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Our Customer Reviews and Testimonials

The following is a set of genuine testimonials from just some of our many customers.
If you would like to add something yourself please visit this page.

We currently have 4174 entries.

Gary KempsonFrom: United KingdomDate: 19/02/2016 at 11:11
Ordered on Wednesday, dispatched on Thursday, arrived on Friday! Very well packaged and a very good price. Exceptional service. Thank you.
Mark HarrisonFrom: UKDate: 18/02/2016 at 11:56
As on a previous occasion, excellent service.
George PantolmosFrom: United KingdomDate: 17/02/2016 at 17:34
Great seller, great customer service! 100% satisfied customer. Definitely I will return. Thank you!
Tom BASTINFrom: MartiniqueDate: 16/02/2016 at 17:07
Really good shipping method ! nice package , seem to be the best site to order in caribian countries ! Recommand it!
Miriam TFrom: NorwayDate: 15/02/2016 at 10:24
I ordered from Norway. The items were shipped after a day and arrived within a week, safely packaged and in perfect condition. Would use again!
PhilFrom: United KingdomDate: 12/02/2016 at 14:18
Thank you so much for repairing my Pelikan pen, which (until I broke it!) had given impeccable service since I bought it from you a few years back. Your advice and service is second to none.
Sarah MardellFrom: EnglandDate: 11/02/2016 at 19:44
Fantastic service and speedy delivery. Love my TWSBI fountain pen and will definitely order from you again - thank you!
James MurphyFrom: United KingdomDate: 11/02/2016 at 17:02
I've used The Writing Desk a few times for ink and also bought a Pilot Metropolitan as a daily carry. I emailed after I'd placed the order asking for them to set up the pen for me and tweak the tines, they did and it still arrived very quickly. Delivery is always very prompt, well packaged and undamaged. The best online stationery shop in the UK. So good that now I've moved to Kazakhstan, I'm still buying from them ,)
George ToddFrom: United KingdomDate: 11/02/2016 at 11:25
Thanks for the two Lamy pens which arrived this morning, the Lamy All-Star in the ne 2016 colour plus a Lamy Vista. Excellent service as ever.
Mark HarrisonFrom: UKDate: 10/02/2016 at 15:10
Exactly what I wanted, with a good price and prompt, efficient delivery. Thank you!
LMWFrom: UKDate: 10/02/2016 at 01:04
Fantastic, fast, friendly service. Couldn't be happier. Thank you.
sam gibsonFrom: englandDate: 09/02/2016 at 14:05
I have just received my package of writing paper and envelopes. The service from The Writing Desk is always excellent. Thank you.
vjFrom: GermanyDate: 08/02/2016 at 13:19
Fast delivery,very friendly.I was never disapointed and got always quick answers even whwn my questions were not immediately purchase oriented.Thank you very much for the excelent service. vj,darmstadt,germany
AlexFrom: SpainDate: 03/02/2016 at 22:25
Everything came in perfect condition! I'm so happy with the service and the shipping! Will buy again! :)
giambattistaFrom: italyDate: 02/02/2016 at 14:45
Very efficient and convenient Company, at my first purchase - delivery un Italy was in 48 hours and without any problem! I am very satisfied.
Amanda ShawFrom: UKDate: 02/02/2016 at 11:13
A 5 Star service! I placed my order at the weekend, ordering 4 items including a TWSBI Diamond Mini Trans EF and a Pelikan M205 Amethyst EF. Due to my availability this week I had a limited window for delivery and The Writing Desk arranged things to hit it spot-on. All were securely packaged and were all in excellent order despite the clear dropping of the box on route. So far I have only used the TWSBI but I have to say it's a lovely pen to use, smooth, comfortable and quite the looker. All in all I have found the service, quality of product and timescales to be excellent and I have no reservation in highly recommending this company and the products I have knowledge of. A 5 Star service!
SueFrom: UKDate: 29/01/2016 at 18:14
Super service, next day delivery at a great price. Very many thanks!
Gediminas PetraitisFrom: LithuaniaDate: 29/01/2016 at 10:25
Hi, I want to thank you for the quick delivery, diligence and professionalism.
SusanFrom: ukDate: 28/01/2016 at 20:45
Fast,prompt delivery of my daughters lamy pen. She was delighted and I will be recommending your website to the rest of her Y3 class. The back to school bundle was very good value. Bought one for home and at school postage.
AlexanderFrom: UKDate: 27/01/2016 at 18:37
I bought an Herbin Transparent Fountain Pen, which arrived very promptly in good protective packaging. For such a small pen it writes beautifully and is remarkably well balanced. The nib is fine and exceptionally smooth. I ordered the pen with the Monteverde mini converter, which is made to a high standard, and fits snugly thus preventing leaks. I am delighted with this purchase, and will be buying something else from the store in a few weeks. I am happy to recommend this business.
Eustaquio GilFrom: SpainDate: 26/01/2016 at 14:48
Excellent! I am very satisfied with this company. They served the item immediately and in excellent conditions. I will repeat in the future...
Richard JonesFrom: UKDate: 25/01/2016 at 11:45
I have been delighted with the service and helpful suggestions which I have received. This includes telling me that some idea of mine won't work and why it won't In particular the nib service I have found to be very good. I am happy to recommend them to my friends who wish to buy a pen on line in the knowledge there is a considerable depth and range of expertise to help the customer make the best choice possible.
Robert AirdFrom: United KingdomDate: 21/01/2016 at 12:28
I am a first time buyer. My Lamy pen and Herbin inks arrived next day and the contents of the package were well protected by the excellent packing. The service provided throughout was first class and I will definitely buy from you again. Once again, many thanks.
Michael MurfittFrom: U.K./AustraliaDate: 20/01/2016 at 13:36
I have purchased numerous items from TWD in past years, both while living in Australia and the U.K. Their service is second to none. When in the U.K. I can order on day 1 and the order is consistently delivered by the postman before midday on day 2. That is brilliant and very much appreciated.
Mrs O'RourkeFrom: UKDate: 17/01/2016 at 18:10
Excellent service. A good range of pens at a variety of prices. I have now bought a number of pens, ink bottles and bottles of ink from The Writing Desk. All arrived quickly and well packaged.

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