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Our Customer Reviews and Testimonials

The following is a set of genuine testimonials from just some of our many customers.
If you would like to add something yourself please visit this page.

We currently have 4178 entries.

JosepFrom: SpainDate: 12/04/2015 at 17:07
I received my Sailor KOP in perfect condition, I'm very pleased with the service of The Writing Desk. Thanks.
LupinIIIFrom: AustraliaDate: 04/04/2015 at 07:27
Usual excellent customer service and outstanding value-for-money product
Ashley PFrom: UKDate: 03/04/2015 at 22:30
Really amazing service. I bought a TWSBI Diamond Mini 580 from them, and there was an issue with the nib. I sent them an email, got a prompt response and was told to send it back and they would sort it out. I mailed it off, and they let me know when it arrived and in line to be fixed. They not only fixed the nib issue, but they did it quickly, didn't charge me for the service and were very nice throughout the whole process. Thanks so much!
AndrewFrom: United KingdomDate: 01/04/2015 at 15:11
Superb service in every way!
Malcolm VineFrom: UKDate: 01/04/2015 at 08:09
Thank you for your good service, email contact and packaging. The Twsbi Diamond 580, black and rose gold with a B nib is a gorgeous addition to my pen collection. The nib is so smooth that i cannot feel any resistance from the paper. I will be coming back to you for more delights. Thanks.
Bradley Hodge (coffeetoofull)From: USADate: 31/03/2015 at 20:16
Please use coffeetoofull FPN moniker: TWSBI Micarta EF arrived on time and MINT condition, after requesting that The Writing Desk check the of alignment and smoothness of nib before shipping. Excellent balance whether posted or not. Diameter of grip not too large for man's medium size hand. the weight of the pen is a medium light. Although I'm used to #5 nibs, the #6 nib on the Micarta is not too obvious to interfere with one's thoughts. The nib writes a nice EF test line with the Sailor Epinard Green ink. It's not ostentatious and clips in my shirt pocket. A comfortable pen in most any atmosphere which encourages one to write.
Robert MusgraveFrom: U.K. mainlandDate: 30/03/2015 at 17:39
The writing Desk is a friendly, trustworthy, helpful, rapid and efficient supplier of pens and inks, which I will use again and again. What more could you want for your writing needs and wishes? Oh wait, there's more... their stock is very extensive. It is like an Aladdin's cave to the pen and ink enjoyer. Er... no, that is not cockney aromatherapy! That said, they even sell scented ink!
Prof Ian TraceyFrom: UKDate: 28/03/2015 at 15:52
Excellent service in every way - would certainly use again - very many thanks Ian T
Robin'sFrom: UKDate: 27/03/2015 at 17:30
With my usual Parker Ink Red not now available, I needed an ink that matched in colour. The Writing Desk comparison site found that colour- Sheaffer Red, which matched my original (finger) smear test. Thank you for that, the ink ordered, arrived with in a day.
Richard MorganFrom: UKDate: 27/03/2015 at 14:26
I ordered an Edison Pearlette fountain pen in Aztec Gold finish with a 1.4mm italic nib from Writing Desk on Wednesday 25 March 2015 together with three bottles of their own brand ink (Umber, Monaco Red & Imperial blue). The order was received Friday morning 27 March. Having done some initial investigation on the internet, I now find the pen to be excellent in appearance, quality of manufacture and writing performance. The Writing Desk service has likewise been first class: from the time of making a telephone enquiry, ordering the pen via their web-site and in the very prompt and efficient way they packaged and dispatched the pen. Their own brand Writing Desk ink is really good value and I will certainly use Writing Desk again and have no hesitation in recommending them to anyone.
Susan AFrom: GreeceDate: 27/03/2015 at 11:24
This is the latest of many orders from The Writing Desk and I have always been exceedingly pleased with anything I have received from them. Packages arrive promptly, items are securely packed and in perfect condition and everything works the way you want it to work. I am pleased and I will order again!
Steve ClarkeFrom: UKDate: 27/03/2015 at 08:44
Very pleased with my TWSBI Diamond 580 pen and ink which arrived this morning. An excellent and very responsive service from Anna and Martin. I recommend them.
