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Very smooth process from start to finish - with informative and prompt advice. The pens, ink, convertors all arrived in excellent condition, and were delivered faster than an interstate parcel here. I love the 1.1 safari nib and the limited edition green colour. Would highly recommend, and use again. Many thanks, kyliePosted by Kylie, australia (5/5) 25-09-2012
Thank you for the superb service with the TWSBI 540. The replacement barrel arrived the next day and I fitted it easily using your instructions.Posted by Kate, United Kingdom (5/5) 21-09-2012 Verified Purchase
I bought a Lamy nib, and it came very well packed. The delivery was fast. I'm looking forward for new deals.Posted by Marcos, Brazil (5/5) 18-09-2012 Verified Purchase
I have received the items in my order very well packaged. There isn't possibility of damaging the pen or the ink bottle. The pen, a TWSBI 540 colour with F nib is a good pen for quality/price, and the offer of a more expensive pen in substituion of a pen out of stock is a sign of the attention of The Writing Desk for the Customer Satisfaction. So, just like the other time I'm very satisfied by the service of The Writing Desk.Posted by Flavio, Italy (5/5) 12-09-2012 Verified Purchase
Just received my new fountain pen and beautiful inks -- I couldn't be happier. Very efficient customer service very much appreciated.Posted by Beth, UK (5/5) 11-09-2012 Verified Purchase
Excellent service, as always. Many thanks.Posted by John Ardill, United Kingdom (5/5) 06-09-2012 Verified Purchase
I have used The Writing Desk for over 10 years for the beneit of 9 successive grandchildren. They have been unfailingly prompt, efficient, accommodating and courteous. I cannot recommend them too highly.Posted by Colin Sydenham, United Kingdom (5/5) 05-09-2012
Thanks. I was pleased with my purchase. All good - the product, communication and prompt delivery!Posted by Dorothy, Australia (5/5) 05-09-2012
My ink arrived thank you very much - another succesful purchase from you guys!Posted by Stefan, Great Britain (5/5) 04-09-2012 Verified Purchase
The Writing Desk is one of the most consistently reliable online sellers of fountain pens and related articles. Thank you Anna and Martin - you certainly know what excellent customer service is all about!!Posted by John, Malta (5/5) 28-08-2012 Verified Purchase