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Our Customer Reviews and Testimonials

The following is a set of genuine testimonials from just some of our many customers.
If you would like to add something yourself please visit this page.

We currently have 4173 entries.

Igor KrawczykFrom: United KingdomDate: 11/12/2016 at 08:55
I contacted Anna and Martin to help me choose a Pilot Capless pen (version and nib size). They were more than helpful (both, over the phone and the email) and offered to send few pens for me to try at home. I purchased the Pilot Capless Decimo - what a great pen, what an excellent service. Thank you very much - your new loyal customer :)
Peter HFrom: UKDate: 09/12/2016 at 15:11
Ordered a pen cartridge converter and some Diamine Matador ink yesterday. Despatched same day, arrived this morning! Very well packed and properly documented. The converter is for my wife, but the ink is to substitute some Diamine ('Old English') Maroon, which I've never really liked. Delighted to say that the colour is exactly what I wanted - a testament to your website - and flows beautifully from my old Waterman Prelude. Great service, thanks
Dan MahseredjianFrom: USADate: 08/12/2016 at 04:57
Prompt and Professional. E-mail confirmation(s) simple and to the point. Thank you.
Michael PriceFrom: UKDate: 05/12/2016 at 20:45
Great service. Thank you.
T WeatherstoneFrom: UKDate: 05/12/2016 at 18:57
Very helpful as always. Goods dispatched quickly and accurately. Also very helpful and quick to resolve queries.
PeterFrom: United KingdomDate: 03/12/2016 at 16:54
Once again, Anna and Martin have surpassed all my expectations by providing an excellent service that I thought had vanished along with tea dances and the tram. I have no hesitation in recommending TWD when you need pens,ink and paper and related items.
Andrew CornwellFrom: United KingdomDate: 03/12/2016 at 14:36
Mine was a small order but the price was good, even with a modest delivery charge, and delivery was quick by 1st class post. The site nd service have a good feel to them.
Martin AttonFrom: EnglandDate: 01/12/2016 at 18:03
Today I received a Kaweko sport in burgundy with a broad nib. I also purchased a piston filler and gold coloured clip for the pen. I have just written a page of script on Tomoe River paper having filled the pen with Diamine bilberry ink. The nib is very smooth and the ink flow is very consistent. The pen is absolutely minute, but when posted handles very well. I am very impressed with the pen so far and also at how well packaged it was. I have a fair collection of pens and recently also purchased a TWSBI Classic pen from you. Thanks for two excellent pens and very good service.
JanFrom: DenmarkDate: 01/12/2016 at 14:13
I have ordered several items - pens, ink, notebooks - this year and have been very satisfied with both price and service. Orders are always shipped promptly and shipping time is very short. Recently I purchased a Pelikan M600. The price is very competitive with other sites and it's a dream to write with. To my my surprise and delight I won a Pilot capless LE 2016 on this order. Thanks to Anna and Martin for this wonderful pen. It has quickly become one of my daily go-to pens.
Laura MeszarosFrom: United KingdomDate: 30/11/2016 at 17:23
Following a minor technical problem, I returned for repair a recent purchase with which I was otherwise delighted, a Pelikan M1000 Souveran fountain pen. The issue was resolved immediately and to my complete satisfaction. The Writing Desk are trustworthy, competent and knowledgeable - I do not hesitate to recommend them to anyone seeking prompt, careful and expert service.
AA HolmesFrom: Great BritainDate: 30/11/2016 at 11:27
I ordered a Kaweco AL Sport and it came with a free leather Atelier De La Foret pen pouch worth 24. Remarkable generosity, I think you'll agree.
Mark RowanFrom: UKDate: 30/11/2016 at 06:29
Got my inks by return of post. Very efficient - thanks.
IvaFrom: CroatiaDate: 29/11/2016 at 07:27
This was my first order from The Writing Desk. I placed the order on a Sunday afternoon, and it was in the post promptly on Monday! It arrived in a week (which is fast considering my location), and was securely packed in layers of bubble-wrap. Everything is exactly as ordered (and pictured). Thank you!
Jane LeeFrom: EnglandDate: 17/11/2016 at 13:38
I am very happy with the service I received from The Writing Desk.The fountain pen I purchased was competitively priced and with free,quick delivery,better than Amazon.Great company and would not hesitate to use again.Thank you.
SergeyFrom: RussiaDate: 17/11/2016 at 12:51
Thank you! Excellent service, quick delivery.
David MacDonaldFrom: UKDate: 16/11/2016 at 17:40
It's hard to beat excellence, but that's all that's left for the wonderful folks who run The Writing Desk. I ordered several bottles of ink recently and treated myself to a new TWSBI Diamond 580 at the same time. My order arrived quickly, securely packaged and, needless to say, everything was, well, just perfect. Buy with confidence. I doubt you'll find a better pen and ink supplier.
Patrick HouFrom: Taiwan ROCDate: 15/11/2016 at 10:00
Once again, I am very pleased with all the service that The Writing Desk has provided. Two Pelikan fountain pens arrived this afternoon. These two pens were carefully packed and quickly dispatched. Martin performed pre-shipping writing tests and examinations for the pens, which ensured the immediate use of them out of box without problems. I appreciate this service very much. Thank you very much, Anna and Martin.
Louise SimmonsFrom: United KingdomDate: 14/11/2016 at 13:17
Thank you for such a brilliant, fast service - I look forward to trying the inks! Thank you again.
AkexFrom: BelarusDate: 12/11/2016 at 20:00
Thank you for your good service!
Stephen DuckettFrom: United KingdomDate: 12/11/2016 at 18:12
Great service as always. Another TWSBI to my collection!
NataliaFrom: RussiaDate: 12/11/2016 at 14:27
Big thank you !! Fast shipping, good service !
Weber TingFrom: TaiwanDate: 12/11/2016 at 03:45
Lovely pens. Brilliant shopkeepers. Truly appreciated.
KenFrom: UKDate: 07/11/2016 at 10:16
The order arrived the day after I placed my order - I was expecting it in a couple of days. Excellent service. And I appreciated the little ink sample to commemorate FP Day as well! well done and many thanks!
Michael CarrierFrom: FranceDate: 03/11/2016 at 18:51
I have owned a very special Watermans fountain pen for over thirty years! For a number of years I have been unable to use the pen because the origional filler had perished! My wife came across the writing desk site,she said I should contact and find out whether my pen could be repaired? Anna informed me that I needed a CF Coverter ,which had been replaced by other means of filling the pens,the CF Converters were no longer in production! However , Anna did mention that she recalled some converters somewhere! Many weeks went by then last week Eureka Anna had found one purely by chance in the wrong place! What a fantastic result I am over the moon!
Sam WaddyFrom: UKDate: 03/11/2016 at 17:10
Excellent service, "pre-loved" item like brand new. Will definitely use again, many thanks

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