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Pen and inks ordered - pen needed to be special ordered but Martin sent me an email letting me know, pen and inks arrived well packaged, in perfect order less than a week after initially ordering. This is how things should be.I have also asked about ordering some spare nibs and again, Martin emailed promptly to let me know how that is progressing. I know I deal with The Writing Desk via a computer but it is clear that at the other end there is a human being who really does care about their customers and products.Posted by SR, England (5/5) 05-04-2011
I received the items overseas. Thank you for your service. I'd like to add one thing. When I ordered, a few letters of my address were not shown on the payment window, but the payment confirmation mail showed all of them. When I received them, the letters were still missing in my address. So please check your address recording system.Posted by DJ Kim, S. Korea (5/5) 05-04-2011 Verified Purchase
Hello, I received my order this day and it is OK. Thanks. Best regardsPosted by Abdurrahman Demirel, Turkey (5/5) 04-04-2011
Hello, I received my order this week and it is OK. I maybe will try other colours in the futur.Best regards, Michel UrbanPosted by Michel Urban, France (5/5) 03-04-2011 Verified Purchase
Thank you for the good care you have given to my order.Quickly and efficiently.Posted by Perez, FRANCE (5/5) 02-04-2011
Thank you so much for your excellent service. My order arrived yesterday beautifully packaged. I'm over the moon with my new TWSBI pen and Monteverde ink so much so that I'm thinking of ordering some more pens in the other nib sizes. Thanks, Keith BartlettPosted by Keith Bartlett, UK (5/5) 01-04-2011 Verified Purchase
As others have commented, quality and speed are excellent. I had a couple of minor problems with orders (not in any way your fault) and was very impressed that you got a human being into the loop and the problem sorted immediately.Posted by Denis Cathcart, UK (5/5) 31-03-2011
Spring-greetings from a very happy customer.Posted by Lotta A, Finland (5/5) 28-03-2011 Verified Purchase
Thank you !! Product arrived. great Price !! Excellent services.Posted by Jenny, Tahiti French Polynesia (5/5) 26-03-2011 Verified Purchase
Great service as usual, beautiful looking pencil. Thanks.Posted by James, 0 (5/5) 23-03-2011 Verified Purchase