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I've used The Writing Desk several times now and have been impressed by their website and their customer service. If you're hard work as a customer, as I am, you're always following stuff up, both over the phone and by email, but the team at The Writing Desk have always been super and got my stuff in the post quickly. On my last order a Conklin All American, I needed a nib swap, as I quickly realised the M was too much for my heavy hand, on the phone straightaway, no problems. I got my replacement nib back today and it writes like a dream. I'm over the moon with it and The Writing Desk. If you're hesitating to use them don't, they're great and the pens they supply are gorgeous.Posted by Mark Nolan, UK (5/5) 28-06-2016
I've had several orders with The Writing Desk, all being delivered correctly and promptly. Anyone considering buying from you would be foolhardy to go elsewhere. Many thanks.Posted by EA, UK(for a while at least) (5/5) 28-06-2016 Verified Purchase
Delighted with my first order. My Edison Beaumont Bedrock Flake is a little beauty and writes beautifully too. Thanks to The Writing Desk for such a first class and speedy service.Posted by Stuart H., UK (5/5) 27-06-2016
I ordered a TWSBI diamond from the Writing Desk two years ago and I could not be happier with the pen: it writes like a Montblanc but for a 10th of the price, and looks just as beautiful. Last month I dropped it and an internal section holding the nib fractured. The guys at the Writing desk did an excellent job at helping me repair it, sending me the precise replacement parts and assistance. These guys are a small family-type business with one-to-one knowledgeable and personal customer service, parallel to none. It is an absolute pleasure to do business with them.Posted by Erich Muller, UK (5/5) 27-06-2016 Verified Purchase
The right order delivered next day is not that unusual, but with TWD you get the feeling someone really cares. Everything packed so carefully and a spare nib I ordered adjusted as requested and a little test card included to show performance - and it is very smooth! Thank you.Posted by Martin Birchall, United Kingdom (5/5) 23-06-2016
Instant satisfaction, once again. Everyone's rav'n about The Writing Desk.Posted by John Ardill, UK (5/5) 23-06-2016
A great choice of products available on well designed web site. Very fast postage. First class all round.Posted by Simon Cooney, UK (5/5) 23-06-2016 Verified Purchase
Great Seller!!Posted by Salvo, Italy (5/5) 22-06-2016 Verified Purchase
De Atramentis ink order was with me in less than 24hrs. Great ink and a great service. The Writing Desk is the "go to" place for all PIPS (Pens Inks and Paper!)Posted by james, UK (5/5) 20-06-2016 Verified Purchase
TWD's website is the easiest to navigate I have found. What a joy not to be confounded by irrelevancies and wrong turns! Great stuff!Posted by Kit Wells, France (5/5) 16-06-2016 Verified Purchase