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Our Customer Reviews and Testimonials

The following is a set of genuine testimonials from just some of our many customers.
If you would like to add something yourself please visit this page.

We currently have 4169 entries.

sarahFrom: UKDate: 12/01/2015 at 08:40
I am very impressed indeed by The Writing Desk. Their prices are competitive and my order arrived earlier than I'd expected. Not to mention that my new pen is delightful! Thank you very much :-)
Francisco VazquezFrom: UKDate: 09/01/2015 at 12:22
Happy after receiving a really smooth Lamy XF nib (for lamy safari) - I bought a couple from other shops, both were slightly scratchy. This one from The Writing Shop is perfect. Thanks
Leslie BrantFrom: EnglandDate: 07/01/2015 at 22:23
The TWSBI Diamond 580 writes beautifully and looks great. Really rapid delivery, I'm very pleased.
Liz FFrom: United KingdomDate: 06/01/2015 at 16:54
I ordered a number of articles over the Christmas period and knew there would be a delay. Imwas delighted that my order was processed as soon as the Christmas period was over and I have received my parcel this afternoon. The flamingo pink ink is superb as is the silver fox. Excellent service and I fear there may be more orders to come as my husband is looking longingly at my TWSBI fountain pen. Many thanks for this excellent service
Trish GaileyFrom: EnglandDate: 23/12/2014 at 08:58
Thank you for the excellent and speedy service, will certainly recommend your company to others. Well done!
Julia LankenauFrom: UKDate: 18/12/2014 at 19:14
Two separate items ordered, both delivered the following day. Excellent service, really pleased.
JorgeFrom: PeruDate: 18/12/2014 at 17:01
Got a F nib for my Pelikan 205, the first I've got came with factory defects (skipped a lot) nothing worked. Have to return the nib for an exchange, the new one works PERFECT!. Superb service, my favourite stationary store.
Gordon MonaghanFrom: EnglandDate: 17/12/2014 at 18:52
I rang to find out more about what to me was an obscure pen called Sailor. Having been furnished with a brief history, I bought the right pen for my requirements. The sailor fountain pen has turned out to be a brilliant writing tool. I am indebted to The Writing Desk for broading my horizons. I own a number of top end pens, however none can live up to the performance of the Sailor. One day I will buy the Eagle just to say I own one. ps I have just purchased a new pen with a zoom nib,I have a lot of writing ahead of me.
DCFrom: UKDate: 15/12/2014 at 09:45
The service you provided was exceptional. I was advised extremely quickly that the order I had placed was temporarily out of stock, and on inquiring further given a revised dispatch date as well as an offer of dispatch on a specific date. When the item became available (very soon), it was sent immediately and arrived promptly. Throughout, I was delighted with the friendly and professional way in which this order was handled. Thank you.
Anna PowerFrom: EnglandDate: 12/12/2014 at 15:07
This is easily the best writing instrument supplier out there. Orders are packaged extremely well and despatched very quickly with the delivery note. Telephone enquiries are dealt with in an exceptionally well-informed and pleasant manner. Nothing is too much trouble. I have used this supplier several times and have always been struck by the professionalism and excellence of the service. The prices are much more competitive than high street or other specialist suppliers and they also have a much wider range of products. There really is nowhere else that comes close.
NasioFrom: Spain.Date: 11/12/2014 at 19:54
Fast shipping, the product is as described and very good packing. I'll buy here again!
anthony hurstFrom: United KingdomDate: 11/12/2014 at 11:49
Super fast delivery, very competitive price and great service, thank you.
DavidFrom: United KingdomDate: 10/12/2014 at 20:01
Excellent service!
Nadezhda IvanovaFrom: BulgariaDate: 09/12/2014 at 16:12
I have only good things to say about the nice people of The Writing Desk. Always very good communication, prompt shipping with good packaging, even all the way to Bulgaria. Never had an issue with any of the products, all ink and pens have been in good quality and properly packaged. A pleasure shopping from TWD, thanks for everything!
NisFrom: United KingdomDate: 09/12/2014 at 11:58
Stumbled across the Writing Desk on Google, so happy with my experience, it was dispatched the same day and delivered the next morning. I will definitely use them again!
EuphroseneFrom: EnglandDate: 05/12/2014 at 15:30
Good to find fountain pens with Extra Fine nibs and jet black ink. Happy with the service and knowledge and will use again.
TasFrom: United KingdomDate: 05/12/2014 at 14:04
Ordered my Edison Hudson EF nib and kindly asked Martin if he wouldn't mind casting his expert gaze on the pen to ensure it writes smoothly. I was told this is part of the service and the pen arrived Special Delivery the very next day. Many thanks to all at The Writing Desk for keeping us enthusiasts very very happy . . .
sorab shavakshaFrom: australiaDate: 05/12/2014 at 09:02
Hi, I bought the TWSBI Diamond 580 recently. Firstly, your service is spot-on in terms of price, delivery cost and speed of dispatch (same day). Secondly, your shop site is really cool in terms of choice. Thirdly, this pen is awesome! I almost enjoyed going to work today because of it! Keep up the good work. I seldom write these things!
