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Our Customer Reviews and Testimonials

The following is a set of genuine testimonials from just some of our many customers.
If you would like to add something yourself please visit this page.

We currently have 4174 entries.

Paul BakxFrom: EnglandDate: 26/11/2015 at 13:40
As usual, prompt despatch of goods, which arrived in good order despite Royal Mail's attempt to crush the package. All orders to date have been despatched on the day ordered and have been packed well enough to withstand RM's apparent disregard for customers' goods. It has always been a pleasure to order from The Writing Desk, keep up the good work.
Kristin WagnerFrom: GermanyDate: 25/11/2015 at 14:53
Very happy with my first purchase. Many thanks for the fast shipping, my nibs only took 3 days to germany. Both write wonderful :-)
Brian TempestFrom: UkDate: 25/11/2015 at 10:55
Excellent service quick and efficient service,many thanks.
OrnFrom: IcelandDate: 23/11/2015 at 14:43
Very happy with my first order. Ordered some ink and a Lamy Safari. When I picked up the box at the post office it looked a bit smashed but the packaging was so good that no harm had come to my order.
Ann SharpFrom: UKDate: 10/11/2015 at 20:54
I am really pleased with your service. I mailed first to ask a question about the Herbin mini blotter I wanted to order and I had a helpful reply almost instantly. You mailed me to keep me updated on the progress of the order which arrived today. I know my husband will be really pleased when he finds it in his stocking on Christmas Day! Thank you!
H. T. VergosFrom: GreeceDate: 09/11/2015 at 09:53
I ordered a nib for my mini TWSBI which is hard to find anywhere else in Europe or in ebay. Payed a very honest price via Paypal. The item arrived today (took 20 days for a standard air mail parcel) in perfect wrapping. It is exactly what I hoped for. Totally satisfied with The Writing Desk. Will surely buy from them again.
Leonard BentleyFrom: UKDate: 07/11/2015 at 05:50
Very happy with the fast service and quality of the pen. Excellent.
Dennis W. RowntreeFrom: UKDate: 06/11/2015 at 15:12
Anna and Martin at 'The Writing Desk' deliver great service and care because they are a family business - they do their best to help the customer. I am extremely grateful that 'The Writing Desk' exists to deliver the needs of the fountain pen community.
Geoff WalshFrom: UKDate: 04/11/2015 at 15:09
Hi again both, many thanks for another rapid delivery. Best wishes to all, Geoff.
George JohnFrom: Sultanate of OmanDate: 02/11/2015 at 15:09
The Pelikan M800 pen that I ordered was not in stock when I ordered it. This was communicated to me promptly. All replies to my subsequent mails regarding the delivery were prompt. By and large this was a very pleasant transaction.
Canon Michael LewisFrom: BritainDate: 30/10/2015 at 10:53
Delighted with my TWSBI pen which came by return post. Excellent service and website. Will use again!
Victoria ParsonsFrom: UKDate: 28/10/2015 at 23:34
Thank you for a very prompt delivery. The lady on the phone who took my order was very helpful and polite. A great service .
RussellFrom: AustraliaDate: 27/10/2015 at 11:04
Excellent service and speedy delivery. Pleased that you have the full rang of Lamy Z55 gold nibs for sale as they don't appear to be readily available.
Stuart ForbesFrom: UKDate: 27/10/2015 at 10:57
Overall this was a very efficient service. Although the replacement nib assembly was not in stock when I ordered it, I was informed of that immediately. When it became available I was notified by email and the nib arrived by 'Signed For' the following day. No payment was taken until the time of despatch.
LynneFrom: EnglandDate: 23/10/2015 at 11:44
Fantastic service and super fast delivery. I can't wait to get home and put some ink in my pen. Many thanks.
NBFrom: UKDate: 21/10/2015 at 20:16
It's been a while since I placed an order with TWD, but I was delighted to see that the service is as quick and flawless as always.
GeoffFrom: UKDate: 21/10/2015 at 09:49
Hi Both, Many thanks for the quick turnround of my small order. The updates and delivery time was good. Well done and many thanks, Geoff. PS. Paul Baker gave me your "link" so thanks should go to him also.
RudiFrom: GermanyDate: 17/10/2015 at 14:29
As usual, prompt service and delivery to Germany. And the pen I ordered, a Bexley Admiral, writes like a dream. Very satisfying experience!
BridgetFrom: UkDate: 13/10/2015 at 14:48
Prompt service and lovely ink, I've been trying to source the Herbin violet ink for ages, so pleased to have finally tracked it down. I also purchased Daimine majical forest ink , fun to write with, very pleased that I got it. I would reccommend this to make writing more fun.
Akram HannaFrom: United KingdomDate: 09/10/2015 at 06:17
I have to admit that the service here was superb. I had a problem during payment using my Paypal, and upon contacting the team over the phone this was solved immediately. Also, the delivery was very fast (had the pen at my doorstep the next day). And apart from the that the pen (TWSBi ECO Medium Nib) is just a joy to hold and use. Thank you very much
Neil EmpsonFrom: EnglandDate: 04/10/2015 at 15:54
As usual, top quality service, the Writing Desk is something to write home about. Keep up the good work. Thoroughly recommend them.
Steven LFrom: CanadaDate: 02/10/2015 at 17:26
Kind and courteous people, I ordered Sunday, shipped Monday, arrived on Friday. Unbelievably quick service. Shopping here saved me about 30 CAD than shopping from Canada. I was afraid that the duties and taxes would put me way over but I guess I was lucky! Gladly buy again from TWD and recommend to all my friends
DavidFrom: UKDate: 01/10/2015 at 18:31
Excellent service from the writing desk who obtained a replacement part for one of my TWSBI pens that has brought it back to life. Many thanks.
John ArdillFrom: UKDate: 22/09/2015 at 18:17
Impressively courteous and efficient service, as always. The goods arrived at the earliest practicable moment. Many thanks.
Frank NevilleFrom: ScotlandDate: 20/09/2015 at 18:10
Great Service!

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