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Thank you for your excellent, prompt and attentive service! My order arrived on time and as expected. I'd had a question about how your web form processed my address information and sent an email well after business hours. To my surprise, Anna replied shortly thereafter, with a highly satisfactory response. I'd searched high and low on the web for UK pen dealers that carry Sailor pen cartridges -- apparently, the Writing Desk is the only firm that does!Thanks much and I'll be ordering from you again when I next need another batch of Sailor cartridges. Posted by Ki Kim, United Kingdom (5/5) 08-11-2014 Verified Purchase |
Excellent service. A very neatly packaged box arrived one and a half days after ordering. I have been using a fountain pen all my life but I was unaware of all the different inks available. The Writing Desk were happy to give me all the advice I needed to start my experimentation. Impress your friends by writing a letter on their Clairefontaine paper. Their Pelikan Edelstein ink bottles are to die for; it felt like a sacrilege taking the top off the bottle and use the ink. They advised me where to send a pen for repair. I thoroughly recommend The Writing Desk. Posted by Glynn Wardle, England (5/5) 07-11-2014 Verified Purchase |
I ordered my pens late Sunday and Wednesday they arrived safely and are ready for use. The TWSBI Diamond 580 FPF is a beautiful pen and writes beautifully. The Faber CStell Loom FP Blue F was bought as a present but may not make it to the intended recipient. I cannot fault the service and quality of the goods provided by The Writing Desk. Many thanks. Liz Fletcher Posted by Liz Fletcher, United Kingdom (5/5) 05-11-2014 Verified Purchase |
An excellent faultless service and a lovely product. Posted by AmandaH, United Kingdom (5/5) 04-11-2014 Verified Purchase |
The inks arrived safely and in good order. They were very well packed and the colours are just what I ordered, so I am very pleased with the goods and the service.Will definitely use The Writing Desk again.V Posted by Mrs.Christine Goodbody, United Kingdom (5/5) 04-11-2014 Verified Purchase |
Wonderful service. Excellent value. Very accessible website. Nice people to deal with. Posted by Ron Ellis, England (5/5) 03-11-2014 Verified Purchase |
Received one my few recent purchases from Writing Desk and I am a very happy customer indeed. The pen I purchased was not what I had hoped it would be and it was exchanged for another pen with no problems at all and the difference was promptly refunded. I will recommend Writing Desk to anyone wishing to purchase a genuine and quality product and I will return for more. Thank you ! Posted by Sri, UK (5/5) 28-10-2014 Verified Purchase |
Dear Anna and Martin The Writing DeskI get a pen and nib already. Very fast, very good, and I hope to get good service like this anymore. thank you very much Posted by Miss sutida thinjun, Thailand (5/5) 28-10-2014 Verified Purchase |
Dear Anna and Martin Just to let you know how grateful I am to you for sourcing and dispatching (free of charge) a replacement nib feed for my Conway Stewart pen ( which I had foolishly broken)- it's now back in commission and writing perfectly. Brilliant service- thank you- Nigel Groves Posted by Nigel Groves, United Kingdom (5/5) 24-10-2014 Verified Purchase |
The inks arrived exactly as expected, 5 business days. I was very happy with the packaging(it seemed as if no ammount of negligence during transport could have affected the contents). The inks were exquisite, just as I expected and am very glad with the products. You were very kind whilst taking and processing my order (I greatly appreciate it). Thank you very much!! I will definetly order again!! Posted by Claudiu Valentin, Romania (5/5) 21-10-2014 Verified Purchase |
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