Anthony TurnerFrom: UKDate: 26/03/2015 at 09:05
Re: Edison Beaumont FP Speedy response to questions by Martin at TWD. Requested a two tone nib to be fitted and it was. Ordered on Friday delivered Saturday morning in good packaging. The FP is performing well and fits the hand well with secure screw cap. Pleased with purchase and service from TWD
Gareth MorrisFrom: United KingdomDate: 25/03/2015 at 12:02
My first contact and dealing with 'The Writing Desk' and it was and excellent experience. Ordered on Monday afternoon and goods arrived on Wednesday morning. I don't think you can better that for delivery! And goods were top quality, perfectly packaged and hence safely delivered. Overall, a first class service - I will be back.
Amanda RowanFrom: UKDate: 24/03/2015 at 12:11
The service and the products are always fantastic. I always go to The Writing Desk and I'm never disappointed.
BRENDA MALSTERFrom: ENGLANDDate: 23/03/2015 at 10:59
I find the Writing Desk is always very helpful when I deal with them on behalf of my daughter. I know nothing about Vintage fountain pens! Thank you Anna. Brenda Malster.
Andrew SmithamFrom: EnglandDate: 23/03/2015 at 10:55
I came across your company by chance as I was looking for the TWSBI DIAMOND 580 pen, I'm delighted that I did!! Fantastic service, Very quick delivery, what more do you want. It makes a change in this day an age that you find a company what look after their customers. Thank you very much and will most defiantly be using you again.
Curtis VanderverFrom: USADate: 21/03/2015 at 09:31
You guys are amazing. Wonderful prices and service. The two bottles of ink were packaged in an excellent way. I'll be ordering from you in the future.
CW HuddersfieldFrom: UKDate: 14/03/2015 at 18:06
Very quick delivery. Ordered late Wed evening, arrived Friday post. Writes beautifully - all round excellent service. Thank you very much.
Mike WillinghamFrom: EnglandDate: 14/03/2015 at 11:55
Ordered at 11:00am on Friday and received at 10: 45am on Saturday. What more can one ask as far as SERVICE goes, without secure packaging and being kept informed it would be of little value, but with the Writing Desk you have them all. No poor freebies, no frills just good honest service which is what you can expect from this Husband and Wife team. I want and need nothing more..............long may they continue. Many thanks to you both MIKE4
Reginald CliffordFrom: U.k.Date: 12/03/2015 at 11:24
The person for whom I purchased the pen is is delighted with it - as I am. It arrived safely a don the date promised. Thank you. A beautiful piece in its own right apart from the function. Reg Cliffordd
Lorraine LoaderFrom: EnglandDate: 11/03/2015 at 09:15
Ordered two Conway Stewart ink bottles at very resonable prices. They arrived extemely fast and the communication from The Writing Desk was excellent. Would definitely recommend and use them again.
PierreFrom: JapanDate: 11/03/2015 at 00:33
Excellent service and quick delivery. I also enjoyed the good advice I received on my pen through the email exchange I had after reception. I definitely recommend the Writing Desk for a pen purchase.
phillip waltersFrom: Mid GlamorganDate: 10/03/2015 at 17:46
Excellent service and brilliant communication. Highly recommended would definitely use this company again.
O.A.From: TurkeyDate: 10/03/2015 at 13:49
Thank you for fast and quality service. I received item in Ankara within a couple days, free of problems. :)
NSFrom: JerseyDate: 06/03/2015 at 20:16
Like always, great service from TWD. Thank you!
Ronald ChapmanFrom: UKDate: 03/03/2015 at 21:59
As always, efficient service and prompt delivery. Good people to do business with.
Sam.From: G.B. / U.K.Date: 02/03/2015 at 13:21
EXCELLENT packaging with FAST delivery.
Patricia DavisonFrom: UKDate: 27/02/2015 at 15:06
As always the Writing Desk customer service is brilliant. My order arrived quickly, was well packed and exactly it always is. Thanks Staff at Writing Desk...great products too. Pat D. Spalding LINCS, UK
John GrahamFrom: UKDate: 26/02/2015 at 19:05
What a brilliant Company. Martin was so helpful and the pens and stuff came the next day. All superb. Thank you so very much. John
Martin BFrom: UKDate: 26/02/2015 at 09:04
Excellent service - goods were sent same day of ordering and arrived the next day. Many thanks!
IvanFrom: SpainDate: 25/02/2015 at 15:46
This is the first time I buy in The Writing Desk and I only can say: perfect! thanks for your excellent service, i'll repeat!
Dorothea MelvinFrom: UKDate: 25/02/2015 at 15:45
Thank you for an amazingly prompt service. My parcel arrived on time and very carefully packed.
