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There's nothing like ordering something one evening and then receiving that same order a few hours later (Yes, I do mean "hours" later - a fantastic example of excellent service). VERY impressed - grateful thanks Writing Desk.Posted by Pauline Ash, Great Britain (5/5) 23-06-2018 Verified Purchase
Excellent service as always. Thank you.Posted by Michael Price, Uk (5/5) 21-06-2018
I'm very happy with my small but perfectly formed order of De Atramentis ink, a Rotring 'nib unit' and converter. The package arrived nice and fast (standard 1st class), in recycled materials, as requested. I had a query with the converter and my phone message was answered swiftly and the problem sorted out. Very happy and will be back again.Posted by Sarah Franklin, United Kingdom (5/5) 21-06-2018
Delighted to discover The Writing Desk as one of those people still passionate about pens. I needed a new converter for my fountain/cartridge pen and ordered two - they arrived the next day and I'm very happy.Posted by Billington, United Kingdom (5/5) 17-06-2018
Thank you! My order arrived very quickly and was well packed. The website was very easy to use and easy to place the orderPosted by Margaret Finch, UK (5/5) 16-06-2018 Verified Purchase
I dropped by the shop as I was nearby with my three tired TWSBI 530's, one with a broken cap, two with cracked grips.Martin was quick to find his box of spares, providing replacement parts and having a quick analysis of the three pens.Top service :-) I will be back for more very soon.Posted by andrew, UK (5/5) 14-06-2018
I order just about all of my fountain pen needs from The Writing Desk simply because they are so good to deal with. In the past they have answered my questions promptly and their service is second to none - I ordered a Pelikan special edition on Monday and it arrived on Wednesday! And it had been tested prior to dispatch to make sure everything was AOK! They stock a good range of pens... and inks... and accessories. What's not to like?Posted by Bill Peters, UK (5/5) 14-06-2018
Las Monday, at 1pm, I ordered a pen and, at 9.30 on Tuesday morning, it was in my hands. Now that's what I call service!It was a beautiful orange and black Conklin Duragraph, which more than lived up to the photo on the web site.I particularly appreciate that Martin tested the pen before sending it out, as seen on the enclosed compliment slip.I have ordered items from The Writing Desk at various points over the last ten years and The quality of service has always been excellent.Posted by Tim Allen, United Kingdom (5/5) 07-06-2018
I have been a customer here for a while now and this is still the first place I come for most of my fountain pen needs. Always wonderful service and helpful when contacted. Here's to the next order!Posted by Jennifer Lee, United Kingdom (5/5) 06-06-2018
I love the old-fashioned world of the writing desk. Its very name harks back to a by-gone age of individuality, courtesy, personal service, small-scale operations and a time when writing was done with a range of fountain pens, varied nibs and inks- many of which you might think no longer existed. Martin and Anna are a model of helpfulness, efficiency and speedy communication. Of how many businesses- even very small ones like this- can you say that. It is a pleasure to be in touch with The Writing desk.Posted by Nicholas, UK (4/5) 23-05-2018