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Our Customer Reviews and Testimonials

The following is a set of genuine testimonials from just some of our many customers.
If you would like to add something yourself please visit this page.

We currently have 4174 entries.
 


José López TarrésFrom: ChileDate: 25/07/2016 at 20:21
I was fully satisfied by your service. My purchase, however small, was very carefully packaged. Many thanks.
Malcolm HaslamFrom: EnglandDate: 23/07/2016 at 18:55
Many thanks for all the orders over the past couple of weeks. Eberything has been received in tip-top shape, and I've been so pleased with my purchases. A very happy customer. Malcolm
VictorFrom: FinlandDate: 23/07/2016 at 12:39
Excellent buying experience. Beautiful pen ink delivered in perfect condition. Certainly would do again.
MattFrom: United KingdomDate: 18/07/2016 at 14:49
Exellent serivce! Ordered Thursday, arrived Friday.
Victoria OwenFrom: UKDate: 16/07/2016 at 19:04
Really pleased with my calligraphy pen and leather pencil case which arrived quickly and well packaged. I was recommended this site by a friend and will definitely return as the products are such good quality. Thank you for such efficient service.
/IPFrom: RussiaDate: 12/07/2016 at 10:13
I've bought some ink samples. Very happy with my first purchase. Many thanks for the fast shipping, reasonable prices and shipping costs, huge selection of inks. I will be definitely be back again. Recommended 100%. Anna and Martin, thank you very much!
Tom FairhurstFrom: UKDate: 09/07/2016 at 13:15
Asked for delivery on a specific date and I was not surprised they met my requirements perfectly, having placed several orders with them over a number of years. The two pens and ink arrives (as usual) in a substantial package. This family business is just ACE!
Paddy CFrom: UKDate: 07/07/2016 at 21:14
Just a little note to say thank you for such a quick dispatch of my order which arrived safely today. I?m delighted with it all - especially the TSWBI Eco with custom 1.5 nib! I am actually hoping to get my pen addiction under control, but even so, I fear I?ll be back to your site before too long! Thanks again.
JukkaFrom: FinlandDate: 07/07/2016 at 09:15
Very pleased with the products and friendly service. I would definitely recommended. Thanks a lot. All the best.
F SaleFrom: UKDate: 06/07/2016 at 18:26
I have used the Writing Desk before and would recommend them for their excellent communications with their customers. The prices are great with a speedy delivery and you always receive a very well packaged parcel. Thanks again Writing Desk!!!
Judith RoeFrom: UKDate: 06/07/2016 at 09:54
I didn't even know you could get something like this. It is a beautiful quality notebook cover, I'm sure the leather will get even better with use as it softens and gains character. A brilliant design and product and delivered really quickly.
Lars MFrom: GermanyDate: 04/07/2016 at 15:58
This was the first time I ordered from TWD, but won't be the last. Both my Pilot Custom 92 and several inks arrived in perfect condition thanks to the great packaging. I'll happily recommend this shop, many thanks!
Mark NolanFrom: U.K.Date: 02/07/2016 at 12:45
I wrecked the piston mechanism on my TWSBI 580 al and thought it was doomed. Got in touch with the writing desk and they posted me the parts I needed for the cost of postage. V happy with the help they gave and the professional approach of the Writing Desk.
Mark NolanFrom: UKDate: 28/06/2016 at 16:59
I've used The Writing Desk several times now and have been impressed by their website and their customer service. If you're hard work as a customer, as I am, you're always following stuff up, both over the phone and by email, but the team at The Writing Desk have always been super and got my stuff in the post quickly. On my last order a Conklin All American, I needed a nib swap, as I quickly realised the M was too much for my heavy hand, on the phone straightaway, no problems. I got my replacement nib back today and it writes like a dream. I'm over the moon with it and The Writing Desk. If you're hesitating to use them don't, they're great and the pens they supply are gorgeous.
EAFrom: UK(for a while at least)Date: 28/06/2016 at 15:20
I've had several orders with The Writing Desk, all being delivered correctly and promptly. Anyone considering buying from you would be foolhardy to go elsewhere. Many thanks.
Stuart H.From: UKDate: 27/06/2016 at 18:22
Delighted with my first order. My Edison Beaumont Bedrock Flake is a little beauty and writes beautifully too. Thanks to The Writing Desk for such a first class and speedy service.
Erich MullerFrom: UKDate: 27/06/2016 at 13:09
I ordered a TWSBI diamond from the Writing Desk two years ago and I could not be happier with the pen: it writes like a Montblanc but for a 10th of the price, and looks just as beautiful. Last month I dropped it and an internal section holding the nib fractured. The guys at the Writing desk did an excellent job at helping me repair it, sending me the precise replacement parts and assistance. These guys are a small family-type business with one-to-one knowledgeable and personal customer service, parallel to none. It is an absolute pleasure to do business with them.
Martin BirchallFrom: United KingdomDate: 23/06/2016 at 17:25
The right order delivered next day is not that unusual, but with TWD you get the feeling someone really cares. Everything packed so carefully and a spare nib I ordered adjusted as requested and a little test card included to show performance - and it is very smooth! Thank you.
John ArdillFrom: UKDate: 23/06/2016 at 11:04
Instant satisfaction, once again. Everyone's rav'n about The Writing Desk.
Simon CooneyFrom: UKDate: 23/06/2016 at 09:46
A great choice of products available on well designed web site. Very fast postage. First class all round.
SalvoFrom: ItalyDate: 22/06/2016 at 16:15
Great Seller!!
jamesFrom: UKDate: 20/06/2016 at 17:50
De Atramentis ink order was with me in less than 24hrs. Great ink and a great service. The Writing Desk is the "go to" place for all PIPS (Pens Inks and Paper!)
Kit WellsFrom: FranceDate: 16/06/2016 at 11:05
TWD's website is the easiest to navigate I have found. What a joy not to be confounded by irrelevancies and wrong turns! Great stuff!
Jennifer LeeFrom: United KingdomDate: 15/06/2016 at 10:50
I've ordered from The Writing Desk twice now, and both times my orders were accurate and most importantly, promptly delivered. Will certainly deal with these guys again!
John HensonFrom: UKDate: 15/06/2016 at 07:03
I have been buying ink and fountain pens from TWD for several years and orders always arrive extremely securely packaged. Everything is to a high standard and my latest purchase is no exception: a Sailor King of Pen. The Writing Desk provides a quality, reliable service and I have no hesitation in recommending them to a prospective customer.

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