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Smooth transaction, packed well, very quick shipment. Thank you. Posted by Naotaka, Japan (5/5) 12-06-2013 Verified Purchase |
Fantastic company. I've bought five Lamy Studio pens with different nibs and all are excellent. I also appreciate the convenience of ordering Diamine ink through the company along with my pens. Great products, fast shipping, and great customer service. Posted by Jilayna, Canada (5/5) 12-06-2013 Verified Purchase |
Great service, especially concerning the update emails. Fast delivery, great pen. I couldn't be happier! Posted by Chris, UK (5/5) 11-06-2013 Verified Purchase |
First time using The Writing Desk but I was encouraged by many positive mentions on pen forums and the well laid out website. I enquired about the availability of an Edison Pen Company pen and received a prompt reply saying it would be put on the website any day now (awaiting delivery from Edison). The pen was listed the following day and I placed an order adding some ink too. The package was posted the next day and delivered the day after that. Items were all very well packed and the order process and email notifications (on order placement and despatch) worked smoothly. Excellent service. Another order has just been placed as a result. Posted by Tony, UK (5/5) 10-06-2013 Verified Purchase |
This company is all about customer service. I am completely amazed at the attention to detail and how much they truly care about their customers. I will be buying from again. Posted by Jason, United States (5/5) 04-06-2013 Verified Purchase |
One week delivery overseas, I think that`s a record. Excellent service as always. Posted by Marcos de Almeida, Brazil (5/5) 31-05-2013 Verified Purchase |
Purchased a TWSBI Diamond 530 overs 2 years ago. The cap sheared off recently and I contacted The Writing Desk to see if it was possible to get a replacement cap. 2 weeks later a brand new cap arrived free of charge after I had received anan email confirming dispatch of a replacement. Very impressed with the aftersales service and the original purchase. Posted by John, UK (5/5) 30-05-2013 Verified Purchase |
I ordered a lamy pen.Delivery was fast and I did not have any issues with it. I made a mistake filling up the order, I could not fix the mistake online, however I contacted them through email and they solve the issue promptly. Posted by Jorge, Canada (5/5) 29-05-2013 Verified Purchase |
I would not hesitate to do business with The Writing Desk again. I purchased a Visconti Van Gogh fountain pen as a gift for a friend. The transaction was seamless. The order was expedited promptly and delivered to her by special mail the following day. Posted by Kate van Nieuwenhuizen, Singapore (5/5) 28-05-2013 Verified Purchase |
This was my second order with The Writing Desk, and again, I am delighted at the smooth transaction. Well packed, fast, fabulous. Posted by Iris Hanika, Germany (5/5) 27-05-2013 Verified Purchase |
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