dispatched within half a day and arrived today! Took less than a week! Made some savings than if I had purchased at a brick and mortar shop locally.
RobertFrom: UKDate: 24/09/2013 at 12:14
I was very impressed with the personal service. I emailed my nib requirements and my TWSBI Micarta EF turned up EXACTLY as I requested. Fantastic job. Super fast delivery, great service, really polite and friendly. I'll be buying here again for sure! Thanks! Robert
Phil DydeFrom: United KingdomDate: 23/09/2013 at 09:53
This is not the first time I have used this company, the service is exemplary. This time I have ordered their own ink brand and found it to be of high quality and good value. Together with the professional handling of my order I have no hesitation in recommending this company.
Maurice AlstonFrom: UKDate: 21/09/2013 at 10:39
Astonishingly quick delivery. A very easy to navigate website. Altogether a very pleasant company to deal with.
Laura CrawfordFrom: UKDate: 20/09/2013 at 09:05
I received my Lamy Safari Neon fountain pen with left handed nib yesterday. It is a fantastic product and writes incredibly smoothly. Great product, excellent price and fast delivery! Thank you!
BKFrom: United KingdomDate: 20/09/2013 at 08:49
Excellent after sales care, prompt response and matter dealt with to my satisfaction. Would definitely buy regularly from them in the future.
Mark PorterFrom: United KingdomDate: 17/09/2013 at 18:57
This was my first experience in dealing with The Writing Desk & before making my purchase I exchanged several emails with Martin. Asking for both help & advice, all my emails where answered promptly with great care & consideration. As for the actual purchase, well needless to say I'm extremely pleased with my new Edison Pen. The Writing Desk offer a good range of products, 1st class service, backed up with superb & experienced customer support. I'll certainly be back for all my fountain pen requirements, Superb, Thank you.
Simon Constant-GlemasFrom: UKDate: 16/09/2013 at 13:57
I am a huge fan of the "the writing desk", nothing is too much trouble for Anna and Martin who are happy to advise and help with any concerns. Customer service is excellent. I have recently ordered some new Twisbi 580's and a selection of inks. My order arrived promptely and was very well packaged. I would highly recommend the writing desk.
KazutoshiFrom: KanadaDate: 15/09/2013 at 00:38
My first order has arrived. Was a small one, less than 20 worth, but was taken care of nicely. Was shipped out well within the timeframe indicated, said other way, very fast. Was packed securely in a strong box. Only the Sherman tank can crash it. Seriously, I'm happy with their service and am already contemplating a second order to place soon. Thanks, The Writing Desk!
Ray NealFrom: UKDate: 13/09/2013 at 15:25
Items excellently packed as always and delivered quickly
Marcel TrummFrom: GermanyDate: 12/09/2013 at 13:08
The Sailor Brush Pen with the Sailor converter arrived today, very well packed. Thank you very much. TWD, well recommended!
LewisFrom: EnglandDate: 12/09/2013 at 10:50
Delivery ordered on Monday evening, pen and ink arrived on Wednesday morning, well packaged and exactly as requested. Very good service as per usual. Will continue to use the Writing Desk.
Nicolae S.From: JerseyDate: 12/09/2013 at 02:07
I'm very happy with TWD, i post an order Monday afternoon and receive it by Wednesday in Jersey, CI. Very well packed, first class delivered, great customer care! Thank you Anna and Martin!
VinceFrom: CanadaDate: 10/09/2013 at 04:56
I was browsing around looking for fountain pens and ink. And well, everything in canada and the us is just too damn expensive. Finally I found the writing desk. And even after shipping from the UK up to Canada, I was able to save in between 20-30% compared to amazon.ca and other pen shops. I am so pleased with my findings, I will keep ordering from the writing desk. Thank you guys for your low prices!
Jazini DorchehFrom: UKDate: 09/09/2013 at 09:20
Excellent Service and On Time Delivery. Very pleased with support I have been receiving over the last year. Well Recommended.
JoFrom: UKDate: 04/09/2013 at 20:26
I've been a Writing Desk customer for several years. I keep coming back because this site has always been honest and open with me, keeps in touch throughout the transaction, lets me know if there are any issues with my order and offers different ways to resolve whatever the problem is. Straightforward orders are fulfilled quickly. So - a reliable company with great product at prices that are much the same as other suppliers. I'm a happy customer!
AxelFrom: GermanyDate: 04/09/2013 at 19:53
Fast and friendly.
Philip GaleFrom: ukDate: 04/09/2013 at 00:21
Thankyou for your amazingly quick delivery. I have bookmarked your site as I can see myself buying more. Thankyou.
Mrs. E. GildingFrom: EnglandDate: 02/09/2013 at 12:23
It is such a pleasure to order from The Writing Desk, the descriptions of their items are a joy to read ,and their attention to detail is to be commended, as is the first class service they give.

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