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Our Customer Reviews and Testimonials

The following is a set of genuine testimonials from just some of our many customers.
If you would like to add something yourself please visit this page.

We currently have 4178 entries.
 


Richard JonesFrom: UKDate: 25/01/2016 at 11:45
I have been delighted with the service and helpful suggestions which I have received. This includes telling me that some idea of mine won't work and why it won't In particular the nib service I have found to be very good. I am happy to recommend them to my friends who wish to buy a pen on line in the knowledge there is a considerable depth and range of expertise to help the customer make the best choice possible.
Robert AirdFrom: United KingdomDate: 21/01/2016 at 12:28
I am a first time buyer. My Lamy pen and Herbin inks arrived next day and the contents of the package were well protected by the excellent packing. The service provided throughout was first class and I will definitely buy from you again. Once again, many thanks.
Michael MurfittFrom: U.K./AustraliaDate: 20/01/2016 at 13:36
I have purchased numerous items from TWD in past years, both while living in Australia and the U.K. Their service is second to none. When in the U.K. I can order on day 1 and the order is consistently delivered by the postman before midday on day 2. That is brilliant and very much appreciated.
Mrs O'RourkeFrom: UKDate: 17/01/2016 at 18:10
Excellent service. A good range of pens at a variety of prices. I have now bought a number of pens, ink bottles and bottles of ink from The Writing Desk. All arrived quickly and well packaged.
CanberkFrom: TurkeyDate: 16/01/2016 at 22:43
My order arrived in 6 days and was nicely packaged with all the neccessary information for customs. Thank you for your service. Cheers from Turkey
Sylvia BrookeFrom: UKDate: 16/01/2016 at 11:53
Discovered The Writing Desk when looking for a supplier of Vergé de France stationery. Glad I did. Website very easy to navigate, good range of items, stock level info very useful too. Checkout straightforward and quick, as was the arrival of my well-packaged order. Many thanks.
Glenn WoodFrom: AustraliaDate: 14/01/2016 at 22:18
What great service you get from The Writing Desk. I have purchased a number of items and even exchanged a Parker nib. Anna and Martin are a delight to deal with and I will continue to support them cheers Glenn
Donald SykesFrom: Northern IrelandDate: 12/01/2016 at 15:04
First class service. Efficient, rapid response, great pen at fair price. What more could one want?
andrea RowlandFrom: United KingdomDate: 09/01/2016 at 09:27
Very good customer service and delivery time. I ordered a glass pen which i was a little bit sceptical whether it would reach me in one piece but i needn't have worried - the packaging was excellent.
JozsefFrom: UAEDate: 08/01/2016 at 06:26
I like everything about this online store of pens and inks. Their prices are lower than in UAE even after including the international shipping cost! And you don't really need to go anywhere from home to get your pens :) Thanks!
JakeFrom: WalesDate: 07/01/2016 at 18:17
Very pleased with the items ordered. Very quick professional service, well packaged, reasonably priced and with a huge range. It's good to support a small business rather than a faceless multinational such as Amazon. Will definitely use again, thanks.
Bill PetersFrom: UKDate: 07/01/2016 at 12:48
What lovely people to deal with - helpful and answered my questions knowledgeably and promptly. Delivery was quick too - so thanks to Anna and Martin for using a good carrier. And my pen was tested before it was sent out - great customer service indeed. And the pen is great too....
Chris RFrom: Scotland, UKDate: 07/01/2016 at 09:10
Just received order of Lamy copper orange Al-Star FP and R&K inks, all very safely packaged. Pen looks very nice and writes well with cartridge supplied. Look forward to loading it with the inks. Thanks to Writing Desk for answering all questions promptly by email and for speedy turnaround of order. Excellent service.
M.WillinghamFrom: UKDate: 06/01/2016 at 15:21
I have been buying from the Writing Desk for some years now and the greatest compliment I can pay them is that the level of service has not changed over this period of time. They are competitive on price and usually the best, delivery is next day and secure, in fact it is superlative, I can say no more. Many Thanks Mike. W
Andrew HairFrom: United KingdomDate: 30/12/2015 at 18:25
Excellent service as the norm,regards Andrew
Anders AbergFrom: SwedenDate: 22/12/2015 at 08:27
On the 8th of Dec I ordered: - TWD filling Kit 1 - Sheaffer piston converter - Sheaffer cart blue. The Items arrived on the 21th of Dec and work brilliantly! Many thanks!
Keir WilliamsFrom: U.K.Date: 18/12/2015 at 22:35
Ordered on Wednesday evening, arrived Friday morning, Special Delivery ! Couldn't be happier. I asked if they would check the nib of the pen ordered(Lamy 2000). Not sure if they did but I can only assume they did as the pen writes beautifully ! Will be buying from here again :)
David BoleFrom: UKDate: 17/12/2015 at 18:26
Wonderful, lovely, professional, informed people. Thank you so much for getting my beloved Sailor repaired and thank you for being there to service the needs of the writing community so well. I'll be back.
Mauri DiazFrom: SpainDate: 11/12/2015 at 09:33
Slightly heavier than usual, but well balanced. A pleasure to write with them
MohammadFrom: United KingdomDate: 10/12/2015 at 16:10
Bought a Twsbi Eco Ef Black few days ago and received it today. This is the second Twsbi of my very small collections of fountain pen, the other being the 580AlRB Diamond Fine. Great pen and writes beautifully out of the box. Smooth flow of ink and very very nice feedback of the extra fine nib- which i love! writing desk's service was top notch and recommend to anyone who is considering buying this pen or any other pen from this seller. WILL BE BACK..
Richard NobleFrom: United KingdomDate: 10/12/2015 at 10:08
I have just placed my first order with 'The Writing Desk' for some highly recommended Verge De France writing paper. It arrived by normal first class post the next day, which meant they packaged it up and posted it the moment they received my order. It arrived in perfect condition and is a fabulous paper. In these days of emails. A hand written letter on quality paper gets a personal, this means something, response from the recipient. With service like this I'm getting all my writing stuff from them in the future.
Prof-Doc. Pierre de MartinFrom: FranceDate: 10/12/2015 at 08:45
For me, mythical supplier for years. Absolutely perfect.
Adam LaskowskiFrom: UKDate: 09/12/2015 at 18:37
Ordered a pen which arrived promptly and very securely. No chance of any damage in transit. Unfortunately there was a small manufacturing defect with the cap. I emailed and received a reply within the hour with replacement part. Very professional, very quick. Fantastic service. Will definitely order from again. Thank you for the service!
karen smithamFrom: ukDate: 05/12/2015 at 08:47
I would like to thank you for your service and speedy delivery. I hope my husband will be delighted with his Christmas presents. I will recommend you elsewhere May I wish you all a Merry Christmas and Happy New Year Karen
Cliff GilliesFrom: EnglandDate: 03/12/2015 at 11:02
Purchased Edison Collier Persimmon Swirl. This was my second Edison and one of several purchases from The Writing Desk. The purchase was for a present so I needed it quickly. I let them know and it came the next day... arrived before I even left for work. Amazing service. Can't speak highly enough of this comapny. Great products, good pricing, stuff you can only get from these guys too. The Edison pen is a work of art and writes amazingly well. Overall I highly recommend The Writing Desk.

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