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Our Customer Reviews and Testimonials

The following is a set of genuine testimonials from just some of our many customers.
If you would like to add something yourself please visit this page.

We currently have 4173 entries.
 


carole bruceFrom: united KingdomDate: 11/12/2007 at 16:15
thank you so much, parcel arrived today. i love your site, very, very tempting and unusual.
Jan ArriensFrom: UKDate: 11/12/2007 at 13:46
The nib arrived today - very prompt. I saw your instructions about wrapping sticky tape around the needs and fingers but, in doing so, the sticky tape inadvertently stuck down onto the bubble wrap - which proved to be an extremely easy way of pulling it off. I had the new nib in within 15 seconds.
Sheena StraceyFrom: UKDate: 11/12/2007 at 12:36
Items were delivered within 24 hours of placing order. Many thanks for a super efficient service.
Ian GordonFrom: UKDate: 11/12/2007 at 10:56
Ordered Sunday, delivered Tuesday. Says it all.
D WhiteFrom: EnglandDate: 11/12/2007 at 09:33
My order was delivered very quickly and in perfect condition. Excellent service Many Thanks.
W.S.LANEFrom: u.k.Date: 10/12/2007 at 07:52
Order arrived O.K. Fast delivery and well packaged. Thank you.
Nigel WilliamsFrom: UKDate: 08/12/2007 at 10:32
Exceptional service once again. Anna and Martin provided very prompt answers to all of my questions and the pens and ink arrived, well packaged, on the second day after ordering. I know that my daughter is going to be delighted with the Pelikan for her 18th birthday and I know that I will be visiting this site for further purchases in the near future. Many thanks for the time and trouble that you take with your customer service. It really does make the difference.
colin fletcherFrom: englandDate: 07/12/2007 at 16:19
very well packed and first class delivery,thankyou
Joan SalamonFrom: EnglandDate: 07/12/2007 at 12:48
I was very happy to find the website and even more delighted at the very efficient service - I only placed the order yesterday and today the item arrived, which is particularly noteworthy because of the Christmas post. The item I purchased looks much better than I expected - it is a 70th Birthday present for my boss and I'm sure he will be delighted too. Thank you so much.
DavoFrom: UKDate: 06/12/2007 at 23:41
The item was dispatched very quickly and arrived within three days of ordering. I am very satisfied with the service and would happily shop with TWD again. :)
Patrick RustFrom: EnglandDate: 06/12/2007 at 15:22
Ordering via the website was uncomplicated and easy. The delivery of inks and cartridge converter was very prompt and the packaging impressive. A first-class service.
Michel PoitrenaudFrom: FranceDate: 06/12/2007 at 13:49
Excellent service as always. Online payment by credit card for non-UK customers would be great though.
Tim GoffeFrom: YorkshireDate: 05/12/2007 at 18:40
Thank you, prompt and efficient.
Fraser ClarkFrom: UKDate: 05/12/2007 at 14:52
Order arrived on the third day! Excellent service - many thanks.
Andre Le RossignolFrom: UKDate: 05/12/2007 at 14:35
Thank you both so very much for sending me my ink so quickly. It's getting more and more difficult to find bottled ink now, so it's great to know that you are providing such a reliable supply of a fantastic range of inks. Keep up the good work!
Zoe WhiteFrom: UKDate: 05/12/2007 at 13:50
Excellent service! Parcel arrived within 2 working days and was very well packaged without being over cautious. I will be using your company again. Regards Zoe
Joaquim MagalhaesFrom: PortugalDate: 03/12/2007 at 14:43
I've just received the ink I've ordered, in a very efficient package. For an addicted to handwriting, your site is precious, and your answer to a customer excellent. I hope to keep in touch with you for more orders concerning fountain-pen ink. I stress how helpful you have been in the beginning, when I was unable to fulfill properly the necessary steps to get the ink. I'm very thanful for all your kindness and proper way for doing business.
David EllisFrom: Great BritainDate: 30/11/2007 at 15:36
Excellent service, thank you very much.
tina wraithFrom: englandDate: 30/11/2007 at 10:46
My order arrived this morning - thank you very much.
IanFrom: UKDate: 30/11/2007 at 10:13
I wish to congratulate Anna and Martin on providing a first class service. My purchase arrived quickly, safe and sound and is a pleasure to use. A Happy Christmas to you both.
giuseppeFrom: Date: 29/11/2007 at 20:56
very prompt service -ink arrived 2 days after order, very good-thank you
Mario Rosario BonelloFrom: MaltaDate: 28/11/2007 at 22:36
Many thanks for Noodler's ink bottles which were well packed as always and safely received. Excellent and helpful service which keeps me returning to you. Regards and blessings from Malta, Mario
Clare MachFrom: EnglandDate: 28/11/2007 at 13:01
My ink has now arrived. Thanks
Mervyn DavisFrom: UKDate: 27/11/2007 at 18:18
Good arrived swiftly and safely as usual. Thank you.
Mike SharpeFrom: UKDate: 27/11/2007 at 13:30
Thanks for usual prompt delivery of my purchases.

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