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Our Customer Reviews and Testimonials

The following is a set of genuine testimonials from just some of our many customers.
If you would like to add something yourself please visit this page.

We currently have 4173 entries.
 


Andrea AntenucciFrom: ItalyDate: 10/06/2015 at 00:28
I had the pleasure to buy on this site several spare parts and inks (so not that expensive items), and I can confirm that it's a pleasure to deal with Anna & Martin. Prices are honest (even considering dispatching to Italy), packaging is well able to protect items, delivery times are respected, finally if necessary, they answer to questions by mail with maximum trasnparency... I confirm it's a pleasure to deal with this kind of sellers. PS: Sorry for bad English.
Paul TeagueFrom: United KingdomDate: 03/06/2015 at 15:46
Thank you for the prompt delivery of the Edison pen, my wife is delighted with it.looks even better in the flesh. Thanks again
Paul TeagueFrom: United KingdomDate: 28/05/2015 at 10:42
Dear Anne and Martin, Just to say thanks again for your excellent after sales service. Received the replacement pen top in the post and most impressed as I have had the pen for 2 years + and was not expecting to be able to source a new top. Many Thanks Paul Teague
Jiwoong KimFrom: South KoreaDate: 22/05/2015 at 22:05
Thanks for excellent and faultless service. would be happy to use again. I like this shop!
Brian CrawleyFrom: EnglandDate: 19/05/2015 at 11:48
First class service. I was kept informed from ordering to delivery which was prompt. I would certainly recommend you and will shop with you in the future. Thank you very much. Regards Brian Crawley
Patrick ZhuFrom: AustraliaDate: 15/05/2015 at 07:35
Thank you very much for you help and assistance in purchasing fountain pens and ink. The delivery time was very quick and everything was in perfect condition. The Writing Desk is very reliable and good store.
Yoshihisa HirataFrom: JapanDate: 15/05/2015 at 05:23
(Yard-O-Led Viceroy Grand Vicrotian) Impressive. The beauty of engraved silver goes very well with weak light. The smoothness of the nib is excellent. Some remarks : the clip is riveted a little obliquely and its size looks too small for the large body. The blank area on the cap degrades the unity of the pattern (the upper part of the cap could receive inscriptions if wanted). Anyway, I'm very satisfied by this pen, and by the purchase from you, perfectly reliable store. The pen will be the treasure of my family. Thank you very much.
SteveFrom: UKDate: 12/05/2015 at 11:24
Have just received my Sailor 1911 Classic in double quick time , thank you , inserted the cartridge - it is now working like a dream . This is my first " proper pen " , many thanks for a great service . Steve
DimaFrom: RussiaDate: 07/05/2015 at 18:07
Fast and nice! Thank you =)
Patrick FordFrom: UKDate: 26/04/2015 at 10:50
Prompt and informative response and delivery to a small order
Penelope PatrickFrom: EnglandDate: 24/04/2015 at 20:45
I cannot speak highly enough about the help and advice that The Writing Desk have given me. If there are any problems, they give incredible back up and sort everything out. I can happily recommend The Writing Desk to anyone.
Wajid RazaFrom: United KingdomDate: 24/04/2015 at 16:03
I experienced very helpful staff, a professional service and the products that I actually needed at a good price. Well packaged efficient delivery. Trustworthy vendors and overall pleasure to deal with.
Ivan KarpowitschFrom: United KingdomDate: 22/04/2015 at 13:38
Thanks again to Anna & Martin of "The Writing Desk" for your excellent service! I also know this excellence is consistent as it's now the 4th time I've bought from you, the latest a Pilot fountain pen to follow my previous 3 Lamy's. None have disappointed, but exceeded expectations for overall performance. - All the best!
peterFrom: ukDate: 21/04/2015 at 18:21
Tremendous service given when purchasing a Pelican pen. Could not have asked for more. Their honesty and help was so nice to receive. Product arrived next day and is great. Will definitely use again.
Martin StrobelFrom: DeutschlandDate: 18/04/2015 at 17:06
I've had the pleasure to deal with The Writing Desk several times and am very happy with the prompt and friendly service, very high level of competence, great range of products and competitive prices. I think I'll stick to them.
Pradeep DFrom: IndiaDate: 17/04/2015 at 15:12
I have purchased twice from The Writing Desk, once a UK delivery and once to India and received prompt and excellent service both times. My Edison Collier and TWSBI Diamond were in excellent condition and so were the Lamy 1.1 Nib and the bottle of Stormy Grey Ink. Martin and Anna are extremely propmt with their replies and are a joy to work with. The offer International Shipping at great prices and the goods arrive very well packaged. Thank you for the amazing service.
Volker JandaFrom: GermanyDate: 17/04/2015 at 11:05
as always very friendly and fast reply.My TWSBI Vac 700 Cap had three cracks.Writing Desk sent me without discussion and very fast a new cap.Based on this and my already existing past experience with Writing Desk i can highly recommend them.
Helder Casa GrandeFrom: BrazilDate: 17/04/2015 at 01:58
Thanks for the excelent service. Second time buying with you guys, and everything went fine.
RuedigerFrom: GermanyDate: 16/04/2015 at 20:15
Excellent service, extremely fast delivery to Germany. I ordered a replacement nib for my Pelikan 800, and it writes fine and smooth. Thanks!
Rebecca PrescottFrom: Isle of ManDate: 15/04/2015 at 17:14
Just received my new TWSBI Diamond 580 in Green trim, with a Fine nib and it is beautiful! Inked it up with some J. Herbin in 'Vert Reseda' and it now writes in the exact same shade of green as the trim on the TWSBI. The nib writes fine, but smooth and not at all dry. Very comfortable and pleasant to write with. As always, the level of customer service provided by Anna & Martin was exemplary. Lovely, friendly, prompt, email communication, incredibly fast delivery, item well packaged, lots of options to choose from before ordering, free P&P on it because it's a fountain pen. Just an all-round excellent shopping experience from a wonderful small-business, that I cannot recommend highly enough. Thank you for another great purchase. I will definitely be back. Again!
JosepFrom: SpainDate: 12/04/2015 at 17:07
I received my Sailor KOP in perfect condition, I'm very pleased with the service of The Writing Desk. Thanks.
LupinIIIFrom: AustraliaDate: 04/04/2015 at 07:27
Usual excellent customer service and outstanding value-for-money product
Ashley PFrom: UKDate: 03/04/2015 at 22:30
Really amazing service. I bought a TWSBI Diamond Mini 580 from them, and there was an issue with the nib. I sent them an email, got a prompt response and was told to send it back and they would sort it out. I mailed it off, and they let me know when it arrived and in line to be fixed. They not only fixed the nib issue, but they did it quickly, didn't charge me for the service and were very nice throughout the whole process. Thanks so much!
AndrewFrom: United KingdomDate: 01/04/2015 at 15:11
Superb service in every way!
Malcolm VineFrom: UKDate: 01/04/2015 at 08:09
Thank you for your good service, email contact and packaging. The Twsbi Diamond 580, black and rose gold with a B nib is a gorgeous addition to my pen collection. The nib is so smooth that i cannot feel any resistance from the paper. I will be coming back to you for more delights. Thanks.

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