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Our Customer Reviews and Testimonials

The following is a set of genuine testimonials from just some of our many customers.
If you would like to add something yourself please visit this page.

We currently have 4173 entries.

InigoFrom: The NetherlandsDate: 04/02/2014 at 09:18
as always: fast delivery, excellent service.
Arnaud R.From: New ZealandDate: 03/02/2014 at 20:27
Friendly customer service, very reasonable shipping charges to NZ, and perfectly packaged. I have nothing but praise for The Writing Desk.
Sharon SpiteriFrom: UKDate: 03/02/2014 at 17:48
I absolutely love The Writing Desk and wouldn't buy my fountain pen paraphernalia anywhere else as I get such swift and good service. Even if I'm tempted while surfing or shopping elsewhere I now tend to check if TWD stocks the item I want first before considering any other retail outlet. Well done on being consistently excellent.
Susan ParkerFrom: UKDate: 02/02/2014 at 19:05
I have used The Writing Desk a couple of times now and am impressed with the prompt service and the quality of the goods
John WeltonFrom: United KingdomDate: 01/02/2014 at 12:30
Excellent friendly service. I requested a small change to my order and they were able to make the changes without any hassle and without delaying the delivery. I would be very happy to recommend The Writing Desk to my family and friends.
f.oakesFrom: United KingdomDate: 31/01/2014 at 16:43
lovely items , the inks are fantastic colours and the bakelite containers are great ! Super fast post too !
SILVIU LUPESCUFrom: ROMANIADate: 27/01/2014 at 15:27
It was for the second time that I placed an order to The Writing Desk. The response was very fast (the same day), the dispatching also, and the parcel arrived in Romania just in four days (a record!). I am absolutely delighted with the packing and the delivery. Congratulations.
KevinFrom: UKDate: 26/01/2014 at 14:38
Very very fast delivery - almost unbelievably so! Thank you very much! I received 2 nice Lamy pens with EF and italic nibs and they are all lovely! Now all I need to do is find a way to save up enough to replace by stolen Sailor ribbed Naginata togi ribbed pen! I had no idea how expensive they had become!!! Shame as it was my all time favourite pen! If I do manage to save it up then I will be buying from the writing desk!
C. TracyFrom: USADate: 23/01/2014 at 22:04
My order was shipped very promptly. The price for the item purchased, a new nib for a Pelikan fountain pen, was priced competively.
David NoonanFrom: IrelandDate: 21/01/2014 at 09:07
Well-priced item with reasonable delivery costs. Thanks in particular for fitting the italic nib - at no extra cost, unlike some other sites.
Dejan SlavkovicFrom: SerbiaDate: 20/01/2014 at 20:42
Good service, quality products and very nicely packed.
Rodrigo CiukailoFrom: EnglandDate: 20/01/2014 at 17:11
Very nice pen excellent services provided by your company 5stars service . Thank you very much hope doing bussiness again soon
David BallFrom: EnglandDate: 20/01/2014 at 11:05
Superb service on the repair of my 2 year old TWSBI 540. I would call this service above and beyond any other that I have encountered. It as reassured and put my faith back into the TWSBI product. Now then what should I buy next from the TWSBI range. Once again thank you for a wonderful service Regards David
Steve PFrom: EnglandDate: 18/01/2014 at 17:41
Very rapid response and delivery. Nice pen!
Gaetano BorrelliFrom: ItalyDate: 17/01/2014 at 07:05
I am very pleased with the service. The shipping was fast and economical. The packaging excellent. Costs are also the best I've found on the net.
Lynne MackenzieFrom: UKDate: 16/01/2014 at 15:24
Excellent and prompt service,plus great advice given over the phone. Thank you.
Mark HarrisFrom: UKDate: 10/01/2014 at 12:10
Great service thank you! I liked the website as it allowed me to choose the pen I wanted with the specific nib that I wanted with no fuss. Great correspondence throughout the order process (I made a mistake in my order). Very quick delivery and item was well protected in packaging. Happy days!
OlgerFrom: EstoniaDate: 09/01/2014 at 15:56
I am a repeat customer and for several reasons: - extremely good selection of inks - very informative website - fair prices both for goods and shipping - secure packages My last order was - unsurprisingly - no exception. :) Highly recommended!
Alim IslamFrom: UKDate: 09/01/2014 at 02:43
Thank you for the excellent service - the packages arrived on time, exactly as ordered. Perfect condition, with the inks safe inside bubble wrap. I bought a TWSBI Diamond Mini and I am very pleased with it. There were no problems starting up, the ink flowed well even without flushing. I'm not sure if you had to adjust the nib, but it was a wet writer exactly as I requested. It could well be that the TWSBI mini is designed that way. The pen itself is very comfortable to hold, with a nice solid feel to it despite it being a short pocket pen. With the cap posted it feels just like a normal pen. The inks were all delightful, although the Diamine Imperial Blue had a more purple tint than expected from your col-o-rama. Worth checking? Saragossa Blue is an amazing new ink. All in all, I'm more than pleased to recommend The Writing Desk to anyone looking around to buy a pen.
SimonFrom: United KingdomDate: 07/01/2014 at 19:10
Ordered the TWSBI Micarta with F nib. Extremely pleased with the purchasing process from TWD. Pen received well packaged and out the notebook (a fine idea) the pen is a delight.
Eva SohlbergFrom: SwedenDate: 07/01/2014 at 15:34
The packet with De Atramentis Document Ink and Filling Kit was delivered today right to my doorstep mailbox - only 6 days from order despite of holidays, thank you. I received the Dark Blue instead of the Blue ISO-certified label in German on your webpage and reviewed on the Internet, but it doesn't matter. I'll try this one out. Only there seems to be no other ISO-labeled fountain pen inks around than this particular one. I don't intend to write my last will and testament right now, anyhow :-) The packet was very well wrapped and according to regulations. This was not my last order with you, I'll be back. Many thanks.
DanFrom: UKDate: 04/01/2014 at 15:50
Delightful and helpful service - again! Thanks Anna and Martin.
Simon FieldFrom: EnglandDate: 04/01/2014 at 14:21
Ordered my pen on Wednesday 1st Jan and it arrived on Saturday 4th Jan. it was very well packaged and arrived in pristine condition. The pen itself is exactly what I was after and writes beautifully. I will have no hesitation in using The Writing Desk again for future purchases and I will be recommending them to my friends and relatives too. Many thanks from a very satisfied customer. Regards, Simon
MartinFrom: UKDate: 03/01/2014 at 14:05
Very pleased. The order arrived very quickly, and was very well packaged.
Josué M.From: SpainDate: 03/01/2014 at 13:29
TWSBY VAC 700 . Perfect as always. I love this store :D . I hope you having a wonderful 2014 .

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