Daniel TinsonFrom: EnglandDate: 24/02/2015 at 20:59
Thanks once again for a first class service, prompt delivery with well packaged products, one couldn't have wished for more. My three Rohrer und Klingner inks (leipziger schwartz, verdigris and alt-goldgrün are fantastic, lovely classical colours that are easy to clean and formal. Rest assured you can expect other orders from me soon. 10/10
PETER WILSONFrom: United KingdomDate: 23/02/2015 at 17:51
What a pair! One gave up being a lawyer and the other a a Chartered Engineer to run this business for their love of fountain pens I hope they will continue to build the beat and most innovate pen business on the net. Bar none. Peter S Wilson - Certified Accountant
Rosalind MitchellFrom: GBDate: 21/02/2015 at 18:11
Received two bottles of J Herbin ink today. Well-packaged and very promptly delivered, excellent service all round. This was my first order from The Writing Desk but it certainly won't be my last.
Paul McKernanFrom: EnglandDate: 21/02/2015 at 12:48
I have ordered Pen's & writing equipment from Ann & Martin * The Writing Desk and found the products & service they provide EXCELLENT nothing to much trouble to help with your enquiry. I future I will only order the writing equipment that I need from The Writing Desk. yours faithfully Paul McKernan
MarkFrom: U.K.Date: 21/02/2015 at 12:17
A lovely pen (TWSBI Diamond Mini) at a good price and first class service - Ordered Thursday evening, received Saturday morning!! Very many thanks.
LouiseFrom: AustraliaDate: 18/02/2015 at 21:07
Today I recieved my order from The Writing Desk. As I ordered a pen and ink, I was concerned that the bottle of ink would be safe in transport from the UK to Australia. Anna assured me beforehand that all would be fine, and indeed it was as the parcel was expertly wrapped and labeled. I will definitely order through The Writing Desk again. Louise
GerryFrom: ukDate: 17/02/2015 at 17:11
Ordered a couple of small items I needed from this company. Received what I wanted, and on the day quoted by them. Excellent service and will use again.
Sue SandersonFrom: UKDate: 14/02/2015 at 09:59
I received the blotting paper and pen this morning and am delighted! I have been searching for this Herbin blotting paper for years. A friend gave me a few sheets 4 or 5 years ago and I have been hanging on to the last sheet desperate to find more...seeing it on your web site was just wonderful. The Parker pen is beautiful, both to hold and use. The nib slips easily over the paper and for a keen handwriter is just perfection. Thank you for the personal call to ascertain my nib choice, impressive customer concern.
GlennFrom: AustraliaDate: 13/02/2015 at 22:47
Thanks for the great service. I have dealt with the Writing Desk many times now and each and every time their service and products have been great. I buy pens from all around the world and nobody has a better customer service than this company. By the way, the prices are also the best you can get from a reputable company. Well done Cheers Glenn
Stephen J BakerFrom: United KingdomDate: 12/02/2015 at 19:11
Thank you for keeping alive the love of real ink. Your pen range is excellent (especially the wonderful Lamy Safaris) and I love the colour chart.
Lauren SemkeFrom: UKDate: 11/02/2015 at 14:59
I'm delighted with the product (a Faber Castell E-Motion pencil which arrived earlier today and is a joy to use) and your service. I've already recommended you to someone, and their order should be winging its way to you fairly soon. Your site is a wonderful source for gifts (even, as my purchase was, a gift to self).
Ray NealFrom: United KingdomDate: 05/02/2015 at 17:36
Items ordered Tuesday evening and delivered in good quality packaging by Thursday lunchtime - the usual excellent service from The Writing Desk.
Lee PerkinsFrom: EnglandDate: 04/02/2015 at 16:22
The very best place to go for anyone interested in the lost art of writing. I have purchased paper and pens from The Writing Desk and have received faultless service every time. Delivery is really quick and I find the variety of stock amazing. It is now the first place I go for anything related to writing.
Richard ArmstrongFrom: United KingdomDate: 04/02/2015 at 15:42
I have ordered a couple of items from the Writing Desk and I have always found their service first class.
Victor CheungFrom: FranceDate: 03/02/2015 at 17:31
Really impressed with your service. Thanks you very much.
Richard HigsonFrom: United KingdomDate: 30/01/2015 at 16:31
I am absolutely delighted with my Graf von Faber Castell pen, which writes very smoothly and clearly. Excellent service from the Writing Desk - highly recommended.
David ThomasFrom: UKDate: 30/01/2015 at 11:01
Clairefontaine paper and envelopes arrived promptly. Well protected by sturdy packaging. Superb service. I am a very happy chappy. I shall be using The Writing Desk again, and again, and again.

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