Andy StonesFrom: UKDate: 03/12/2014 at 16:19
I have had several orders from the writing desk & the service has been excellent. I particularly like the wide range of inks & nibs that are available.
TomaszFrom: UKDate: 03/12/2014 at 06:54
I am very satisfied with the service. I've placed my order around 14:30 and had it delivered the next morning (Royal Mail Special Delivery). Everything went very smoothly. Thank you!
Robert MusgraveFrom: UKDate: 01/12/2014 at 19:23
Every time I go on The Writing Desk website, I feel like a kid in a candy shop. Their choice of product is magnificent, and the best you can find. And I have found that their service is also first rate and prompt, with very reasonable postal and packing charges
PeterFrom: UKDate: 30/11/2014 at 11:58
Excellent service. Emailed Anna directly with questions about my order and she dealt with my enquiries quickly and efficiently. I've used The Writing Desk before and will again. The Lamy 2000 is my new favourite pen by the way!
SonjaFrom: GermanyDate: 27/11/2014 at 20:35
Dear Anna & Martin, I never write reviews, but this time I'm making an exception, because I'm seriously very impressed & happy with your shop/ customer care! I have ordered now a couple of times off of your site and I will for sure many more times! You dispatch quickly and my orders couldn't possibly arrive in better condition, whilst you don't charge insanely/ unreasonably for shipping. There was never once any sort of issue and I cannot believe how quickly my orders arrive (though I guess that's kind of also the post's responsibility!). Cheers & keep up the good work! Kind regards, Sonja
Ron EllisFrom: EnglandDate: 27/11/2014 at 19:08
As always, a fast efficient service with plenty of choice and at competitive prices.
mike woodFrom: ScotlandDate: 27/11/2014 at 13:41
ordered my iroshizuku ink on Tue ...... delivered on Wed morning ! Great service - well packaged .... thanks ! will be using your services again without a doubt ..
Roger EnoFrom: BritainDate: 26/11/2014 at 00:31
Martin and Anna have consistently given efficient,courteous and friendly service. I cannot rate them highly enough. I have been dealing with this company for years and intend to continue to do so. To me 'The Writing Desk' is an online equivalent of a familly owned high street shop,where the customer is known personally. A valuable quality in an age of increasing anonymity.
Ellie McGeeFrom: UKDate: 25/11/2014 at 21:59
Another quick, well-packaged delivery, which is everything I've come to expect from my favourite fountain pen supplies site (which Firefox tells me is one of my most visited websites!). I ordered on Sunday and had my cartridges by Tuesday morning, which is fast even by The Writing Desk's very high standards. Slightly disappointed that the other cartridges (Private Reserve Electric DC Blue) I wanted weren't in stock, but that just gives me an excuse to do another order this side of Christmas, so I can't really complain about that either. I've been recommending The Writing Desk for a long time now, and I shall continue to do so, thanks for being wonderful!
John GarrettFrom: EnglandDate: 22/11/2014 at 10:03
Many thanks for speedy service. The Lamy pen is very good to hold, neatly engraved and will be a joy for its new owner. I look forward to giving it to her!
John ArdillFrom: United KingdomDate: 21/11/2014 at 14:15
The Writing Desk delivers faster that some inks dry!
Roger BAKERFrom: WalesDate: 20/11/2014 at 13:03
Good web page, easy to place order. Very fair price, including postage. Goods delivered promptly and safely.
SriFrom: UKDate: 18/11/2014 at 22:24
I am a returning customer having purchased from the Writing Desk before. I would like to thank you very much for sending me the Edison Pearlette with its nib adjusted , as requested. I am impressed by your service and speed of delivery. I certainly will return. Thank you .
Jess KautzFrom: United StatesDate: 15/11/2014 at 05:02
I bought a TSWBI Micarta from this shop because they can't be found in the United States anymore. The customer service I received was excellent. The pen I got had a problem with it, and The Writing Desk allowed me mail it back for repair and covered the cost of shipping. I now have a pen that works perfectly. I would be very confident buying from here again.
Tom FairhurstFrom: UKDate: 11/11/2014 at 11:32
As a returning customer it was a delight to order again. Prompt postal service with the usual high product packaging. Top level reliability and attention to requirements that is not often found these days.
