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Dear Writing Desk, I cannot believe the speed and quality of your service, thank you so much! I live on this island off the coast of Scotland and with all the snow on the mainland, I was expecting to wait a week at least. I ordered the day before yesterday and it arrived this morning, well packed and all exactly as ordered. It was not a big order, but I feel I have been treated like an important major customer. I only wish I knew someone else with a fountain pen to recommend you to them! But I can promise at least to come back to you when I need more supplies. Kind regards from JamesPosted by James Ashley-Roberts, Scotland, U.K. (5/5) 08-03-2018 Verified Purchase
The service from The Writing Desk is superb. Anna advised me on a pen to buy - she was spot on with that. I then had what I suspect were self inflicted problems with the pen. I sent it back and they fixed all for free!!Trust them and use them , they are great!.PhilPosted by Philip Wright, United Kingdom (5/5) 26-02-2018 Verified Purchase
Thank you Anna and Martin for exceptional service! I can not stop using my M200 with nib customized by Martin, wonderful work!Posted by Masha S., Croatia (5/5) 24-02-2018 Verified Purchase
Two superb Lamy pens, 2000 EF and Studio Racing Green 1.1 italic, perfectly tuned, that write exactly how I wanted. Thank youPosted by Roald Gavrilas, Romania (5/5) 23-02-2018
My items arrived in great condition and the shipping was certainly very well taken care of in terms of packaging. I'm definitely a happy and satisfied customer!Posted by Raymond Zhang, Singapore (5/5) 23-02-2018 Verified Purchase
Hello, that was awesome packaging and very fast shipping. Thank you for everything! Sincerely.Posted by Salim Calli, Turkey (5/5) 22-02-2018 Verified Purchase
Amazing service. I've had a pen part replaced, a return refund processed incredibly quickly and all orders shipped in a blink of an eye. It makes spending more money on pens way to easy! Thank you for all your help.Posted by Karin , UK (5/5) 21-02-2018 Verified Purchase
Everything went perfect. Thank you.Posted by Flemming Rubini, Denmark (5/5) 19-02-2018 Verified Purchase
Super service providing a replacement cap for my fountain pen. I have purchased three fountain pens from them, and I'd recommend them for service and knowledge. As I can only write with one at a time, I may not be in the market for another any time soon, but I would not buy anywhere else now.Posted by Barbara Thorne, UK (5/5) 19-02-2018
I called regarding an item I was interested in and the lady on the end of the phone was quite helpful and gave me good descriptive information on the products available and how to use them. I ordered a couple of fountain pen syringes as it was not possible to get a converter for my pen, they arrived quite quickly and are perfect for using bottled ink with single use cartridges.Posted by Maria, UK (5/5) 18-02-2018