MeganFrom: UKDate: 11/11/2014 at 11:23
Super quick delivery of lovely Brause dip pen holders, I wish I had ordered twice as many, will happily buy again
Laura Vierna GarcíaFrom: SpainDate: 11/11/2014 at 10:20
Recibí el paquete en 5 días, con un fin de semana en medio, todo magnífico. Recomendable en todos los sentidos. All is O.k. I received the pen quick
Andrea BroadribbFrom: United KingdomDate: 10/11/2014 at 13:21
My new Yard-O-Led Retro Grand Fountain Pen is gorgeous with beautifully clear hallmarks. I hadn't used a fountain pen for about 25 years and my handwriting seemed to have deteriorated into an awful scrawl which I put down to the fact that I don't actually write very often. However, with my new YOL fountain pen my writing is once again not only legible - but neat. This pen is a joy to use and glides smoothly across the paper. I love it!
SamuelFrom: FranceDate: 09/11/2014 at 16:46
Great Products. Good communication. Perfect delivery & packaging. Highly Recommended Thank you!
JulieFrom: UKDate: 08/11/2014 at 17:55
Order arrived extremely quickly, and was well-packaged with the contents in perfect condition. Would order here again in a heartbeat!
Ki KimFrom: United KingdomDate: 08/11/2014 at 13:01
Thank you for your excellent, prompt and attentive service! My order arrived on time and as expected. I'd had a question about how your web form processed my address information and sent an email well after business hours. To my surprise, Anna replied shortly thereafter, with a highly satisfactory response. I'd searched high and low on the web for UK pen dealers that carry Sailor pen cartridges -- apparently, the Writing Desk is the only firm that does! Thanks much and I'll be ordering from you again when I next need another batch of Sailor cartridges.
Glynn WardleFrom: EnglandDate: 07/11/2014 at 12:00
Excellent service. A very neatly packaged box arrived one and a half days after ordering. I have been using a fountain pen all my life but I was unaware of all the different inks available. The Writing Desk were happy to give me all the advice I needed to start my experimentation. Impress your friends by writing a letter on their Clairefontaine paper. Their Pelikan Edelstein ink bottles are to die for; it felt like a sacrilege taking the top off the bottle and use the ink. They advised me where to send a pen for repair. I thoroughly recommend The Writing Desk.
Liz FletcherFrom: United KingdomDate: 05/11/2014 at 16:20
I ordered my pens late Sunday and Wednesday they arrived safely and are ready for use. The TWSBI Diamond 580 FPF is a beautiful pen and writes beautifully. The Faber CStell Loom FP Blue F was bought as a present but may not make it to the intended recipient. I cannot fault the service and quality of the goods provided by The Writing Desk. Many thanks. Liz Fletcher
AmandaHFrom: United KingdomDate: 04/11/2014 at 22:27
An excellent faultless service and a lovely product.
Mrs.Christine GoodbodyFrom: United KingdomDate: 04/11/2014 at 22:17
The inks arrived safely and in good order. They were very well packed and the colours are just what I ordered, so I am very pleased with the goods and the service.Will definitely use The Writing Desk again.V
Ron EllisFrom: EnglandDate: 03/11/2014 at 19:43
Wonderful service. Excellent value. Very accessible website. Nice people to deal with.
SriFrom: UKDate: 28/10/2014 at 20:10
Received one my few recent purchases from Writing Desk and I am a very happy customer indeed. The pen I purchased was not what I had hoped it would be and it was exchanged for another pen with no problems at all and the difference was promptly refunded. I will recommend Writing Desk to anyone wishing to purchase a genuine and quality product and I will return for more. Thank you !
Miss sutida thinjunFrom: ThailandDate: 28/10/2014 at 01:57
Dear Anna and Martin The Writing Desk I get a pen and nib already. Very fast, very good, and I hope to get good service like this anymore. thank you very much
Nigel GrovesFrom: United KingdomDate: 24/10/2014 at 12:23
Dear Anna and Martin Just to let you know how grateful I am to you for sourcing and dispatching (free of charge) a replacement nib feed for my Conway Stewart pen ( which I had foolishly broken)- it's now back in commission and writing perfectly. Brilliant service- thank you- Nigel Groves
Claudiu ValentinFrom: RomaniaDate: 21/10/2014 at 20:05
The inks arrived exactly as expected, 5 business days. I was very happy with the packaging(it seemed as if no ammount of negligence during transport could have affected the contents). The inks were exquisite, just as I expected and am very glad with the products. You were very kind whilst taking and processing my order (I greatly appreciate it). Thank you very much!! I will definetly order again!!
JohnFrom: ScotlandDate: 18/10/2014 at 16:35
First time customer and delighted with purchase and with the speed and delivery my order received Many thanks. Highly recommended.
Alan DyerFrom: UKDate: 18/10/2014 at 10:56
A very wide range of styles, colours and, most importantly, nib size and construction. Intelligent website that was almost as helpful as the old fashioned pen shop in town! Excellent service and speedy delivery, thanks.

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